SpaMedica Epsom
New Plan House, East Street, Epsom, Surrey, KT17 1BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A very good service from start to finish.
Rated 5 stars out of 5
by Tina O - Posted on 19 August 2024
I was offered to go to SpaMedica by Vision Express. I was seen very quickly, the next week, and started my Surgery journey. The staff were amazing, very professional, and even though there was a lot of waiting around it didn’t matter as we were given free tea, coffee and biscuits. It ended in August and I don’t need glasses anymore. 10/10
Visited April 2024
SpaMedica Epsom has not yet replied.
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Review titled Professional
Rated 5 stars out of 5
by john green - Posted on 29 May 2024
Very good reception. Made to feel comfortable from the start. Very pleased with the whole experience.
Visited April 2024
SpaMedica Epsom has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Ida Morgan - Posted on 03 April 2024
Very much appreciated the care I received and the thoroughness in which the whole procedure from start to finish was carried out,
Visited April 2024
SpaMedica Epsom has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Veeran - Posted on 28 June 2024
I received great service by all staff at the Spa Medica clinic in Epsom. They were friendly and took great care of me when I had my cataract surgery.
Visited April 2024
SpaMedica Epsom has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Doreen Devacmaker - Posted on 04 April 2024
Very satisfactory, from being greeted at the main door, personally being escorted to the correct department. All of the staff very friendly, and I was made to feel at ease.
Visited April 2024
SpaMedica Epsom has not yet replied.
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Review titled Best healthcare experience ever !
Rated 5 stars out of 5
by Anonymous - Posted on 12 May 2024
I was referred by my optician to SpaMedica with bilateral cataracts and within 2 weeks I had an assessment with my first eye operated upon 3 weeks later and them my second eye about four weeks after that. Indeed they were flexible changing my first date as I had a commitment. So no waiting list at all which came as a pleasant surprise. On all occasions staff acted professionally and in a timely manner keeping to their time estimates. Staff good at putting me at my ease as of course I was apprehensive about anybody fiddling with my eyes! Very important for me so not to disrupt my business as I am self-employed. The operation was uncomfortable of course but no pain as such. I recovered on both occasions within 48 hours with fantastic results. Now waiting to get new glasses. This is without doubt the best healthcare I have ever received and I cannot recommend the team at SpaMedica high enough.
Visited April 2024
SpaMedica Epsom has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2024
Very professional and kind staff. Supper clean place. Highly recommended. Special thanks to clinical staff, management team and Mr. Albert.
Visited March 2024
SpaMedica Epsom has not yet replied.
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Review titled Cataract removal
Rated 4 stars out of 5
by Julie Ruby - Posted on 12 April 2024
I have had two cataracts removed at spa medica Epsom. The first procedure on 4/3/2024, the service and treatment were exemplary. The second experience 6/4/2024 was good in all aspects apart from in theatre. The surgeon and another member of staff had a conversation throughout my procedure about various friends and colleagues. As a patient it was disconcerting and felt as if I was not the focus of attention. I am aware that the surgeon has no doubt carried out this procedure countless times, but for me it was an individual experience and I would have like to have felt I had his full concentration, which was not the case.
Visited March 2024
SpaMedica Epsom has not yet replied.
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Review titled Cataract surgery
by Josie - Posted on 28 March 2024
From the moment of arrival and departure the greeting and care was wonderful. Cataract surgery is daunting and procedure and after care is explained very clearly. All staff at Epsom SpaMedica are caring.
Visited March 2024
SpaMedica Epsom has not yet replied.
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Review titled A life changing experience
Rated 5 stars out of 5
by Pat - Posted on 22 June 2024
I could not read the top line of my optician's chart so he referred me to SpaMedica, Epsom. I have had both eyes operated on and can see clearly now. I have the highest praise for the entire staff who looked after me and am extremely grateful to all. I wouldn't hesitate to recommend them.
Visited March 2024
Review titled SpaMedica Epsom
Replied on 27 June 2024
Dear patient, we’re delighted to hear that you had such a positive experience at SpaMedica and that you’re enjoying your much-improved vision. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team.
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