Spamedica Colchester
100 The Crescent, Colchester Business Park, Colchester, CO4 9YQContact details and opening times
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Reviews
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Review titled Excellent service and treatment, from start to finish
Rated 5 stars out of 5
by Anonymous - Posted on 05 December 2024
My first cataract surgery was carried out in Colchester in October and my sight has been fully restored. My second surgery was carried out on 3rd December and I am again looking forward (there's a pun!) to having fully restored sight in my other eye. From the moment I was greeted in reception by very friendly and helpful staff (and immediately offered coffee) to the moment I was bade goodbye by the same staff, I couldn't have received more thorough and professional care and attention. Attention and treatment was very punctual, all the team, including the surgeon (a different surgeon from first time) fully explained the various procedures even though it was only six weeks between operations. The surgery took about the same time as before and I was allowed sufficient time to recover before leaving. I would add that the follow-up appointment from my initial surgery was again carried out very promptly, efficiently and in a very attentive manner. I have nothing but praise for every member of staff and the operating team. If my second surgery is as successful as the first in fully restoring my long sight, then I will be more than happy. It's barely two days since my surgery but I have experienced no pain or discomfort. I now await my follow-up appointment when tests will be carried out to establish the success of the operation.
Visited December 2024
Spamedica Colchester has not yet replied.
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Review titled great practice
Rated 5 stars out of 5
by Gwynfa Brundle - Posted on 20 December 2024
So organised from start to finish, everyone so friendly and efficient. transport arrangements were very good , great teamwork and and excellent result at the end. would certainly recommend. ,
Visited December 2024
Spamedica Colchester has not yet replied.
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Review titled Two contrasting appointments
Rated 4 stars out of 5
by John Mehen - Posted on 13 November 2024
I had procedures for cataract removal. The first, on 22 October, went very smoothly, the surgery taking less than 10 minutes with very little discomfort either during or after the procedure. I was in the clinic for just under three hours. The second, on 12 November, was, in comparison, much slower, with lots of waiting around without explanation. The reason became clear when it came to the operation itself, which took more than twice as long as the first one, with some pain requiring further anaesthetic. I can only put this down to the surgeon, whose technique or competence level was not as good as that of the first one. Having said that, I was impressed with the support staff at both appointments. They were polite, caring, efficient and explained every part of the procedure that they were responsible for.
Visited November 2024
Spamedica Colchester has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 01 December 2024
The service which I received was very efficient and the staff were all very polite and caring. The procedure was completed smoothly and thoroughly.
Visited November 2024
Spamedica Colchester has not yet replied.
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Review titled A Good Experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
Both pre-op assessment & operation went smoothly. Professional & non-professional staff friendly & efficient. Comfortable waiting area for partner. Parking spaces available.
Visited November 2024
Spamedica Colchester has not yet replied.
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Review titled Good care
Rated 4 stars out of 5
by Anonymous - Posted on 13 November 2024
Everyone very welcoming, explaining the procedure in detail. Comfortable and clean environment. The surgery itself was excellent and I was looked after very well. However, the whole experience took over four hours with unexplained, lengthy delays between departments. My other cataract surgery, performed elsewhere, took less than half as long.
Visited November 2024
Spamedica Colchester has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 20 November 2024
Really happy with my cataract operation. My eyesight has a really improved a lot thanks to all the team
Visited November 2024
Spamedica Colchester has not yet replied.
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Review titled Cataract surgery x 2
Rated 5 stars out of 5
by C Simpson - Posted on 14 November 2024
Referral and pre-op were surprisingly quick, within a week of each other! Kind, warm, friendly and welcoming staff in each area, tho final optometrist spoke a little too fast and needed to repeat thankfully then clarified medical jargon. First cataract surgery was amazing, offered within a week: so quick and efficient and pain free, with all staff easing any nerves, particularly the surgical team who used great humour to ensure the whole procedure was almost pleasant: light hearted banter and tasteful joking was much appreciated. Clearly this was a team working together beautifully, courteous yet familiar with one another. It was a training day so the whole process took a bit longer than anticipated but this was explained and well justified. Just 6 wks later procedure number two was booked tho illness meant I needed to postpone but 6 days later I was offered another opportunity for cataract surgery! Blessed!! Amazing! However, this was nothing like the first. The delay, after dilating drops were given, wasn’t explained and tension permeated the air. Surgery couldn’t have felt worse in my opinion although am certain it was performed professionally. I felt uneasy somehow, was uncomfortable to begin with which quickly progressed to discomfort - bedside manner, good humour were lacking; this and explanation may have helped matters …it felt a rushed and tense atmosphere/procedure, sadly, whereas the first surgery 25 Sept was marvellous so unlike 12 November, sadly…. Reassurance was provided immediately following the procedure as I wasn’t feeling/responding well and it was then surgical staff were kind, supportive and considerate. My journey home was grim, both eyes and nose ran continuously til evening accompanied by stinging, swelling, puffiness, bruising and soreness…sleep and time were great healers and I trust eye number two will be as fabulous as number one! In summary: Experience/procedure number one was top class, zero anxiety, zero discomfort, zero pain, zero recovery needed, unlike experience/procedure number two which, had it been the first, would have been the last or at least with a long delay between, whilst I gained courage! Clearly I was spoilt by the first cataract operation as it was brilliant thus high expectation for the second caught me totally off guard. All this said I am grateful to have had surgery, so quickly, on our wonderful NHS, offered convenient distance from home (good hospitality to boot!!) and what is more I’ve gained two great eyes that see so well that all grumbling is past and hope readers will appreciate each persons experience differs, as do the staff. Go on, be brave - I’m sooo glad I was, in the end :)
Visited November 2024
Spamedica Colchester has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
I was extremely nervous before the procedure. I was afraid I’d go blind. The staff were reassuring and very kind. The surgeon was excellent and explained exactly what was going to happen. Outstanding service.
Visited November 2024
Spamedica Colchester has not yet replied.
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Review titled Fast service, kind staff
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2024
My elderly friend was seen promptly, the staff were kind and friendly. When we had queries we got a fast call back helpful advice and prompt management. Excellent service thank you
Visited November 2024
Spamedica Colchester has not yet replied.
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