SpaMedica Norwich
Discovery House, 4 Norwich Business Park, Whiting Road, Norwich, Norfolk, NR4 6DJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Well looked after
Rated 5 stars out of 5
by Richard - Posted on 12 February 2025
I had my 2nd cateract op 2 weeks ago, very pleased with the results. My vision following the 1st one is superb, 2nd one very good, not quite as sharp as first. No glasses required other than reading. Staff were really good, they all were so kind and caring. My only issue is that it took 3 months to schedule me in for 2nd op, I accept I had to wait for a consultant specialist as I was deemed slightly higher risk due to previous laser surgery, however 3 months is a long gap.
Visited January 2025
SpaMedica Norwich has not yet replied.
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Review titled Can’t wait for my second eye to be done
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2025
I arrived a little anxious. The staff were wonderful from reception to discharge. The operation was painless and very quick. I would love to have the same op-team work their magic on my other eye! I write this on day 4 and have experienced little to no irritation. Thank you Norwich ⭐️⭐️⭐️⭐️⭐️
Visited January 2025
SpaMedica Norwich has not yet replied.
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Review titled Pleasant experience
Rated 5 stars out of 5
by SUZANNE STRATFORD - Posted on 10 February 2025
Looked after very well throughout the whole experience. Everything explained very well, verbally or through literature.
Visited January 2025
SpaMedica Norwich has not yet replied.
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Review titled Eyes
Rated 5 stars out of 5
by michael george s garrod - Posted on 03 February 2025
Have had catararacts removed from both eyes recently,everyone i saw at norwich was very friendly and professional and my eyesight has greatly imoroved thanks to their care
Visited January 2025
SpaMedica Norwich has not yet replied.
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Review titled Amazing experience
Rated 5 stars out of 5
by Richard Butcher - Posted on 17 January 2025
I cannot express how grateful I am to Mr S the consultant and the entire team at Norwich Spamedica. I had no doubts that my cataract procedure would not be successful but I’m overjoyed at how well it went. On removing the protective eye cover a degree of light sensitivity for an hour or so felt normal but the immediate improvement was so apparent. Long range vision with sharp edges, short range so greatly improved I found myself reading without glasses. So amazed that it took a while to realise the double vision I’ve had for at least two years has gone. I now see clearly with my left eye ( just a fog before) and my former “good” left eye now shows the need of Spamedicas excellent attention. Looking forward to the next visit.Thank you all very much.
Visited January 2025
SpaMedica Norwich has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Stephen Chatten - Posted on 23 January 2025
My visit to SpaMedica was very relaxing and provided a brilliant service .Staff very friendly and helpful and made it a stress free experience very professional thank you
Visited January 2025
SpaMedica Norwich has not yet replied.
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Review titled First Class
Rated 5 stars out of 5
by Andrew Goram - Posted on 20 January 2025
Had my cataract procedure on 15th January 2025 at Spamedica, Norwich. From start to finish the experience was brilliant. The staff were friendly, efficient and very well organised. Everyone seemed to know exactly what was required of them and seemed very well trained in their part if the whole. Even though there were several patients going through, I never felt "processed". Everyone was very friendly and I felt as though I was treated as an individual and not just one of a group being processed together. If only all NHS was like this.
Visited January 2025
SpaMedica Norwich has not yet replied.
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Review titled Wonderful treatment
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2024
I was not sure what to expect going for operation, but it was just so easy, everything explained perfectly, team amazing, and advice when home was superb. Well done to everyone.
Visited December 2024
SpaMedica Norwich has not yet replied.
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Review titled Successful
Rated 4 stars out of 5
by Anonymous - Posted on 10 December 2024
Efficient but somewhat impersonal. Useful as the pre-checks threw up the fact I have high blood pressure. The thing I really, really disliked it that there was no direct telephone line to the Norwich Clinic.
Visited December 2024
Review titled SpaMedica Norwich
Replied on 27 January 2025
Dear, Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion. We’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us a private message with your full name, date of birth, and details of the hospital where you were treated. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management. Please email contact@spamedica.co.uk or call 0330 058 4280 and our Contact Centre will be happy to help.
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Review titled Great practice
Rated 5 stars out of 5
by Brigitte Rowland - Posted on 25 December 2024
I can't speak highly enough of the team and procedure. The team were very friendly, professional and kind. I was very impressed
Visited November 2024
SpaMedica Norwich has not yet replied.
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