Spamedica North Tyneside
Cobalt 3.2, Silver Fox Way, Cobalt Business Park, Newcastle Upon Tyne, NE27 0QJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 20 October 2024
Today was my second appointment for cataract surgery to be cancelled. Today’s surgery was cancelled 20 minutes before my appointment time. My husband and I had left my home at 7am - we live 60 miles away and had the prospects of driving in Storm Ashley. My sister who is familiar with the area was driving me to my early appointment when I received the call to say my surgery had been cancelled due to yet again there being no surgeon. This is unacceptable. When my first appointment was cancelled I had already paid for return train tickets and planned to stay with relatives for two days following surgery. Very very poor service- is this clinic viable?
Visited October 2024
Spamedica North Tyneside has not yet replied.
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Review titled Efficient, caring staff
Rated 5 stars out of 5
by Michael Nobbs - Posted on 03 October 2024
Complications after cararact surgery - dropped in without appointment- dealt with very efficiently. All staff so friendly and accommodating.
Visited October 2024
Spamedica North Tyneside has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Dean Murray - Posted on 01 October 2024
The referral was quick. The staff are very friendly and helpful. The surgery was painless, the after care excellent.
Visited October 2024
Spamedica North Tyneside has not yet replied.
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Review titled Amazing Experience
Rated 5 stars out of 5
by Trevor Ledger - Posted on 03 October 2024
First class premise equipment and staff unusual in this day and age The staff in particular were very special they were continua caring and very competent Looking forward to seeing them all again for my second cataract ! A credit to themselves and their firm
Visited October 2024
Spamedica North Tyneside has not yet replied.
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Review titled Friendly and efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2024
After my operation had a problem I rand them up and they made an appointment straight away. All nurses and doctors explained everything clearly
Visited October 2024
Spamedica North Tyneside has not yet replied.
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Review titled Cataract Surgery
Rated 5 stars out of 5
by Ian Forster - Posted on 04 September 2024
I cannot fault the treatment I received at the SpaMedica clinic. The process was very well organised from the initial assessment through to the removal of a cataract. I would have no hesitation in recommending this clinic.
Visited September 2024
Review titled Spamedica North Tyneside
Replied on 05 September 2024
Hello Ian, we’re delighted to hear that you had such a positive experience at SpaMedica. Wishing you all the best for the future, The SpaMedica Team
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Review titled Painless cataract operation.
Rated 5 stars out of 5
by Richard Dixon - Posted on 08 September 2024
Great medical staff. Had to wait one and a quarter hours in two different waiting rooms until first seen. This delay would be entirely acceptable, had the staff come and explained that there would be a delay. Notices referring patients to the possibility of treatment lasting up to three hours is no substitute for personal contact with a message. The directions to Spa Medica by car appear to be misleading and need checking by someone who has actually driven the route.
Visited September 2024
Spamedica North Tyneside has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by CarolJ - Posted on 25 September 2024
I have had corrective cataract surgery in both eyes, this was a great experience, from my consultation day through both surgeries Spamedica has been first class, they have been efficient, friendly and all staff have been knowledgeable and approachable. 10/10 I would definitely recommend them, well done Spamedica.
Visited September 2024
Spamedica North Tyneside has not yet replied.
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Review titled Eye Liked It
Rated 5 stars out of 5
by Alison Scott - Posted on 14 September 2024
The staff were all very friendly, welcoming and professional. I was very happy with my experience and the service provided. I would highly recommend it to others.
Visited September 2024
Spamedica North Tyneside has not yet replied.
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Review titled Great staff and service
Rated 5 stars out of 5
by Lottie - Posted on 07 September 2024
Very professional. I was cared for and looked after during every step of the appointment and surgery.
Visited September 2024
Spamedica North Tyneside has not yet replied.
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