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SpaMedica Epsom

New Plan House, East Street, Epsom, Surrey, KT17 1BL

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about SpaMedica Epsom.


Reviews

Displaying 1 to 10 of 168

  1. Review titled Fantastic

    Rated 5 stars out of 5

    by Anonymous - Posted on 10 November 2024

    Facilities and staff ,excellent. Cataract surgery was painless and quick. I would definitely recommend the services.

    Visited November 2024

    Report as unsuitable

    SpaMedica Epsom has not yet replied.


  2. Review titled Fantastic service

    Rated 5 stars out of 5

    by Anonymous - Posted on 06 November 2024

    What a wonderful service I’ve had this morning for my cataract operation. Friendly faces, kind and brilliant medical treatment. I highly recommend this procedure at Epsom

    Visited November 2024

    Report as unsuitable

    SpaMedica Epsom has not yet replied.


  3. Review titled Quick referral and excellent result

    Rated 5 stars out of 5

    by Anonymous - Posted on 05 November 2024

    Everyone was so professional, patient and caring. I was surprised how quickly I was referred and how everyone on their team worked together so efficiently maintaining a clean and calming place to be. The proceedure seems to have been a complete success and I can get back to my cross stitch 🙂. Thank you so much to all at SpaMedica Epsom, to Specsavers for referring me and to the NHS for enabling this to happen.

    Visited November 2024

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    SpaMedica Epsom has not yet replied.


  4. Review titled Highly recommend

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 November 2024

    My first NHS cataract surgery was in August, the second in October. I’ve just had my post-op all-clear. The service from Epsom was brilliant from beginning to end. From the doorman who brought us coffee and biscuits, to the cheerful lady who checked me in at Reception, the nursing and optometry staff and the surgeons - cannot recommend them all highly enough. Thank you so much to all at SpaMedica Epsom, to Specsavers for referring me and to the NHS for enabling this to happen.

    Visited November 2024

    Report as unsuitable

    SpaMedica Epsom has not yet replied.


  5. Review titled Great Practice

    Rated 5 stars out of 5

    by Gloria Corp - Posted on 17 November 2024

    The service from entering the building to leaving was excellent. Staff were all very helpful and friendly. I was nervous the staff took time to reassured me. I would recommend this clinic to friends and family.

    Visited November 2024

    Report as unsuitable

    SpaMedica Epsom has not yet replied.


  6. Review titled Excellent

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 November 2024

    I chose the Spa Medica route because it was quicker than waiting in the local hospital queue. So glad my optician suggested it and so glad I chose this option. Even though the distance from home was slightly further it was well worth it. The whole experience has been excellent just like a private clinic. The clinic itself is bright and squeaky clean, the staff are amazing and so friendly and efficient, the procedures for me have been efficient, and painless and every step of the process is explained clearly. Everything has been (one more appointment to go) seamless and 'joined up' - if only other NHS departments could learn from this. After my first procedure I emailed a question about whether I could swim, and within an hour or so I receive a telephone call to answer my enquiry. I expected an email reply but this was a real person and we had a proper discussion on the pros and cons. So, so helpful and it put my mind at rest. Other patients I spoke to also felt the same about Spa Medica. You make us welcome and we feel valued and cared for. The coffee is good too! What more can I say - but excellent! And thank you to everyone at Epsom.

    Visited November 2024

    Report as unsuitable

    SpaMedica Epsom has not yet replied.


  7. Review titled Great practice. Everyone so friendly down to the doorman.

    Rated 5 stars out of 5

    by Sylvia Canacott - Posted on 15 November 2024

    So clean. Everyone so friendly, they couldn’t do enough for us absolutely brilliant. even the tea ladies bringing us tea and coffee. Nice and easy to park and so clean everywhere else to say.

    Visited November 2024

    Report as unsuitable

    SpaMedica Epsom has not yet replied.


  8. Review titled The best team

    Rated 5 stars out of 5

    by Anonymous - Posted on 29 October 2024

    I had a wonderful experience the care was second to none from entry to the building throughout my procedure right up until I left the building, all areas were comfortable and very hygienic. I feel so lucky to have been referred to this practice. Thanks to all the staff.

    Visited October 2024

    Report as unsuitable

    SpaMedica Epsom has not yet replied.


  9. Review titled Superb service

    Rated 5 stars out of 5

    by Anonymous - Posted on 04 October 2024

    I cannot fault Spamedica from referral to discharge . All staff were friendly and professional . I received an appointment very quickly after being referred by Specsavers . Thereon my operation was scheduled within days . On the day of the operation all staff fully explained the care that I was going to receive. An hour and half later I was on my way home having had my cataract removed and new lens inserted. Thank you very much my sight has been restored .

    Visited October 2024

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    SpaMedica Epsom has not yet replied.


  10. Review titled Excellent clinic

    Rated 5 stars out of 5

    by Rita ceanefield - Posted on 07 November 2024

    My whole experience was first class Everything was explained clearly everyone was very kind and helpful I would definitely go back for my second eye operation if I am offered

    Visited October 2024

    Report as unsuitable

    SpaMedica Epsom has not yet replied.




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