SpaMedica Norwich
Discovery House, 4 Norwich Business Park, Whiting Road, Norwich, Norfolk, NR4 6DJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wonderful treatment
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2024
I was not sure what to expect going for operation, but it was just so easy, everything explained perfectly, team amazing, and advice when home was superb. Well done to everyone.
Visited December 2024
SpaMedica Norwich has not yet replied.
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Review titled Successful
Rated 4 stars out of 5
by Anonymous - Posted on 10 December 2024
Efficient but somewhat impersonal. Useful as the pre-checks threw up the fact I have high blood pressure. The thing I really, really disliked it that there was no direct telephone line to the Norwich Clinic.
Visited December 2024
SpaMedica Norwich has not yet replied.
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Review titled great service
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2024
I received excellent service at the clinic and was shown respect and kindness from all members of staff. the operation went very well and no complications were encountered. All aspects of the operation were explained and I was given kindness by everybody. Well done.
Visited November 2024
SpaMedica Norwich has not yet replied.
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Review titled Brilliant Experience
Rated 5 stars out of 5
by Keith Smith - Posted on 21 November 2024
Absolutely brilliant. Staff from reception onward are so professional and friendly. At all times I was put at ease and everything was explained to me. From the time you enter to the time you leave the building and rooms are pristine clean.
Visited November 2024
SpaMedica Norwich has not yet replied.
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Review titled Professional Excellence
Rated 5 stars out of 5
by Ronald Hanton - Posted on 14 November 2024
On attending the clinic I was warmly received by all members of staff who put me completely at my ease. The service I received was excellent and at all stages I was informed of all the procedures that I would be undertaking. I enjoyed extremely friendly and professional service. My sight is greatly improved and to date I have not suffered any post op problems. I am most impressed with the professional attention I received from all members of the staff.
Visited November 2024
SpaMedica Norwich has not yet replied.
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Review titled Professional efficient and friendly
Rated 5 stars out of 5
by Richard Fettes - Posted on 07 November 2024
Having recently had cataract surgery on my right eye, (left to follow), I was pleased to receive the above service stated in my title. I was taken care of from start to finish.
Visited November 2024
SpaMedica Norwich has not yet replied.
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Review titled Conveyor belt
Rated 2 stars out of 5
by Kate - Posted on 13 October 2024
Information states it can take 3 Hours. I was left giddy and dizzy and very shaky after a very abrupt process which took 35 minutes in total. I didn't know I could have had an oral sedative. I certainly would have taken one. It felt very distressing. The numbing didn't feel it had long enough. I needed more during the operation. Once finished, in the waiting room there were about 4 staff listening to a call which was clearly complaining about staff conditions regarding notice to attend a clinic. This echoes the abrupt and rushed approach. I was not informed about continuing to clean my eye, nor is it in the pamphlet. There were no drops of artificial tears which is mentioned in the pamphlet. I am dreading having my other eye operated on. This is not a criticism of staff, it's of process and hurriedness.
Visited October 2024
SpaMedica Norwich has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Rita Boulton - Posted on 03 November 2024
I was treated very well. I had everything explained. All the staff were very helpful. The cataract operation went well.
Visited October 2024
SpaMedica Norwich has not yet replied.
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Review titled Brilliant Experience
Rated 5 stars out of 5
by Joan Otterson - Posted on 07 November 2024
Very pleasant experience from start to finish could not fault the process from the front desk onwards staff very helpful and informative throughout the process going back to have my other eye done
Visited October 2024
SpaMedica Norwich has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2024
I had cataract surgery yesterday; I was extremely nervous. From the initial meeting with the nurse; the whole process was excellent. The nurse who held my hand was kind, empathetic, professional. The Consultant Surgeon was absolutely brilliant in his approach, his manner, his kindness to me. The whole team were absolutely great. Stand out was the nurse and the Consultant - they need to be applauded. Thank you.
Visited October 2024
SpaMedica Norwich has not yet replied.
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