Spamedica Colchester
100 The Crescent, Colchester Business Park, Colchester, CO4 9YQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Cataract surgery x 2
Rated 5 stars out of 5
by C Simpson - Posted on 14 November 2024
Referral and pre-op were surprisingly quick, within a week of each other! Kind, warm, friendly and welcoming staff in each area, tho final optometrist spoke a little too fast and needed to repeat thankfully then clarified medical jargon. First cataract surgery was amazing, offered within a week: so quick and efficient and pain free, with all staff easing any nerves, particularly the surgical team who used great humour to ensure the whole procedure was almost pleasant: light hearted banter and tasteful joking was much appreciated. Clearly this was a team working together beautifully, courteous yet familiar with one another. It was a training day so the whole process took a bit longer than anticipated but this was explained and well justified. Just 6 wks later procedure number two was booked tho illness meant I needed to postpone but 6 days later I was offered another opportunity for cataract surgery! Blessed!! Amazing! However, this was nothing like the first. The delay, after dilating drops were given, wasn’t explained and tension permeated the air. Surgery couldn’t have felt worse in my opinion although am certain it was performed professionally. I felt uneasy somehow, was uncomfortable to begin with which quickly progressed to discomfort - bedside manner, good humour were lacking; this and explanation may have helped matters …it felt a rushed and tense atmosphere/procedure, sadly, whereas the first surgery 25 Sept was marvellous so unlike 12 November, sadly…. Reassurance was provided immediately following the procedure as I wasn’t feeling/responding well and it was then surgical staff were kind, supportive and considerate. My journey home was grim, both eyes and nose ran continuously til evening accompanied by stinging, swelling, puffiness, bruising and soreness…sleep and time were great healers and I trust eye number two will be as fabulous as number one! In summary: Experience/procedure number one was top class, zero anxiety, zero discomfort, zero pain, zero recovery needed, unlike experience/procedure number two which, had it been the first, would have been the last or at least with a long delay between, whilst I gained courage! Clearly I was spoilt by the first cataract operation as it was brilliant thus high expectation for the second caught me totally off guard. All this said I am grateful to have had surgery, so quickly, on our wonderful NHS, offered convenient distance from home (good hospitality to boot!!) and what is more I’ve gained two great eyes that see so well that all grumbling is past and hope readers will appreciate each persons experience differs, as do the staff. Go on, be brave - I’m sooo glad I was, in the end :)
Visited November 2024
Spamedica Colchester has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
I was extremely nervous before the procedure. I was afraid I’d go blind. The staff were reassuring and very kind. The surgeon was excellent and explained exactly what was going to happen. Outstanding service.
Visited November 2024
Spamedica Colchester has not yet replied.
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Review titled Fast service, kind staff
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2024
My elderly friend was seen promptly, the staff were kind and friendly. When we had queries we got a fast call back helpful advice and prompt management. Excellent service thank you
Visited November 2024
Spamedica Colchester has not yet replied.
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Review titled Excellent service and treatment
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2024
From the moment I entered for my pre-treatment assessment to the moment I walked out after my surgery I found every aspect, reception, examinations, explanations, pre-surgery attentions through to the surgery itself, of the highest calibre. Everyone was kind and attentive and nothing more could be either done or explained to put me at ease to make me aware of every detail of my examinations and surgery. 100% satisfaction.
Visited October 2024
Spamedica Colchester has not yet replied.
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Review titled Perfect
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2024
You cannot improve on excellence. Both my partner and I have had both cataracts done by spa medica Colchester and we can only say both operations were successful. From the reception to nursing to optometrists and surgeons all were kind and professional. Everything was explained clearly and any questions answered fully. We were also very impressed with the cleanliness of the whole setup so a big thanks to the cleaners. Who are not always appreciated for their work. From both my partner and myself a big thank you to all for a positive experience.
Visited October 2024
Spamedica Colchester has not yet replied.
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Review titled Super Practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 October 2024
Staff were helpful, efficient and friendly, explained all the procedures clearly, both operations were almost pain free, a minor stinging when the eye drops were applied, appointment times were punctual,
Visited October 2024
Spamedica Colchester has not yet replied.
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Review titled Superb Experience
Rated 5 stars out of 5
by Douglas Booth - Posted on 07 November 2024
The whole process of the cataract surgery was efficient ,organised and very professional. The team work was exceptional and the patient's concerns and well being were paramount. The advice and care was first class.
Visited October 2024
Spamedica Colchester has not yet replied.
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Review titled Amazing eye hospital
Rated 5 stars out of 5
by Anonymous - Posted on 25 November 2024
From being referred by my optician I was contacted by SpaMedica Colchester and everything went smoothly from there. The staff are lovely and so helpful and make the journey go smoothly and always explained every step. The surgery is a surprisingly quick process without any pain. I have had both eyes done now and am very grateful to being able to see so well again at 78. I would like to take this opportunity to thank everyone involved at SpaMedica Colchester for looking after me so well during my time spent there in the last few months.
Visited October 2024
Spamedica Colchester has not yet replied.
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Review titled Amazing practice!
Rated 5 stars out of 5
by Alexandra wincott - Posted on 26 October 2024
On arrival reception team where very friendly and helpful, the next stage is seeing the nurse who was amazing she was very reassuring and had a very soft approach as I was very nervous and understanding answered all my questions and even checked in before surgery to be sure I was ok. The next stage is another nurse who talked me through some stuff and put my drops in she was also great she helped me feel comfortable and was very helpful. I then saw the professor who performed my surgery who again was amazing! He talked me through everything made sure I was at ease and talked me through everything that was going to happen. My surgery experience again was great the actual surgery was a strange feeling and I did have a little freak out but the staff where incredibly kind held my hand (sorry again if I squeezed to hard) I was in no pain but just a slight pressure and not the nicest feeling. But having said that the team where so helpful understanding and communication was spot on. Thank you all for helping fix my sight and helping through a difficult situation. Would 100 percent recommend.
Visited October 2024
Spamedica Colchester has not yet replied.
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Review titled Great Clinic
Rated 5 stars out of 5
by R Edey - Posted on 12 October 2024
I had excellent treatment at SpaMedica, Colchester. All members of staff were extremely polite and helpful. The procedure was explained to me and was very straightforward. I cannot thank the Surgeon for restoring colour and much clearer vision. Thank you all for your respect and for putting me at ease
Visited October 2024
Spamedica Colchester has not yet replied.
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