SpaMedica Leicester
Gateway House, 4 Penman Way, Grove Park, Leicester, Leicestershire, LE19 1SYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Yag Capsulotomy op
Rated 5 stars out of 5
by Barbara Parker - Posted on 29 April 2023
From the moment of arrival I felt the happy environment of this clinic. Everyone so cheerful and helpful. The result was like a miracle to me, I could see like I did when I first had the cataract op years ago. Couldn’t thank the staff enough for what they did for me. I would work there in a heartbeat!
Visited April 2023
Review titled SpaMedica Leicester
Replied on 02 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that our staff took good care of you. Wishing you all the best, from the SpaMedica team.
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Review titled Fantastic Service
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2023
This was my second cataract surgery within 6 weeks. I was referred by my optician and it was a wise choice. The staff are excellent from the welcome with coffee and snacks through every stage of the journey. Every hospital experience should be like this, on time, professional and the best eye surgeon. The premises are on one floor so no stairs or lifts required and the flow was efficient and timely. The pre operative appointment was equally excellent and the equipment and facilities excellent too. My appointment was for 11 but they called me through early. I was done with the whole thing by 12-30 and home by 2. A real example for everywhere else!
Visited April 2023
Review titled SpaMedica Leicester
Replied on 26 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had a positive experience with us - feedback like this really brightens our day and means so much to our teams. Warm regards, SpaMedica.
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Review titled wonderful experience
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2023
Had both cataracts done, had a bit of a problem with the first one but they saw me fairly quickly and sorted it, can't praise them enough from the lovely gentleman who greets you to all the staff being very pleasant and caring.
Visited April 2023
Review titled SpaMedica Leicester
Replied on 18 April 2023
Hi there, thank you for your 5-star review of SpaMedica. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2023
Had a really pleasant experience was greeted on arrival at pre op and day of operation all staff very friendly would definitely recommend
Visited April 2023
Review titled SpaMedica Leicester
Replied on 02 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best, from the SpaMedica team.
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 April 2023
Everyone was very kind and helpful. The reception staff very extremely pleasant and helped put your mind at ease. .
Visited April 2023
Review titled SpaMedica Leicester
Replied on 24 April 2023
Hello, thank you very much for you 5-star review of SpaMedica. We're so pleased to hear that you had such an excellent experience with us and that our staff took good care of you. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Excellent service
Rated 5 stars out of 5
by Anthony Stokes - Posted on 24 April 2023
From the moment we walked into the building,we were greeted with professional,and friendly faces.The assessment and subsequent treatment were truly first class,and any time I called them to ask a question I was given a thorough and detailed answer..10 out of 10
Visited April 2023
Review titled SpaMedica Leicester
Replied on 25 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best, from the SpaMedica team.
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Review titled Excellent service
Rated 5 stars out of 5
by Mary Gurney - Posted on 07 April 2023
From the moment I walked in I was treated with excellent service,politeness and friendliness Thankyou
Visited April 2023
Review titled SpaMedica Leicester
Replied on 19 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a great experience with us! Wishing you all the best for the future, from the SpaMedica team.
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Review titled Top Marks
Rated 5 stars out of 5
by Glenys - Posted on 01 May 2023
Got to be 10 out of 10 everyone from the reception staff to the nurses and surgeons so friendly and welcoming i was quite nervous of having my cateract done but theater staff made me feel at ease the actual procedure was quick and painless can't thank them all enough
Visited April 2023
Review titled SpaMedica Leicester
Replied on 02 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that our staff were able to put you at ease. Wishing you all the best, from the SpaMedica team.
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Review titled Cataract operation
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2023
Experience was great, helpful and reassuring staff. My only concern is that the post op sheet of do's and don't is different from the advice on the website. The advice on the website says much shorter times before doing activities such as gardening, strenuous exercise etc so is confusing - which should I do?
Visited April 2023
Review titled SpaMedica Leicester
Replied on 19 April 2023
Hello, thank you for your 5-star review. We're pleased to hear that you had a positive experience with us and that our staff were able to reassure you. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Excellent practice!
Rated 5 stars out of 5
by L.W - Posted on 22 April 2023
Everything went smoothly from door steps to surgery.Very nice patient service! I highly recommend !
Visited April 2023
Review titled SpaMedica Leicester
Replied on 24 April 2023
Hello, thank you very much for you 5-star review of SpaMedica. We're so pleased to hear that you had such an excellent experience with us and that you would recommend us to others. Wishing you all the best for the future, from the SpaMedica team.
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