SpaMedica Leicester
Gateway House, 4 Penman Way, Grove Park, Leicester, Leicestershire, LE19 1SYContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Leicester.
Reviews
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Review titled Very efficient and organised
Rated 5 stars out of 5
by Elizabeth Jones - Posted on 08 July 2023
Friendly and helpful staff. Told what was happening and why. Modern premises,made to feel welcome and comfortable. Good coffee and biscuits!
Visited July 2023
Review titled SpaMedica Leicester
Replied on 27 July 2023
Hello, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us and that our staff were so friendly and helpful. Warm regards, the SpaMedica team.
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Review titled Top place!!
Rated 5 stars out of 5
by Robert Doe - Posted on 04 July 2023
Just had my second eye done,same brilliant service as the first.All the staff are genuine and caring.A credit to the medical profession.
Visited July 2023
Review titled SpaMedica Leicester
Replied on 27 July 2023
Hello, thank you for your 5-star review. We're very pleased to hear that you had such a brilliant experience with us! Wishing you all the best, from the SpaMedica team.
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Review titled Efficient and prompt service
Rated 5 stars out of 5
by Anonymous - Posted on 02 July 2023
I attended the clinic on two occasions in June 2023 for YAG Laser treatment after referral by my optician. I was contacted by telephone to confirm a suitable appointment in the first instance and the second appointment was made immediately after completion of the first treatment.There was a choice of times and dates. Communication by letter, telephone and text was efficient. From reception onwards the process was carried out in a professional manner by friendly staff in a pleasant environment. I felt there was time allowed to ask questions at every stage should this have been necessary.
Visited June 2023
Review titled SpaMedica Leicester
Replied on 07 July 2023
Hi, thank you very much for your 5-star review of SpaMedica. It’s lovely to hear that our team took such great care of you. Your kind words have been passed on to them. Best wishes from the SpaMedica Team
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Review titled Lovely place
Rated 5 stars out of 5
by Harry bonsell - Posted on 30 June 2023
I had my first cataract op this week at spa medica. Could not fault anything from the staff or doctors. Very welcoming and friendly. I was so worried about the op but I was soon put at ease. Can’t wait now to have my other eye done
Visited June 2023
Review titled SpaMedica Leicester
Replied on 07 July 2023
Hi Harry, thank you for your 5-star review of SpaMedica. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled excellent service
Rated 5 stars out of 5
by KENNETH PAGET - Posted on 09 June 2023
my experience of my cateract surgery was excellent, the staff made me feel relaxed and safe. The procedure was explained fully. I have no complaints and would totally reccomend this practice
Visited June 2023
Review titled SpaMedica Leicester
Replied on 27 July 2023
Hello, thank you for your 5-star review. We're very pleased to hear that our staff took good care of you. Wishing you all the best, from the SpaMedica team.
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Review titled Great place
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2023
Amazing place, great attention from staff, makes you feel very comfortable, attention to detail and first class service.
Visited June 2023
Review titled SpaMedica Leicester
Replied on 07 July 2023
Hi, thank you very much for your 5-star review of SpaMedica. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled a good choice
Rated 5 stars out of 5
by Mr Roy Sherwin - Posted on 18 July 2023
I was very impressed with the staff, and the good service I recieved. I found everybody , very friendly
Visited June 2023
Review titled SpaMedica Leicester
Replied on 22 August 2023
Hi Roy, thank you for your 5-star review of SpaMedica Leicester. It’s great to hear you had a positive experience with us. Kind regards, the SpaMedica Team
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Review titled Visit to spaneduca keyxwater
Rated 5 stars out of 5
by Anonymous - Posted on 27 June 2023
Excellent. From reception to procedure. So welcoming and very efficient. It was an excellent visit. It could never have been better. Excellent staff manner too x
Visited June 2023
Review titled SpaMedica Leicester
Replied on 07 July 2023
Hi, thank you for your 5-star review of SpaMedica. It’s lovely to hear that our team took such great care of you. Kind regards, the SpaMedica Team
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Review titled Very efficient
Rated 5 stars out of 5
by Philip underwood - Posted on 25 July 2023
Excellent treatment from start to finish.Very friendly staff,who explained every thing to me.Highly recommended .
Visited June 2023
Review titled SpaMedica Leicester
Replied on 22 August 2023
thank you for your 5-star review of SpaMedica Sheffield. It’s great to hear you had an excellent experience with us Philip. Kind regards, the SpaMedica Team
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Review titled Amazing experience
Rated 5 stars out of 5
by Liz Toney - Posted on 20 June 2023
From the moment I was greeted at the door by a very pleasant person offering me guidance to check in and a coffee through to the actual operation was a relaxing and efficient experience. My only criticism is that I had taken the trouble to take a kindle and downloaded a podcast to occupy me whilst waiting, but as soon as I passed through reception I was encouraged to put my belongings in a locker so I lost access to them. As I waited an hour for my turn I would have appreciated the opportunity to use my kindle/phone. Surely it would be better to leave possessions in the locker prior to going through to the pre-op area. Another issue was the chairs used in this waiting room, obviously designed for a lot taller person. Several people waiting with me complained about how uncomfortable the chairs were. Having said all that, I am delighted so far with the service, the staff and my operation. I look forward to having my second cataract removed.
Visited June 2023
Review titled SpaMedica Leicester
Replied on 07 July 2023
Hi Liz, thank you for your 5-star review of SpaMedica. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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