SpaMedica Leicester
Gateway House, 4 Penman Way, Grove Park, Leicester, Leicestershire, LE19 1SYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful, waste of time
Rated 1 star out of 5
by RAF - Posted on 27 October 2023
Referred for cataract replacement on urgent basis due to rapid deterioration possibly due to steroid medication. Sight rapidly failing in one eye over a matter of weeks, struggling with work (computer based) and had injuries with poor balance and weakened sight. Filled in long 'life-style' forms stating how badly routine tasks impinged upon. After multiple tests got rejected as visual acuity is not bad enough as yet. No consideration given to my earlier statements regarding impact on life despite NHS guidelines that "Surgery is usually offered on the NHS if your cataracts are affecting your eyesight and quality of life. The decision to have surgery should not be based solely on your eye test (visual acuity) results." Feel really angry that my time has been wasted and I will have to endure longer with this condition. It doesn't inspire me to return to this clinic when (without doubt) I am re-referred in the near future.
Visited October 2023
Review titled SpaMedica Leicester
Replied on 08 February 2024
Dear patient, your local NHS commissioners set the referral criteria for patients based in your area. This will usually depend on the results of a recent eye test and how cataracts are affecting your day-to-day life. SpaMedica is only able to treat patients who meet the local referral criteria. Wishing you all the best for the future. Kind regards, SpaMedica.
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Review titled Lovely place to go
Rated 5 stars out of 5
by Mr D Thrower - Posted on 11 October 2024
Extremely calming procedure well looked after by the staff, slightly more bruising than my other eye but went after a couple of days
Visited October 2023
SpaMedica Leicester has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anthony Nicklaas Sassen - Posted on 03 October 2023
Very friendly and very helpful Excellent service. Felt very much at ease. Every procedure was explained clearly from entry to departure. Hospitality was excellent from every personal.
Visited October 2023
SpaMedica Leicester has not yet replied.
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Review titled Superb practice
Rated 5 stars out of 5
by Ian Mackenzie - Posted on 03 October 2023
Wonderful team, all so friendly,re-assuring and professional. Beautiful environment, spotlessly clean. Timing for each part of visit spot on.
Visited October 2023
SpaMedica Leicester has not yet replied.
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Review titled Life Changing
Rated 5 stars out of 5
by Peter Naylor - Posted on 21 September 2023
I can honestly say that Spa Medica have changed my life. After two cataract operations I can now watch television with out glasses.. All the staff were so friendly and helpful and any worries I had were quickly removed. Thank you and I will be recommending you to all my friends and family.
Visited September 2023
SpaMedica Leicester has not yet replied.
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Review titled Wonderful Service
Rated 5 stars out of 5
by Alan Edward Cook - Posted on 03 September 2023
I have had 2 cataract operations at SPA Medica Leicester. Staff were extremely friendly and helpful. Appointments were on time. Tea or coffee both available and welcome. The "Operations" were painless and I was informed all the time as to what was taking place. I have already recommended SPA to a colleague and he has already been given an assessment appointment. Well done!!
Visited August 2023
SpaMedica Leicester has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 August 2023
Friendly welcome and nerves soon calmed . Was treated by all staff very kindly and courteously and made to feel safe. Procedure was completed in a shorter time than I imagined.
Visited August 2023
Review titled SpaMedica Leicester
Replied on 22 August 2023
Dear patient, thank you very much for your 5-star review of SpaMedica. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled An amazing experience
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2023
From the moment I entered the building I was greeted by friendly staff who took great care in informing me throughout the whole procedure ,and I couldn’t thank them enough .I would highly recommend SpaMedica
Visited July 2023
Review titled SpaMedica Leicester
Replied on 27 July 2023
Hello, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best, from the SpaMedica team.
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Review titled Professional friendly service
Rated 5 stars out of 5
by Eric Bruin - Posted on 24 January 2024
Very efficient in every respect, thorough on all examinations to the effect that on inspection of left eye following cateracts surgery, the consultant at Leicester proposed that the surgeon at Bedford perform the further laser treatment required . The whole process has been successfully completed.
Visited July 2023
SpaMedica Leicester has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 July 2023
Very lovely staff. Looked after very well , offered a drink on arrival. Parking was easy at the front of the building.
Visited July 2023
Review titled SpaMedica Leicester
Replied on 11 October 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Leicester. It’s so nice to hear that our team took such good care of you. Best wishes, SpaMedica.
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