SpaMedica Liverpool
Rathbone Building, Liverpool Innovation Park, 360 Edge Lane, Liverpool, Merseyside, L7 9NNContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Liverpool.
Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by John Whelan - Posted on 18 November 2023
Everything from entering to leaving was first class. The welcome, the facilties, the people at all levels, the thoroughness of procedure and explanations etc.
Visited September 2023
Review titled SpaMedica Liverpool
Replied on 15 May 2024
Thank you so much for your review of SpaMedica John. It's wonderful to hear that you've had such a fantastic experience with our service. Wishing you all the best for the future, the SpaMedica team.
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Review titled Lovely experience
Rated 5 stars out of 5
by Irene Penn - Posted on 20 September 2023
I was very anxious regarding my Cataract surgery. I need not have been. On entering the building I was shown to a seat by a very nice gentleman and offered refreshment. My experience in the Theatre was just as welcoming. Everything was explained to me. I felt most at ease.. All the staff were very helpful and friendly. 10/10.
Visited September 2023
Review titled SpaMedica Liverpool
Replied on 15 May 2024
Thank you so much for your review of SpaMedica Irene. It is wonderful to hear that you found our staff so helpful and friendly. It's great that you felt welcomed into our Clinic. Best wishes, SpaMedica.
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Review titled Friendly atmosphere
Rated 5 stars out of 5
by Terence Walsh - Posted on 25 September 2023
I had a cataract removed from my left eye last Friday and my sight is amazing. Everyone was so helpful and the procedure was really professional. Look forward to getting my right eye done.
Visited September 2023
Review titled SpaMedica Liverpool
Replied on 15 May 2024
Hello Terence, thank you very much for your review of SpaMedica. It's excellent to hear that you found our staff so helpful and professional. Warm regards, the SpaMedica team.
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Review titled Late start
Rated 5 stars out of 5
by Linda Ann Orrell - Posted on 05 September 2023
All appointments started 2 hour late as surgeon was held up. patients backed up so made me more anxious than last time. Seemed different procedure from my first one. The wrong size lens was put in and then removed and the clip at the top of my eye pulled my eyelid back which caused some pain and the nurse held my hand. Because I then had vertigo I was put in a wheelchair to recover.
Visited August 2023
Review titled SpaMedica Liverpool
Replied on 08 May 2024
Hello Linda, we are sorry to hear you have had a negative experience with our service. Thank you for bringing this to our attention. We’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us an email to contact@spamedica.co.uk or call 0330 058 4280 with your full name, date of birth, and details of the hospital where you were treated. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management.
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Review titled Complex Cataract
Rated 5 stars out of 5
by Anonymous - Posted on 11 August 2023
I had a procedure in August where the service was excellent in every respect. From the shuttle service, to the staff and the operation itself!
Visited August 2023
Review titled SpaMedica Liverpool
Replied on 26 September 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Liverpool. It’s great to hear you had such an excellent experience with us. Best wishes, SpaMedica.
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Review titled great practice
Rated 5 stars out of 5
by mr thomas shire - Posted on 04 August 2023
excellent service, very clean hospital, staff were great ,nice to see a good standard of cleaness from a member of staff cleaning coffee machine and keeping floors and toilets clean at all time, great experience for my first time there in for cataract surgery on left eye ,looking forward to my next visit there for my right eye cataract surgery in near future,
Visited August 2023
Review titled SpaMedica Liverpool
Replied on 08 May 2024
Thank you so much for your 5-star review of SpaMedica Thomas. It's great to hear that you've had such an amazing experience with us. We look forward to welcoming you back for our next treatment. Kind regards, SpaMedica.
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Review titled Amazing treatment from start to finish
Rated 5 stars out of 5
by Display mame - Posted on 26 September 2023
From the minute you walk through the door there is a friendly atmosphere. All the staff were really kind and helpful from the security at the entrance, the reception staff, the nurses and of course the consultant who all gave reassurance. The building was immaculate and well maintained. As for the cataract surgery, I was offered a cancellation for the day after my consultation which meant less time to worry. My appointment was 12.50 and I walked out the door before 3pm. It is 5 weeks since my procedure and today I’ve collected my new glasses from the optician. Post procedure has gone well too. I have had no problems at all. I would recommend SpaMedica in a heartbeat. Thankyou!!
Visited August 2023
Review titled SpaMedica Liverpool
Replied on 08 May 2024
Dear patient, thank you so much for your 5-star review of SpaMedica. We're so pleased that you found our staff so friendly and helpful. It is brilliant to hear that you would recommend us to others. Wishing you all the best for the future, the SpaMedica team.
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Review titled Eyes
Rated 5 stars out of 5
by Carol Holland - Posted on 12 July 2023
They are very helpful and friendly service, they make you very comfortable and confident in what they do, I would recommend for anyone to use the services
Visited July 2023
Review titled SpaMedica Liverpool
Replied on 02 August 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a fantastic experience with us and that our staff were friendly and helpful. Warm regards, SpaMedica.
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Review titled Great experiencej
Rated 5 stars out of 5
by Stephen Hogg - Posted on 25 July 2023
All staff very attentive while being assessed before and after the procedure,couldn’t have asked for better ..
Visited July 2023
Review titled SpaMedica Liverpool
Replied on 02 August 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a fantastic experience with us and that our staff took good care of you. Warm regards, SpaMedica.
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Review titled Brilliant In Every Way
Rated 5 stars out of 5
by Mike Lucas - Posted on 10 July 2023
Despite my initial apprehension, I was so relieved when my procedure was completed and I was able to see clearly through my right eye again. I would like to thank all the staff at Spa Medica Liverpool without exception who were exceptionally kind and provided such wonderful care. Looking forward now to having the Cataract on my left eye removed without any fear.
Visited July 2023
Review titled SpaMedica Liverpool
Replied on 08 May 2024
Hello Mike, thank you very much for your 5-star review of SpaMedica. We understand that having eye surgery can sometimes make people nervous so we are pleased that our team took such wonderful care of you. Kind regards, SpaMedica.
Information supplied by Spamedica