SpaMedica Liverpool
Rathbone Building, Liverpool Innovation Park, 360 Edge Lane, Liverpool, Merseyside, L7 9NNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Speedy, efficient and professional
Rated 5 stars out of 5
by Robert Collins - Posted on 21 November 2024
I was referred by my optician on a Thursday, had an initial consultation the following Tuesday at SpaMedica and a successful operation on my right eye the following Monday; just twelve days in all. The service at the Liverpool clinic was excellent from start to finish. It was thoroughly professional and also friendly. All the staff I met from reception to discharge nurse were great, including nurses and surgeon; also ancillary staff dealing with general tidying and coffee machine. I could not recommend the entire experience more highly.
Visited November 2024
SpaMedica Liverpool has not yet replied.
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Review titled Top Class Service!
Rated 5 stars out of 5
by Michael Wade - Posted on 28 October 2024
I am not suprized they had an "Outstanding"following their CQC Inspection From being greeted at Reception by the gentleman who was so helpful and very smartly dressed - to the Ladies on the Reception Desk and the Nurses and Doctor/Surgeon I could not have had a better service. They were all so caring,helpful and reassuring This was my first Cataract to be removed and thanks to everyone there I have no worries should I need to have another one removed I would strongly recommend Michael Wade
Visited October 2024
SpaMedica Liverpool has not yet replied.
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Review titled experience
Rated 5 stars out of 5
by bridget hyland - Posted on 04 November 2024
from start to finnish everyone friendly, informative and supportive, thankyou so much i was quite anxious leading up to appointment but was put at ease by staff
Visited October 2024
SpaMedica Liverpool has not yet replied.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 October 2024
From start to finish was very professional and caring. Made me feel comfortable and at ease. Explained everything in detail in words I could understand and made me welcome from greeters at door to leaving. Thankyou would recommend this skelmersdale hospital to everyone.
Visited October 2024
SpaMedica Liverpool has not yet replied.
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Review titled Great Experience
Rated 5 stars out of 5
by Maureen Sullivan - Posted on 23 October 2024
Friendly atmosphere with professional care throughout my time at the hospital. My operation was quick, painless and everything was explained prior to the operation. Staff were very friendly and helpful. Information for aftercare and eye drops was given straight away, I didn’t have to go to a different chemist or department. The information was clear and straight forward. Only issue is the access to the car park, I have trouble walking and it’s quite a way to get passed the barrier to my daughters car.
Visited October 2024
SpaMedica Liverpool has not yet replied.
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Review titled Exemplary Service
Rated 5 stars out of 5
by Mary Wilcox - Posted on 31 October 2024
I attended Spamedica on three occasions from initial consultation to two cataract procedures all in a period of approx six weeks-WOW. The facility is very well run and all the team members are very professional and caring whatever your interaction or query. The facility is lovely, exceptionally clean, tidy, well organised, bright and airy. The welcome on all occasions is warm and consistent across all members of the team from the porter, cleaner, receptionists to the clinical team members, they are all spontaneous, really puts you at ease. The treatment was amazing and honestly pain free. The staff explain everything along the way with no question unanswered. The comprehensive aftercare package is also reassuring with detailed instructions to 24 hour contact details if needed. I found the whole experience positive, with excellent refreshments on tap. I have no hesitation in highly recommending this service. Thank you.
Visited October 2024
SpaMedica Liverpool has not yet replied.
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Review titled Spa magic
Rated 5 stars out of 5
by Steve - Posted on 13 October 2024
From the welcome through to the operation I felt valued and cared for.. The second eye op was as slick as the first and now I can see clearly and in true colour
Visited October 2024
SpaMedica Liverpool has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Kate - Posted on 27 September 2024
Lovely, caring treatment from the welcome at the door through to the aftercare after the procedure. Staff members at each stage of the process were great, all went like clockwork. Even the actual cataract operation went very smoothly with the consultant explaining every stage of the procedure. Very caring.
Visited September 2024
SpaMedica Liverpool has not yet replied.
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Review titled Amazing Care
Rated 5 stars out of 5
by Thomas - Posted on 14 September 2024
Couldnt ask for a better service at Rathbone clinic. All the staff are very attentive, kind and caring, whilst i got my cataract done. Wound recommend.
Visited September 2024
SpaMedica Liverpool has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Jackie Hudson - Posted on 01 October 2024
Mum had her operation yesterday all the the staff were amazing and took good care of mum thank you all
Visited September 2024
SpaMedica Liverpool has not yet replied.
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