SpaMedica Exeter
Lancaster House, Exeter, EX5 2HLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Exeter.
Reviews
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Review titled Good experience
Rated 5 stars out of 5
by John Davis - Posted on 26 January 2025
I've just had a cataract procedure on my second eye, only six weeks after the first. My experience this time was very similar to my initial procedure. The entire process from assessment to the actual operation went very smoothly. The environment in Exeter is very comfortable and welcoming, helped by professional and friendly staff. My advice to anyone tasked with selecting a provider for their cataract operation would be to consider Spa Medica. I choose Spa because of their short waiting time, which turned out to be a good decision.
Visited January 2025
SpaMedica Exeter has not yet replied.
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Review titled Professional and friendly
Rated 4 stars out of 5
by Caroline Dilke - Posted on 22 January 2025
Thank you for a wonderful service. My only suggestion would be for clearer instructions about aftercare. "Dry eye" is not a helpful description for eyes that are constantly watering! And the advice to resume "light exercise" only after a week post-op? Does that mean I can't even go for a walk for seven days? There is also a silly question following this: did the staff treat me with "dignity" and respect. Frankly I don't care how dignified the staff are, provided they safeguard my dignity! But the surgery itself is brilliant.
Visited January 2025
Review titled SpaMedica Exeter
Replied on 15 April 2025
Dear Caroline, Thank you for your kind words about the surgery and our team. We're pleased to hear you felt well cared for and that the procedure went smoothly. We appreciate your feedback on the aftercare information and the patient survey wording. Clear communication is important to us, and your comments will be shared with the relevant teams to help improve the experience for future patients. Thank you again for taking the time to leave a review. The SpaMedica team.
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Review titled Super Treatment
Rated 5 stars out of 5
by Patricia Fox - Posted on 15 February 2025
This was my second successful cataract operation and the results are fantastic. All of the staff - reception, nurses and surgeons - were welcoming, friendly, and highly professional. They put you at ease and reassure you through out your short stay and the care they give is brilliant. I would highly recommend SpaMedica Exeter to anyone needing cataract surgery as they are brilliant!
Visited January 2025
SpaMedica Exeter has not yet replied.
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Review titled Welcoming and efficient service
Rated 5 stars out of 5
by Susan Stickney - Posted on 06 February 2025
The routine for my cataract procedure was explained very clearly and with care. The operation day was very straightforward, and the personnel involved were very informative and kind. The surgeon talked me through the whole procedure, so I understood everything that was happening and was able to completely relax. The whole experience was slick but personal, so I did not feel as if I was on a production line. Many thanks to all at Spa Medica. The vision in my eye is way beyond my best expectations, so I can’t wait to get the second eye done!
Visited January 2025
SpaMedica Exeter has not yet replied.
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Review titled Fantastic Service
Rated 5 stars out of 5
by Janet Amery - Posted on 25 January 2025
I was referred by my optician and can safely say that the service provided by yourselves was outstanding. Speedy, efficient and friendly staff. Would highly recommend.
Visited January 2025
SpaMedica Exeter has not yet replied.
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Review titled Fanflippintastic
Rated 5 stars out of 5
by Gordon - Posted on 09 January 2025
My SpaMedica cataract experiece was an all-too-rare glimpse into how truly wonderful healthcare can be. Aside from the miraculous impact of the procedure itself, the whole end-to-end process had been brilliantly thought through and organised, and every single patient interaction was informative, courteous and reassuring. Effective, efficient and congenial: a dream come true.
Visited January 2025
SpaMedica Exeter has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 January 2025
Everybody was very helpful while was there and made me be related during the whole process . Thank you all very much. .
Visited January 2025
SpaMedica Exeter has not yet replied.
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Review titled Very efficient and friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2025
I have had both cataracts done at SpaMedica Exeter. The whole experience was very easy from the first visit to my second procedure. All the staff put me at ease and were concerned with how I was doing. Everything was explained to me as we went along. The practice was very clean and modern. I am very glad that I went to SpaMedica. I was first referred in October and I had had both operations done by January, it was only held up because I went on holiday.
Visited January 2025
SpaMedica Exeter has not yet replied.
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Review titled Always caring
Rated 5 stars out of 5
by Richard - Posted on 19 December 2024
This was my 2nd cataract operation in just over a year and as previously the welcome, process and following through to the operation was a nice experience. The staff are very attentive & have a really good "bedside" manner throughout the visit. Highly recommend this facility.
Visited December 2024
SpaMedica Exeter has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 December 2024
Very efficient front desk, my details all to hand offered drinks biscuits. Moved through process each step explained and not rushed. Surgery was pain free and amazingly quick. After care very thorough. Pleased I went
Visited December 2024
SpaMedica Exeter has not yet replied.
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