SpaMedica Coventry
1410 Spring Place, Herald Avenue, Coventry Business Park, Coventry, West Midlands, CV5 6UBContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about SpaMedica Coventry.
Reviews
-
Review titled First Class Service
Rated 5 stars out of 5
by Alan Mark Watkins - Posted on 16 August 2024
I attended SpaMedica in Coventry on 14th August for eye surgery to remove a cataract from my right eye. Having had a pre-op appointment I was aware that the procedure would be quick and pain free but on the morning of the operation I was still very apprehensive and a little scared, This apprehension however was unfounded as the service I received was first class with a warm welcome and no waiting time at all. The necessary details were taken and the required eye drops applied and after a short wait for the eye drops to work the operation took place. I experienced slight discomfort during the procedure but absolutely no pain. The post operation after care was given, including what, if any, side effects I may experience and I was sent home with the eye drops I would need to speed up my recovery. This whole process lasted approximately 1.5 hours and yes I have experienced some side effects but only what had been explained to me and my eye sight in my right eye is what can only be described as fantastic. If you need this procedure do not be apprehensive as I was. The team at SpaMedica are excellent and provide a 10 star service. If and when my left eye needs a cataract removed I shall not hesitate, in the slightest, to return to SpaMedica for their professional and first class service.
Visited August 2024
SpaMedica Coventry has not yet replied.
-
Review titled Excellent Service
Rated 5 stars out of 5
by Suzette Farrelly - Posted on 08 August 2024
The service was excellent. All parts of the procedure was clearly explained. Staff were professional, helpful and friendly. The location is clean and comfortable. Aftercare was excellent.
Visited August 2024
SpaMedica Coventry has not yet replied.
-
Review titled well-staffed, enabling good interpersonal relationships
Rated 5 stars out of 5
by Sue - Posted on 06 August 2024
Despite a big IT problem delaying proceedings,staff interacted cheerfully with patients. The patients I saw throughout the day, were extremely understanding and calm. This helps everyone. Facilities are superb. All staff appear to be valued. Patients are spoken to politely. Well-rehearsed questions were, on a few occasions, asked too quickly and I needed to hear them again. I have good hearing. In the 'Stable-style' waiting room with individual chairs in bays, the quite fierce air-conditioning seemed to target the sitter. Although patients are advised to wear warm clothes, this area appeared noticeably colder than elsewhere which is why i draw attention to it. It was commented on by a number of other people in that room with me. (We were possibly there for a longer time than usual because of the delay to the days' programme.) In the theatre I was not expecting a substantial blue covering (from behind my head) to suddenly flop onto my face and be pressed against my skin. It was an alarming experience, as was the tearing back of one of its layers and the appearance of the points of a pair scissors coming towards my eye. Could my experience have been less traumatic? Yes, i believe so. Had I been warned that those things were about to happen, it would have removed the 'shock' value. I clearly wouldn't expect a conversation or running commentary from a medical team but avoiding additional stress to a lying-down patient, already experiencing a new situation, is something I would encourage..
Visited August 2024
SpaMedica Coventry has not yet replied.
-
Review titled Great place
Rated 5 stars out of 5
by Patricia Tipping - Posted on 12 August 2024
Everyone was very helpful and pleasant. It was a great surgeon did a wonderful job. Thank you.The place was extremely clean but a little bit chilly so wrap up warm. Can’t wait to go back and have the other one done.
Visited August 2024
SpaMedica Coventry has not yet replied.
-
Review titled Great Practice
Rated 5 stars out of 5
by Denis Collins - Posted on 17 August 2024
I had my first cataract operation here on Friday 16th August 2024 and I cannot praise the staff enough. The hospital was so clean and all the staff were professional and friendly and put me at ease from start to finish
Visited August 2024
SpaMedica Coventry has not yet replied.
-
Review titled Excellent practice
Rated 5 stars out of 5
by Ajit Bharj - Posted on 16 August 2024
Everyone was helpful and kind. Explained everything well and excellent service. The car park was nice. Looked after well and had tea. The surgeon was helpful and skilled.
Visited August 2024
SpaMedica Coventry has not yet replied.
-
Review titled Great Practice
Rated 5 stars out of 5
by MR ROBERT L MALIN - Posted on 12 September 2024
Every step of the procedure was explained to me in great detail and the staff were very understanding. The procedure itself went very smoothly and although I had been dreading it I felt no pain at all . I have followed the instructions and advice in the explicit information for the first 2 weeks and have had no nasty side effects.
Visited August 2024
SpaMedica Coventry has not yet replied.
-
Review titled Great company & staff
Rated 5 stars out of 5
by Diane - Posted on 30 July 2024
Very friendly and professional staff that make you feel at ease. Every step is explained and i am not hesitating to go back to have my other eye done. Thank you
Visited July 2024
SpaMedica Coventry has not yet replied.
-
Review titled Wonderful service
Rated 5 stars out of 5
by Susan Raybone - Posted on 15 July 2024
Very welcoming and professional when I came in fir pre op and also for cataract surgery Staff are lovely and make you feel at ease. Every step is explained Thank you
Visited July 2024
SpaMedica Coventry has not yet replied.
-
Review titled Excellent Service
Rated 5 stars out of 5
by Pauline Haynes - Posted on 13 July 2024
From the initial referral from my optician, to the assessment appointment, through to the surgery, Spa Medica’s service was excellent. Most impressive was the courtesy of all the Staff and their care in which they took to explain clearly what was to happen at every stage. Thanks to each & every one of you.
Visited July 2024
SpaMedica Coventry has not yet replied.
Information supplied by Spamedica