SpaMedica Bromley
Ground Floor, Northside House, Tweedy Road, Bromley, BR1 3WAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled great practice
Rated 5 stars out of 5
by Eileen Sylvia Roberts - Posted on 26 January 2025
Would definatly recommend Spa Medica in Bromley. They go the extra mile to explain the procedure ,all staff are very helpful and profesional,as was the surgeon.
Visited January 2025
SpaMedica Bromley has not yet replied.
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Review titled Professional atmosphere
Rated 5 stars out of 5
by Anonymous - Posted on 29 December 2024
Had both cataracts operated on Nov/Dec 24. Second one more painful, but because of the clamp size being too large. Extremely painful and I nearly requested surgeon to stop. Otherwise it was pretty quick. An observation though, as most patients are of a certain age, the loud, blaring and inappropriate radio station was most unwelcome. I can only assume it’s for the benefit of the staff! Something calming would be much better to calm the nerves, especially the first time. The staff were very pleasant, however they give you instructions to read when it’s nigh on impossible to read after the op.
Visited December 2024
SpaMedica Bromley has not yet replied.
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Review titled Brilliant clinic brilliant result
Rated 5 stars out of 5
by Graham - Posted on 06 January 2025
I had one eye done in December 24 and the other will be done shortly in January 25. In case anyone has any doubts, in my experience the result of this surgery is fantastic, the vision in my operated eye is crystal clear and became so after just a few days. From referral to operation was just one month. Looking back through 50 recent reviews I noticed one or two minor criticisms of the clinic which I certainly did not experience. The staff were competent, helpful and friendly and I don't think anyone even those of a nervous disposition should worry. My surgeon's cv outlined a lengthy career in ophthalmology and the operation itself was a mere 10 minutes, completely painless, and no injections. From check-in to completion was about 2 hours in my case which I consider to be excellent for what is a multi-stage process involving consultations, sight tests, and waits for drops to take effect. I suggest the benefits far outweigh any inconvenience others may have experienced. Spa Medica sent a comprehensive information pack prior to my initial consultation appointment and in fact all that information and more is also on their web site. From initial consultation to operation was a mere 4 days. I would not hesitate to recommend the Bromley clinic to anyone.
Visited December 2024
SpaMedica Bromley has not yet replied.
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Review titled Very Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2025
All staff and the Doctor were very informative, kind and polite. The whole process took about 2 hours with the eye procedure taking only about 10 mins. Everything went well and I have had an excellent recovery.
Visited December 2024
SpaMedica Bromley has not yet replied.
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Review titled Excellent Patient Care
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
Assessment Appointment and Procedure Appointment were both on time, and staff acted professionally throughout both visits Answered all questions and ensured I understood what would happen at each step of this journey - my Cataract Surgery was both painless and successful
Visited November 2024
SpaMedica Bromley has not yet replied.
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Review titled Sight Experts
Rated 5 stars out of 5
by Mr David M Patrick - Posted on 18 November 2024
From start of appointments to operation everything was explained in detail by the expert staff, and thanks to them all I can see again God bless you all
Visited November 2024
SpaMedica Bromley has not yet replied.
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Review titled First Class Service
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2024
Made to feel comfortable throughout,friendly professional staff. Thank you all very much.... One problem.I have to use up over one hundred characters and really I can tell you how satisfied I and with SpaMedica that I find my precis version as above.
Visited November 2024
SpaMedica Bromley has not yet replied.
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Review titled Amazing place
Rated 5 stars out of 5
by Barbara Cooke - Posted on 14 November 2024
What a wonderful place, highly effecient with such friendly staff, was made very welcome by receptionists who were most helpful with offers of coffee and information plus ringing my contact to take me home and explaining parking etc to him. The nurses and doctors very pleasant and reassuring as I was very nervous and they put me at ease, procedure completely painless and straightforward and had both eyes done within 8 weeks of being referred, would highly recommend Spamedica, the aftercare very good as I rang with a query, all in all a good experience, thank you
Visited November 2024
SpaMedica Bromley has not yet replied.
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Review titled Brilliant
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2024
Everything I experienced was very good. All went to time. The staff were all very friendly and professional. The procedure was well explained and opportunities were given to ask questions. Congratulations
Visited November 2024
SpaMedica Bromley has not yet replied.
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Review titled Expert treatment
Rated 4 stars out of 5
by Fred - Posted on 03 October 2024
Much quicker this time compared with 1st 14 months ago. Staff cheerful friendly. V quick to phone back next day. Couldnt access iphone internet from reception v inconvenient when trying to call taxi!
Visited October 2024
Review titled SpaMedica Bromley
Replied on 27 January 2025
Dear Fred, Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion. We’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us a private message with your full name, date of birth, and details of the hospital where you were treated. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management. Please don't hesitate to email contact@spamedica.co.uk or call 0330 058 4280.
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