SpaMedica Newcastle-Under-Lyme
Osprey House, Ore Close, Lymedale Business Park, Newcastle, ST5 9QDContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Newcastle-Under-Lyme.
Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Yvonne joynson - Posted on 04 December 2024
From the time I came to the hospital to when I had my surgery was 1 week. The staff were very helpful and courteous. The surgery was quick and painless. I would recommend SpaMedica. I would definitely go back for my other cateract
Visited December 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Great Experiance
Rated 5 stars out of 5
by Julie Jackson - Posted on 12 December 2024
The whole experience was amazing. The staff were brilliant. I was worried about attending due to not knowing what to expect, however the staff put me at ease. I was at the clinic for roughly two hours.
Visited December 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Brilliant care
Rated 5 stars out of 5
by Keith Jones - Posted on 30 November 2024
Reception staff extremely courteous and we were offered refreshments straightaway. The nurses before, during and after the surgery were fantastic and made me feel at ease and informed. My surgeon explained everything and did an excellent job. All in all, what could've been a fraught experience was made easy and comfortable by this excellent team of people. Thank you.
Visited November 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Sue Bruno - Posted on 21 December 2024
From arrival to departure I cannot fault anything. As soon as you arrived there was plenty of free parking, when you walked in you were greeted with a warm welcome, offered a drink and biscuits, even offered to my husband. I was called in exactly on my appointment time. All other staff were also very professional and friendly. No pain and so quick, I had the operation the next day after my consultation. I will certainly be getting the other eye done when needed. I was quite scared at first but there certainly was no need to be. I would without a doubt recommend SpaMedica Newcastle under Lyme. Thank you all again.
Visited November 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Wonderful Treatment.
Rated 5 stars out of 5
by Elizabeth Dene - Posted on 12 November 2024
I was looked after really well by the Surgen and all the Staff, it was my second visit, I could highly recommend the Clinic
Visited November 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Excellent Care All Round
Rated 5 stars out of 5
by Laurie Cole - Posted on 12 November 2024
From the staff on reception to the team of Doctors and nurses, my whole experience was excellent and any uncertainty I had before my operation was swiftly alleviated. The all round care I received was superb and I would strongly recommend Spa Medica at Newcastle Under Lyme to anyone who needs help with their eyesight.
Visited November 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Seeing Again
Rated 5 stars out of 5
by Anonymous - Posted on 17 December 2024
The manner in which I was dealt with at Spa Medica was excellent. Members of staff and surgeons did their jobs without fuss. Everything was explained clearly and I have no complaints of any kind. I had to wear spectacles from the age of 11. I am now 88 and had not seen the world so clearly again until now. Removing the cataracts has really altered my view of the world :)
Visited November 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 15 November 2024
The staff were very professional and supportive. My mum, who is over 80, felt the process was easy and she was spoken to with courtesy and respect.
Visited November 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Cataract op.
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2024
Arrived there and greeted at door and offered a drink. Checked in and waited a while before seeing the nurse who verified which eye was to be done and apply eye drops to dilate and also anaesthetise the eye. Another wait before the op and then finally entering the operating theatre which was much larger than anticipated. Lay on the bed with head resting on an indented cushion. Head covered in cloth apart from left eye and a shield applied to prevent blinking. Operation lasts about 20mins. Triple very bright lights are in vision throughout which you are asked to focus on. Very weird experience. No pain at all. A protective shield placed over the eye. After the operation disorientated for a while probably due to the intensity of the lights. All the staff were friendly and helpful and answered any queries thrown at them. Had a coffee afterwards and then went home. I wouldn’t describe it as a pleasant experience but the staff went out of their way to make you feel at home and comfortable. The best bit is the next day when your vision is so much clearer. Thank you it’s amazing.
Visited November 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Margaret Ellis - Posted on 21 November 2024
From the moment I walked into the practice I was taken care of the procedure was explained to me in every detail and any fears I had at first were quickly removed. The consultant explained what would take place during the operation and all of the nursing staff in attendance took great care of me. In the discharge room the nurse explained to myself and my husband who was in attendance all of the required recovery points following this operation especially for the first 14 days. I would and have recommended SpaMedica to others Thanks to all concerned
Visited November 2024
SpaMedica Newcastle-Under-Lyme has not yet replied.
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