SpaMedica Leicester
Gateway House, 4 Penman Way, Grove Park, Leicester, Leicestershire, LE19 1SYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My cataract operation experience
Rated 5 stars out of 5
by Terence Joseph Wilson - Posted on 24 February 2023
The friendly care I received at my recent cataract operation could not have been better. The pre operation assessment, the operation day procedure and the post operation self care information was excellent. The clear and reassuring information I was given at each stage of the procedure removed any pre operation anxiety I may have had knowing I was in safe and skilled hands. The operation has been a great success. Many thanks to SpaMedica Leicester. Highly recommended. Five Star
Visited February 2023
Review titled SpaMedica Leicester
Replied on 27 February 2023
Hi Terence, thank you very much for your 5-star review of SpaMedica Leicester. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Quick appointments
Rated 5 stars out of 5
by Thurnby Keith - Posted on 11 February 2023
Between being seen to my operation was 2 days All the staff that I had contact with were very helpful and cheerful.
Visited February 2023
Review titled SpaMedica Leicester
Replied on 13 February 2023
Hi There, thank you for your 5-star review of SpaMedica Leicester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Outstanding service
Rated 5 stars out of 5
by Linda Emm - Posted on 28 February 2023
First referred December 7th 2022 appointment at SpaMedica jan11th 2023. Seven weeks later second eye cataract removal performed. The service was quick, efficient and the staff were extremely friendly with modern waiting rooms and waiting times kept to a minimum.The procedure was explained so a layperson could understand and backed up with literature. I never once felt I was taking up someone’s time. I have now convinced my relatives that they should also ask for referrals.
Visited February 2023
Review titled SpaMedica Leicester
Replied on 01 March 2023
Hi Linda, thank you very much for your 5-star review of SpaMedica Leicester. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Absolutely Amazing!
Rated 5 stars out of 5
by Alan Chipman - Posted on 13 February 2023
Mum visited here last year for a cataract operation, this month her other eye was operated on for the same. Mum felt at ease despite vowing never to have them done! Such amazing staff, very professional and from the initial opticians appointments both eyes we treated within one month! There is an initial assessment with the actual cataract removal happening within a few days, so less time to keep thinking about it! Would highly recommend, without this my Mum would have lost her sight.
Visited February 2023
Review titled SpaMedica Leicester
Replied on 15 February 2023
Hi Alan, thank you for your 5-star review of SpaMedica Leicester. It’s great to hear that you and your mum would recommend us – this is indeed one of our biggest compliments. We wish you all the best for the future. Kind regards, the SpaMedica Team
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Review titled expectations surpassed
Rated 5 stars out of 5
by ROBERT HARRISON HEMSLEY - Posted on 17 February 2023
I cannot emphasise enough how pleased I feel for choosing SpaMedica to remove my cataracts, from the initial phone call to begin the process to the day of the surgery every person I had contact with was extremely polite and welcoming. On my first appointment, everyone was reassuring, Knowledgeable and efficient, each test I went through was thoroughly explained and with their priority being my wellbeing at all time. On the day of the operation again I was met with the same truly first class service, I was informed of everything that was going to happen it was amazing how unobtrusive the op seemed, no pain or discomfort. I look forward to having the second cataract removed knowing that I will be looked after by the best possible team, with all staff being first class.
Visited February 2023
Review titled SpaMedica Leicester
Replied on 21 February 2023
Hi Robert, thank you for your 5-star review of SpaMedica Leicester. We’re so pleased to hear that you had such a great experience. Your feedback will go a long way to helping reassure future patients who may be nervous about having eye surgery. We wish you all the best for the future. Kind regards, the SpaMedica Team
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Review titled Slick, professional and competent service
Rated 5 stars out of 5
by James Ian Hope - Posted on 15 February 2023
I was very pleased with efficiency of my cataract op and the preparation for it. If I had a suggestion to improve the service I would ask that the surgeon explained what they were doing as they proceeded. Overall I was very impressed.
Visited February 2023
Review titled SpaMedica Leicester
Replied on 17 February 2023
Hi James, thank you for your 5-star review of SpaMedica Brighton. It’s great to hear you had an excellent experience with us. Your comments are greatly appreciated and will be taken on board by the team. Kind regards, the SpaMedica Team
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Review titled All very professional and caring
Rated 5 stars out of 5
by Terry Draper - Posted on 24 January 2023
Had cataract removed , All very attentive and professional.All on time The system flowed from the moment met at the door through to the operating theatre. Would recommend it to anyone needing this medical procedure.
Visited January 2023
Review titled SpaMedica Leicester
Replied on 25 January 2023
Hi Terry, thank you very much for your 5-star review of SpaMedica Leicester. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Excellent experience
Rated 5 stars out of 5
by Diane - Posted on 01 February 2023
I was really impressed with the friendliness and efficiency of the whole experience. I am so pleased with the result of my first cataract removal and look forward to having the procedure on my other eye soon.
Visited January 2023
Review titled SpaMedica Leicester
Replied on 03 February 2023
Hi Diane, thank you for your 5-star review of SpaMedica Leicester. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled Excellent experience
Rated 5 stars out of 5
by Jane Jones - Posted on 10 January 2023
I had my second cataract operation at SpaMedica Leicester at the beginning of January 2023, having had the first operation there in November 2022. I could not be more delighted with the result. Both times I had no discomfort whatsoever and five days later I can see better than I have for years. I am convinced that this success is totally the result of the excellent care I received from every member of staff who was involved in my treatment at Leicester. From the moment I entered the building I was put entirely at my ease and I felt confident at each stage of the procedure. Everything was fully explained to me and I was lucky enough to have the same excellent surgeon each time. I cannot thank all the staff enough for their incredible dedication, patience and kindness.
Visited January 2023
Review titled SpaMedica Leicester
Replied on 11 January 2023
Hi Jane, thank you very much for your 5-star review of SpaMedica Leicester. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Good treatment
Rated 4 stars out of 5
by Kathleen Farrell - Posted on 31 January 2023
Treatment was well explained and all the staff were very pleasant and helpful. It would be helpful if one could contact the Spamedica Leicester directly instead of having to do everything through their Head Office.
Visited January 2023
Review titled SpaMedica Leicester
Replied on 03 February 2023
Hi Kathleen, thank you for your 5-star review of SpaMedica Leicester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
Information supplied by Spamedica