SpaMedica Epsom
New Plan House, East Street, Epsom, Surrey, KT17 1BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled cataract removal
Rated 5 stars out of 5
by geoffrey howes - Posted on 12 September 2024
very pleased with outcome of surgery .Was not expecting to see as well as i can now. and no glasses needed . operation on the September 9 my birthday the next day , i was not expecting new eyes for a present . so many thanks to you all.
Visited September 2024
SpaMedica Epsom has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 September 2024
I have undergone cataract surgery from Spa Medica and my experience is very pleasant. The whole staff is very friendly and cooperative. I really appreciate their quick and quality service.
Visited August 2024
SpaMedica Epsom has not yet replied.
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Review titled Efficient Practice
Rated 5 stars out of 5
by C James - Posted on 21 August 2024
I had both cataracts removed - one in June and the other in July. The communication by telephone and confirmation by text was excellent on both occasions. From being referred to SpaMedica by my optician in May, I had both procedures completed by early August. The Pre-assessment and procedure visits were handled very proficiently and all staff were extremely knowledgeable in their particular area, helpful and friendly. The information books provided were also useful and well written. My whole experience with SpaMedica was excellent and I would recommend it to anyone who needs a cataract removed.
Visited August 2024
SpaMedica Epsom has not yet replied.
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Review titled Wonderful experience
Rated 5 stars out of 5
by Steve Hawthorne - Posted on 15 August 2024
From the concierge to the clinical doctors, the whole experience from start to finish has been impressive. The concierge greeted us at the door showed us where we needed to go offered and made us coffee. He was so friendly and kind. The nursing team and Clinicians were super efficient. Which gave me confidence and made me feel better procedure went well. The discharge nurse gave clear post op Guidance. The lovely lady Tidying up also coffee, I can’t praise them enough, Would highly recommend this amazing service they should all be very proud of the the service and care they provide on the NHS a very big thank you
Visited August 2024
SpaMedica Epsom has not yet replied.
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Review titled Great practice and good experiences
Rated 5 stars out of 5
by Maria ramos - Posted on 08 August 2024
Everyone was so very nice and polite and had alot of patience for their patients ,they were all so kind and friendly
Visited August 2024
Review titled SpaMedica Epsom
Replied on 30 August 2024
Hello Maria, we’re delighted to hear that you had such a positive experience at SpaMedica. Wishing you all the best for the future, The SpaMedica Team
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Review titled Great service
Rated 5 stars out of 5
by Mr Mark Piazza - Posted on 16 August 2024
My father went for an assessment Wednesday, offered surgery Thursday morning at 8.20. Excellent service all round. Very friendly and helpful staff. Highly recommend
Visited August 2024
SpaMedica Epsom has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by John - Posted on 11 August 2024
The service was excellent and the operation was a sucess. They help led me order and saw me into the taxi after the procedure. Well done staff
Visited August 2024
Review titled SpaMedica Epsom
Replied on 30 August 2024
Hello John, we’re delighted to hear that you had such a positive experience at SpaMedica. Wishing you all the best for the future, The SpaMedica Team
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Review titled Great practice with very friendly staff
Rated 5 stars out of 5
by Roger - Posted on 16 July 2024
It was a pleasurable experience right from walking through the door. Helpful staff to greet and explain. Very impressed with the ophthalmologist dr who phoned Kingston Eye Hospital for an urgent referral on an eye issue that had shown up in the tests. Referral was organised for the following day. Now had one cataract surgery completed and the whole experience was friendly and efficient.
Visited July 2024
Review titled SpaMedica Epsom
Replied on 30 August 2024
Hello Roger, we’re delighted to hear that you had such a positive experience at SpaMedica. Wishing you all the best for the future, The SpaMedica Team
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Review titled Great Experience and speedy appointment
Rated 5 stars out of 5
by Richard - Posted on 19 July 2024
From the time of arrival you are greeted by a “concierge” who authorised the car parking during the appointments who then escorts you to the relevant waiting area. Even asking if you would like a coffee. On the initial appointment you go through a number of processes finally ending up the Optometrist. The appointment for the surgery in my case was one week after the initial appointment. The actual operation involved going through two pre op processes. The actual operation was carried out in no more than 15 minutes. The only thing that surprised me was the brightness of the light shined in your operated eye. The final part was to see another nurse who issued the drops which I am required to take. Follow up is with my own Optometrist who initially referred me in 4 weeks. Yes than 3 weeks since my Optician appointment where I was originally referred. Excellent care and exactly how the NHS should work.
Visited July 2024
SpaMedica Epsom has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Frederick Price - Posted on 21 July 2024
I have arrived for my 2 Cateract Surgery. Greated by the Concierge who sorted out our parking. Everywhere was so clean and tidy. All the staff were professional and friendly. The surgeon explained everything. I could not fault anything. My result for this hospital and staff is 10 out of 10. I would definitely recommend
Visited July 2024
Review titled SpaMedica Epsom
Replied on 30 August 2024
Hello Frederick, we’re delighted to hear that you had such a positive experience at SpaMedica. Wishing you all the best for the future, The SpaMedica Team
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