Spamedica Colchester
100 The Crescent, Colchester Business Park, Colchester, CO4 9YQContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Spamedica Colchester.
Reviews
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Review titled Efficient, caring service
Rated 5 stars out of 5
by Alison - Posted on 29 May 2024
Referred by my optician, I am so grateful for the wonderful work from SpaMedica. The staff at pre-assessment, also at both cataracts being done. The surgeon and nurses/theatre staff work hard and are extremely supportive in explaining what is happening. This will be life changing for me, thank you so much.
Visited April 2024
Review titled Spamedica Colchester
Replied on 27 August 2024
Hi Alison, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Super practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2024
Was told I had to wait 11 months for a second eye surgery. I asked my optician if I could be referred to Spamedica at colchester. 3 days later got a phone call to visit hospital now a week later I will get my treatment. I am so pleased about this a lovely hospital with lovely staff couldn’t do enough for you. Spotless everywhere and would certainly recommend this hospital. I would give this hospital 5 stars.
Visited April 2024
Review titled Spamedica Colchester
Replied on 27 August 2024
Dear patient, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team
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Review titled Amazing Service
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2024
Very clean, quick, reassuring and efficient. The staff are friendly and put me at ease. I was talked through every step and there were no nasty surprises
Visited April 2024
Review titled Spamedica Colchester
Replied on 27 August 2024
Dear patient, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team
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Review titled Great client care
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2024
Excellent service from start to finish from pre op appointment through to initial cataract being done. Lovely premises.
Visited April 2024
Review titled Spamedica Colchester
Replied on 27 August 2024
Dear patient, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision. We really appreciate your kind comments about our facilities. Wishing you all the best for the future, The SpaMedica Team
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Review titled Good Service
Rated 5 stars out of 5
by Mike - Posted on 27 April 2024
Very efficient and friendly practise excellent facilities in a very new location I had the same treatment at Chelmsford for the first operation
Visited April 2024
Review titled Spamedica Colchester
Replied on 27 August 2024
Hi Mike, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team
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Review titled Disorganised unwelcoming
Rated 2 stars out of 5
by Anonymous - Posted on 23 March 2024
Visited with my mum for her second eye, previously we visited another site for the first one. As a new hospital it felt disorganised and was not welcomed with a friendly smile from anyone all seemed distracted with each other stood waiting for at least 5 minutes before anyone noticed us. Once we was acknowledged told to sit down and wait no offer of a drink and sat listening to what they did at the weekend and who’s leaving. After the appointment we have decided to return to our original site where we had first eye done. Lovely hospital clean and tidy but staff that care would have been nice.
Visited March 2024
Review titled Spamedica Colchester
Replied on 25 July 2024
Dear Patient, Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion. Your comments have been shared with our team to prevent similar situations in the future. We value your decision to return to our original site, and we hope to have the opportunity to restore your confidence in SpaMedica.
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Review titled Efficient and reassuring
Rated 5 stars out of 5
by Marion - Posted on 11 March 2024
My second time so most of the procedures were familiar. Nevertheless the staff were reassuring and explained what was happening and I felt I was in a safe place.
Visited March 2024
Review titled Spamedica Colchester
Replied on 27 August 2024
Hi Marion, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Excellent practice
Rated 5 stars out of 5
by Andrew James Harrison - Posted on 20 March 2024
Superb service at all levels from booking an appointment to the Surgery team. This removed any apprehension that I had about the treatment.
Visited March 2024
Review titled Spamedica Colchester
Replied on 27 August 2024
Hi Andrew, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision.
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Review titled Cataract specialists
Rated 5 stars out of 5
by Anonymous - Posted on 08 March 2024
The procedure was very efficient and comfortable. The facility is brand new. Everyone was very friendly and considerate.
Visited March 2024
Review titled Spamedica Colchester
Replied on 27 August 2024
Dear patient, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team
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Review titled very well run practice
Rated 5 stars out of 5
by David albert Lamy - Posted on 18 September 2024
all staff first class everything very clean and organised and i can see clearly now thank you spamedica
Visited September 2023
Spamedica Colchester has not yet replied.
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