SpaMedica Gateshead
The Edge, Fifth Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0XAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Grey practice
Rated 5 stars out of 5
by Ian Robson - Posted on 15 January 2025
Fantastic from start to finish. Had my review 14/1/25 and the operation 15/1/25. Fabulous service from the admin staff, nurses to the theatre staff. The care and support was second to none. Thank you so much!
Visited January 2025
SpaMedica Gateshead has not yet replied.
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Review titled Brilliant and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2025
Had second cataract surgery yesterday 15 Jan. All appointments where done with care. Especially to the putting of a pillow under my knees as I have back problems. The coffee I was given was even given with care and politeness. I would strongly recommend SpaMedica to friends and family.
Visited January 2025
SpaMedica Gateshead has not yet replied.
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Review titled Calming andprofessional
Rated 5 stars out of 5
by Mary Burney - Posted on 08 January 2025
I was there for a YAG procedure l. From the moment I was met by the receptionist at the door, to the nurse who did the health check and drops, and finally to the optometrist, I was looked after 100%. Everyone explained what would happen. It was like a well oiled machine. They also looked after my friend who accompanied me. Thank you.
Visited January 2025
SpaMedica Gateshead has not yet replied.
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Review titled Brilliant practice with wonderful staff
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2025
I attended the clinic recently with my mother for her first cataract procedure. She is elderly and suffers from dementia, so I was naturally concerned about the procedure but I needn’t have worried. The staff for both the pre-assessment and the surgery itself were very caring and considerate to her needs. The reception and nursing staff were very friendly, we were made to feel relaxed and comfortable. All in all, a very good experience and I look forward to bringing my Mam back shortly for her second operation!
Visited January 2025
SpaMedica Gateshead has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by audrey playle - Posted on 05 January 2025
As soon as entering the building I was made to feel comfortable and reassured, the staff were pleasant and informative, I was kept informed every step of my procedure
Visited January 2025
SpaMedica Gateshead has not yet replied.
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Review titled Fabulous Staff
Rated 5 stars out of 5
by John Crozier - Posted on 18 January 2025
I've just returned from the Gateshead SpaMedica facility after having cataract surgery and just want to praise all of the staff for making the experience so easy and stress free. From the totally brilliant receptionist, through to all the support nurses and the surgeon, I can't recommend them highly enough. Everyone was thoroughly professional and warm and welcoming and are a credit to SpaMedica. Thank you to you all.
Visited January 2025
SpaMedica Gateshead has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by James - Posted on 06 December 2024
Attended for assessment and noted how clean the place was .Staff were attentive and professional .luckily was able to get an appointment for cataract op a few days later and again exceptional service
Visited December 2024
SpaMedica Gateshead has not yet replied.
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Review titled Superlative service, expertise and treatment
Rated 5 stars out of 5
by Ian E - Posted on 07 December 2024
Cannot speak too highly of the friendly informative advice from all staff. Everyone went the extra mile to reassure, explain and advice on my treatment Thank you all.
Visited December 2024
SpaMedica Gateshead has not yet replied.
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Review titled Great practice and very professional medical staff
Rated 5 stars out of 5
by Robert Jackson - Posted on 07 December 2024
I’ve just been diagnosed with cataracts to both eyes and my right eye was getting so bad I was unable to read or drive safely so I hung my car keys up. Within two weeks of the optician referring me I was “fast-tracked” to Spa Medica at Gateshead and was seen by and operated on my right eye by the Cataract medical team. With my “new eye lens” fitted I cannot believe my vision has been restored to what it was since I was young(I’m 65). I was back at work the next day and can read and I’m confidently back driving. Literally, The cataract medical team have given me my life back. One dose not appreciate what you’ve got until you start to lose it, especially our sight. I cannot thank the above staff enough for their medical professionalism, customer/patient service, you were brilliant. Also a big thanks to Spa Medica and the NHS. I look forward to seeing you all for my left eye treatment, whenever that maybe. Merry Christmas and a happy new year to you and all your families. I’m eternally grateful.
Visited December 2024
SpaMedica Gateshead has not yet replied.
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Review titled Great paractice
Rated 5 stars out of 5
by Anonymous - Posted on 18 December 2024
Cant fault this clinic as they were very helpful.. they made me feel very comfortable and at ease .. nice cups of tea and biscuits.. very clean clinic.. cant wait to come back
Visited December 2024
SpaMedica Gateshead has not yet replied.
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