SpaMedica Gateshead
The Edge, Fifth Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0XAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled First Class Practice
Rated 5 stars out of 5
by Valerie Hildred - Posted on 20 May 2023
The treatment I received was prompt, efficient, kind, attentive and reassuring. Can't wait to have my second eye done.
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 23 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're very happy to hear that you had such a positive experience with us. We look forward to welcoming you back for your second procedure. Wishing you all the best, from the staff at SpaMedica.
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Review titled A highly professional service
Rated 5 stars out of 5
by Peter Kelway - Posted on 26 April 2023
The entire experience was conducted in a most professional manner. The staff were efficient and all the arrangements were trouble-free, from parking to admission and through to the operation and discharge. The NHS has a number of lessons to learn for its core business.
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 26 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had a positive experience with us and that our staff took good care of you. Warm regards, the SpaMedica team.
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Review titled I can see again!
Rated 1 star out of 5
by Punya Palmer - Posted on 16 August 2023
Got my second cataract done in April. So grateful for the procedure, thanks to the nurses, opticians and surgeons for the wonderful job. A new life! I can now see every pixel on the monitor, and every tiny crumb (god-forbid) on the floor. Regards to all, Punya
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 08 September 2023
Hi Punya, thank you so much for your review of SpaMedica. We’re thrilled to hear that you’re enjoying your improved vision and we wish you all the best for the future. Warm regards, SpaMedica.
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Review titled Positive experience
Rated 4 stars out of 5
by Anonymous - Posted on 09 May 2023
I had my first cataract operation on April 13th 2023 and it was not as terrifying as I thought it might be although as I told the staff, it's not something I would queue up to have done. I suppose it's just me!
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 11 May 2023
Hello, thank you for your review. We're very pleased to hear that you had such a positive experience with us - feedback like this really helps to reassure others who are nervous for surgery. Warm regards, SpaMedica.
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Review titled Excellent Service
Rated 5 stars out of 5
by Gareth and Marylyn Petty - Posted on 01 May 2023
My experience with SpaMedica was painless and seamless - from start to finish I was dealt with by efficient and professional members of staff. Each step of the process was explained fully and I was given the opportunity to ask questions at every stage.
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 02 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that our staff took good care of you. Wishing you all the best, from the SpaMedica team.
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Review titled 100% positive
Rated 5 stars out of 5
by Aileen Rand - Posted on 28 April 2023
I arrived at Spa Medica with gross apprehension. However I was treated with courtesy and total professionalism. I would certainly recommend this establishment and it's personnel to anyone requiring eye surgery.
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 02 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best, from the SpaMedica team.
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Review titled Spamedica Gateshead Great Service
Rated 5 stars out of 5
by Norma Forshaw - Posted on 28 April 2023
The staff were friendly and efficient. I was extremely anxious but the staff were very reassuring and explained the procedure to me in terms I could understand. A very positive experience and I would recommend this clinic for anyone who needs cataracts removed.
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 02 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best, from the SpaMedica team.
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Review titled professional and sympathetic
Rated 5 stars out of 5
by Margaret Hudson - Posted on 19 April 2023
Unsure and slightly wary on initial visit, as not aware of what to expect, but was put at ease. Operation on my right eye was a good experience, and theatre staff were so nice. All members of the staff were lovely, attentive and nothing was too much trouble. I am looking forward to my next visit to have the cataract taken from my other eye
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 20 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a positive experience with us and that our staff took good care of you. Wishing you all the best for the future, from the SpaMedica team.
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Review titled lovely place
Rated 4 stars out of 5
by Anonymous - Posted on 21 April 2023
I much preferred the first time i went for my right eye things went smoothly and the staff took there time making sure that my eye was ready for surgery, but this time i felt that i was being rushed through and i actually felt pain while i was having the surgery done, but having said that it is a lovely place.
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 24 April 2023
Hello, thank you very much for you review of SpaMedica. We're so pleased to hear that you had such an excellent experience with us and that our staff took good care of you. Wishing you all the best for the future, from the SpaMedica team.
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Review titled kind knowledgeable staff
Rated 4 stars out of 5
by Josephine Harris - Posted on 21 April 2023
I was seen by several people for an assessment, each with their own speciality. The system is efficient, the environment spacious, clean and comfortable. Everyone friendly and helpful. My problem was explained clearly and I was guided to the right decision. I live 60 miles away. Minibus transport provided was excellent. Thanks to all involved.
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 24 April 2023
Hello, thank you very much for you review of SpaMedica. We're happy to hear that your experience with us was positive. All of your feedback is greatly appreciated and will be taken on board by our teams. Wishing you all the best for the future, from the SpaMedica team.
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