SpaMedica Norwich
Discovery House, 4 Norwich Business Park, Whiting Road, Norwich, Norfolk, NR4 6DJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Can’t wait for my second eye to be done
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2025
I arrived a little anxious. The staff were wonderful from reception to discharge. The operation was painless and very quick. I would love to have the same op-team work their magic on my other eye! I write this on day 4 and have experienced little to no irritation. Thank you Norwich ⭐️⭐️⭐️⭐️⭐️
Visited January 2025
SpaMedica Norwich has not yet replied.
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Review titled Amazing experience
Rated 5 stars out of 5
by Richard Butcher - Posted on 17 January 2025
I cannot express how grateful I am to Mr S the consultant and the entire team at Norwich Spamedica. I had no doubts that my cataract procedure would not be successful but I’m overjoyed at how well it went. On removing the protective eye cover a degree of light sensitivity for an hour or so felt normal but the immediate improvement was so apparent. Long range vision with sharp edges, short range so greatly improved I found myself reading without glasses. So amazed that it took a while to realise the double vision I’ve had for at least two years has gone. I now see clearly with my left eye ( just a fog before) and my former “good” left eye now shows the need of Spamedicas excellent attention. Looking forward to the next visit.Thank you all very much.
Visited January 2025
SpaMedica Norwich has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Stephen Chatten - Posted on 23 January 2025
My visit to SpaMedica was very relaxing and provided a brilliant service .Staff very friendly and helpful and made it a stress free experience very professional thank you
Visited January 2025
SpaMedica Norwich has not yet replied.
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Review titled First Class
Rated 5 stars out of 5
by Andrew Goram - Posted on 20 January 2025
Had my cataract procedure on 15th January 2025 at Spamedica, Norwich. From start to finish the experience was brilliant. The staff were friendly, efficient and very well organised. Everyone seemed to know exactly what was required of them and seemed very well trained in their part if the whole. Even though there were several patients going through, I never felt "processed". Everyone was very friendly and I felt as though I was treated as an individual and not just one of a group being processed together. If only all NHS was like this.
Visited January 2025
SpaMedica Norwich has not yet replied.
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Review titled Wonderful treatment
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2024
I was not sure what to expect going for operation, but it was just so easy, everything explained perfectly, team amazing, and advice when home was superb. Well done to everyone.
Visited December 2024
SpaMedica Norwich has not yet replied.
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Review titled Successful
Rated 4 stars out of 5
by Anonymous - Posted on 10 December 2024
Efficient but somewhat impersonal. Useful as the pre-checks threw up the fact I have high blood pressure. The thing I really, really disliked it that there was no direct telephone line to the Norwich Clinic.
Visited December 2024
Review titled SpaMedica Norwich
Replied on 27 January 2025
Dear, Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion. We’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us a private message with your full name, date of birth, and details of the hospital where you were treated. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management. Please email contact@spamedica.co.uk or call 0330 058 4280 and our Contact Centre will be happy to help.
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Review titled Great practice
Rated 5 stars out of 5
by Brigitte Rowland - Posted on 25 December 2024
I can't speak highly enough of the team and procedure. The team were very friendly, professional and kind. I was very impressed
Visited November 2024
SpaMedica Norwich has not yet replied.
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Review titled great service
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2024
I received excellent service at the clinic and was shown respect and kindness from all members of staff. the operation went very well and no complications were encountered. All aspects of the operation were explained and I was given kindness by everybody. Well done.
Visited November 2024
SpaMedica Norwich has not yet replied.
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Review titled Brilliant Experience
Rated 5 stars out of 5
by Keith Smith - Posted on 21 November 2024
Absolutely brilliant. Staff from reception onward are so professional and friendly. At all times I was put at ease and everything was explained to me. From the time you enter to the time you leave the building and rooms are pristine clean.
Visited November 2024
SpaMedica Norwich has not yet replied.
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Review titled Professional Excellence
Rated 5 stars out of 5
by Ronald Hanton - Posted on 14 November 2024
On attending the clinic I was warmly received by all members of staff who put me completely at my ease. The service I received was excellent and at all stages I was informed of all the procedures that I would be undertaking. I enjoyed extremely friendly and professional service. My sight is greatly improved and to date I have not suffered any post op problems. I am most impressed with the professional attention I received from all members of the staff.
Visited November 2024
SpaMedica Norwich has not yet replied.
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