SpaMedica Birmingham
Apex House, Embassy Drive, Calthorpe Road, Edgbaston, Birmingham, West Midlands, B15 1TRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very efficient and professional
Rated 5 stars out of 5
by Ira Jackson - Posted on 26 June 2024
I have had cataract surgery on both eyes recently. The process at SpaMedica in Birmingham was very efficient and professional whilst being friendly. Booking appointments was very easy and fast. I was referred by my optician in March and have had the pre-op examination and two surgery appointments over the last 12 weeks.
Visited June 2024
Review titled SpaMedica Birmingham
Replied on 27 June 2024
Hi Ira, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Slow
Rated 4 stars out of 5
by Anonymous - Posted on 01 June 2024
We were told that they are two staff short Also that there was an issue with equipment Ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc
Visited June 2024
SpaMedica Birmingham has not yet replied.
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Review titled Great staff & great service
Rated 5 stars out of 5
by H.K - Posted on 20 June 2024
I had cataract surgery a week ago and my experience here was nothing but good. The surgeon was reassuring and talking to me with each step the nurses were polite especially one nurse who held my hand throughout the procedure. Very pleased thank you for giving me the gift of vision !
Visited June 2024
Review titled SpaMedica Birmingham
Replied on 27 June 2024
Dear patient, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Good service
Rated 4 stars out of 5
by H Klear - Posted on 07 August 2024
I had a complex cataract surgery in one eye back in June this year and my experience was very good I was nervous and I was reassured by staff also I have osteoarthritis and spinal conditions and I was made comfortable. Nurse was lovely and so was the surgeon thank you so much for the gift of clear vision to this team. However I had been called for surgery the other eye this was on 19th of July a completely different experience the nurses were not helpful and the surgeon was not very nice, I felt disappointed as I had a very uncomfortable time. The reception staff were very welcoming and was offered a hot drink as soon as I walked in also as I approached the building I was speaking to a nice man who met us and he also was there after surgery to take me to the car. This surgery was not the same as the first and none of the nurses were helpful to my needs on the table, once surgery was over I was expected to get up myself from a flat table with my spinal condition there was no cushion this time under my knees. When I did say to one if the nurses I have a back issue she said take your time and getting up was a struggle. After I got home I was in pain and suffered with pain for weeks in my left leg and back. I hope this review is listened too.
Visited June 2024
SpaMedica Birmingham has not yet replied.
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Review titled Superb Practice
Rated 5 stars out of 5
by Brian - Posted on 07 June 2024
I wish to say I went to my Optician for my post examination, yesterday. They were amazed at the change to my vision the optician said congratulations on my new eyes. I can not thank you enough all for the wonderful treatment I received Thank you again Brian Colley.
Visited May 2024
SpaMedica Birmingham has not yet replied.
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Review titled Amazing Care
Rated 5 stars out of 5
by Mary Patricia Foley - Posted on 25 April 2024
Staff very welcome and the nurses and doctors very caring looking after before and after the operation.
Visited April 2024
SpaMedica Birmingham has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Richard Chance - Posted on 03 April 2024
My experience (cataract surgery) of this facility is one of excellence. Every person I have been involved with on my journey has treated me (a very 'nervous' individual) with absolute professionalism alongside a highly caring attitude. Every step of the way has been explained to me and any concerns of mine have been addressed. As such, I am happy to recommend this facility to anybody seeking similar surgery.
Visited April 2024
SpaMedica Birmingham has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Linda - Posted on 10 April 2024
Had pre accessment on the Fri and following Tuesday had my eye done staff were lovely nothing too much trouble was nervous but soon put me at ease
Visited April 2024
SpaMedica Birmingham has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Trevor james - Posted on 24 June 2024
Having had both cateracts done at this centre excellent and courtesy throughout highly recommend had no problem after surgery
Visited April 2024
Review titled SpaMedica Birmingham
Replied on 27 June 2024
Hi Trevor, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Friendly, Professional and Efficient
Rated 5 stars out of 5
by Ira Jackson - Posted on 24 April 2024
SpaMedica Birmingham is a very efficient but friendly clinic. My pre-op examination was conducted by a group of friendly but professional eye clinicians. The actual surgery to remove a cataract was conducted in the same way with each step explained in detail. The operation itself was quick and painless. The discharge nurse explained the post operative steps very clearly and thoroughly.
Visited April 2024
SpaMedica Birmingham has not yet replied.
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