SpaMedica Leicester
Gateway House, 4 Penman Way, Grove Park, Leicester, Leicestershire, LE19 1SYContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Leicester.
Reviews
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Review titled Cataract surgery
Rated 5 stars out of 5
by TONY WSTON - Posted on 27 January 2023
Excellent service from initial greeting to surgery. The whole process was explained fully and I was kept up to date during the surgery of what everyone was doing.
Visited December 2022
Review titled SpaMedica Leicester
Replied on 30 January 2023
Hi Tony, thank you for your 5-star review of SpaMedica Leicester It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Best organisation
Rated 5 stars out of 5
by Anonymous - Posted on 17 December 2022
From being met at the door, going in and being offered coffee or tea to relax, waiting in a clean waiting room with a television, toilets available, to the surgery, and follow-up, the organisation was fantastic. All the people were very nice, knowledgeable, and professional. Many thanks.
Visited December 2022
Review titled SpaMedica Leicester
Replied on 20 December 2022
Hi there, thank you for your 5-star review of SpaMedica Leicester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Good practice
Rated 5 stars out of 5
by Janet Beasley - Posted on 17 December 2022
From start to finish everything was excellent. Not a bad thing to say. I would definitely recommend you to anyone who had thesame problem
Visited December 2022
Review titled SpaMedica Leicester
Replied on 20 December 2022
Hi Janet, thank you very much for your 5-star review of SpaMedica Leicester. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Private/NHS eye clinic The Best.A
Rated 5 stars out of 5
by Adrienne Hill - Posted on 15 December 2022
A pleasant and welcoming experience from the minute i walked through the door.When i left just 3hrs. later with my after care bag i was well satisfied with my visit Many thanks to you all.
Visited December 2022
Review titled SpaMedica Leicester
Replied on 20 December 2022
Hi Adrienne, thank you for your 5-star review of SpaMedica Leicester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Excellent service provision
Rated 5 stars out of 5
by H Edwards - Posted on 18 December 2022
Very professional and reassuring from start to finish. Surgeon was great and could see I was very nervous so did their best to relax me. In fact the whole team was kind and friendly. It's only day 4 post-op but I feel like I've made a really good recovery and now have the acuity of a golden eagle so, most importantly, I can only infer the procedure was done well and is a success. Many thanks.
Visited December 2022
Review titled SpaMedica Leicester
Replied on 20 December 2022
Hi H Edwards, thank you for your 5-star review of SpaMedica Leicester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Friendly staff
Rated 5 stars out of 5
by Judy - Posted on 20 December 2022
Everyone was friendly and everyone is greeted with a hot drink. Very relaxed atmosphere which puts everyone at ease.
Visited December 2022
Review titled SpaMedica Leicester
Replied on 20 December 2022
Hi Judy, thank you for your 5-star review of SpaMedica Leicester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Warm & friendly
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2022
A warm & friendly welcome on arrival. Nursing staff and doctor ver kind and pleasant, explained everything , every step of the way. Drinks and biscuits plentiful.
Visited December 2022
Review titled SpaMedica Leicester
Replied on 16 December 2022
Hi there, thank you for your 5-star review of SpaMedica Leicester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Brilliant practice
Rated 5 stars out of 5
by Dale - Posted on 22 December 2022
The staff are brilliant, very friendly and welcoming which helps with any nerves that you have. Nothing is too much trouble. The surgeons explain everything, they are very professional but also very friendly.
Visited December 2022
Review titled SpaMedica Leicester
Replied on 03 January 2023
Hi Dale, thank you for your 5-star review of SpaMedica Leicester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled my eye
Rated 5 stars out of 5
by marius gerber - Posted on 16 November 2022
I was very sceptical about the procedure and worried that this was going to hurt like hell....but to my surprise, from the first time I walked in that door for my pre-assessment up to the surgery, I was treated with the greatest respect and friendliness. Everybody, from the reception staff, the nurses, and the surgeon, was helpful and understanding, helped me and made me feel comfortable. All and all, thank you for everything you have done for me.
Visited November 2022
Review titled SpaMedica Leicester
Replied on 16 November 2022
Hi Marius, thank you for your 5-star review of SpaMedica Leicester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2022
Informed at every step of the process. Staff very pleasant and helpful whether on the phone or in person. Extremely speedy op. We had to put op on hold initially due to illness but SpaMedica maintained contact till much improved and able to continue. My only complaint would be that we recieved 3 calls in the same day and if all necessary staff had access to the information online then it would have saved us time and less of what felt like badgering. Overall though a positive experience
Visited November 2022
Review titled SpaMedica Leicester
Replied on 18 November 2022
Hi there, thank you for your 5-star review of SpaMedica Leicester. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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