SpaMedica Norwich
Discovery House, 4 Norwich Business Park, Whiting Road, Norwich, Norfolk, NR4 6DJContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Norwich.
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by R Woodison - Posted on 29 August 2024
I was incredibly nervous prior to the procedure to have my cataracts removed, however all staff that I encountered did their best to put me at ease. Everyone was friendly and professional and couldn't have done more to ensure I was comfortable. I appreciated the care taken throughout the whole procedure and would not hesitate to recommend this clinic to others.
Visited August 2024
Review titled SpaMedica Norwich
Replied on 13 September 2024
Dear R Woodison, it’s wonderful to hear that you would recommend SpaMedica to others and we really appreciate you taking the time to leave this lovely review. Kind regards, The SpaMedica Team.
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Review titled Caring Staff
Rated 5 stars out of 5
by David Brown - Posted on 08 September 2024
On returning home after my cataract surgery I was in some considerable pain. I phoned the clinic the next morning and they said I needed to go back that afternoon. I had no one to take me so they arranged a taxi for me there and back home. They found, from tests done that afternoon that my glaucoma pressure had gone very high. With more drops that they gave me this was brought under control and checked again the following day. I cannot praise the care I got highly enough.
Visited August 2024
Review titled SpaMedica Norwich
Replied on 13 September 2024
Hello David, we’re delighted to hear that you had such a positive experience at SpaMedica. We really appreciate your kind comments about our staff. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Outstanding Practice
Rated 5 stars out of 5
by Iona Forrester - Posted on 15 August 2024
Brilliant caring Professional medical team. From my being picked up by the escort taxi driver l was made to feel safe and at ease. All staff so friendly, empathetic and kind offering to hold my hand during the procedure
Visited August 2024
Review titled SpaMedica Norwich
Replied on 22 August 2024
Hello Iona, we’re delighted to hear that you had such a positive experience at SpaMedica. Wishing you all the best for the future, The SpaMedica Team
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Review titled Faultless practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 August 2024
Very efficiently run and welcoming. Staff very friendly. Pamphlet explaining the procedure was good and staff made you aware beforehand of each step.
Visited August 2024
Review titled SpaMedica Norwich
Replied on 22 August 2024
Hello, we’re delighted to hear that you had such a positive experience at SpaMedica. Wishing you all the best for the future, The SpaMedica Team
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Review titled Excellent care
Rated 5 stars out of 5
by Gillian Winship - Posted on 25 August 2024
I was so pleased with all the staff, Doctors, and nurses who were in attendance during my visits to Spamedica. I am so pleased with the results of my cataract operations. The whole team were top class, thanks ever so much.
Visited August 2024
Review titled SpaMedica Norwich
Replied on 13 September 2024
Hello Gillian, we’re delighted to hear that you had such a positive experience at SpaMedica. We really appreciate your kind comments about our staff. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Good experiance
Rated 5 stars out of 5
by Susannah Beare - Posted on 23 August 2024
Staff very pleasent and kept me well informed. It is a pity the waiting area legs were taped up. Looked very untidy.Not enough high seats. I did not expect my vision to be so poor after first surgery. Now it is much improved and I am glad it is all over and I wont have to visit again! Thank you
Visited August 2024
Review titled SpaMedica Norwich
Replied on 13 September 2024
Hello Susannah, we’re glad our team took good care of you and that your cataract surgery went well. We’re also delighted to hear that you’re enjoying your much-improved vision. We really appreciate your kind comment about our staff. Thank you for your feedback regarding the waiting room area which we will look into. Wishing you all the best for the future, The SpaMedica Team
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Review titled Excellent service
Rated 5 stars out of 5
by Ian Cross - Posted on 01 September 2024
I have now had both cataracts done at Spa Medica Whiting Road, Norwich. From my referral from Vision Express to my first appointment was less than a week and surgery followed within 2 weeks as I had a holiday. The Spa Medica team provide a professional service, from welcoming you, pre-surgery assessment, surgery and a thorough explanation of what to expect post surgery. The setting is very relaxing and spotlessly clean. It was nice to have access to free refreshments. All the staff were very friendly and attentive not only to myself but also to my wife who attended with me and was my chauffeur for the day. We would highly recommend Spa Medica
Visited August 2024
Review titled SpaMedica Norwich
Replied on 13 September 2024
Hello Ian, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled SpaMedica Norwich
Rated 5 stars out of 5
by Anonymous - Posted on 05 September 2024
Having recently had my two cataract operations at SpaMedica in Norwich, I can say that that the whole experience, from the initial consultation and tests to the actual surgeries was exemplary. The staff were very kind and reassuring, carefully explaining each part of the treatment and answering all my questions. I have no hesitation in recommending them.
Visited August 2024
Review titled SpaMedica Norwich
Replied on 13 September 2024
Hello, it’s wonderful to hear that you would recommend SpaMedica to others and we really appreciate you taking the time to leave this lovely review. Kind regards, The SpaMedica Team.
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Review titled Great Patient Experience
Rated 5 stars out of 5
by Peter Jordan - Posted on 12 July 2024
Cannot fault the service I received during my assessment and treatment for a cataract. At every stage the staff were polite and highly professional, and the standard of the treatment facility was top quality.
Visited July 2024
Review titled SpaMedica Norwich
Replied on 22 August 2024
Hello Peter, we’re delighted to hear that you had such a positive experience at SpaMedica. Wishing you all the best for the future, The SpaMedica Team
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Review titled Practice Perfect
Rated 5 stars out of 5
by dona armstrong - Posted on 31 July 2024
From reception through to nurses and theatre staff faultless informative knowledgeable and at no time feeling rushed if questions asked. Thanks to each and everyone
Visited July 2024
Review titled SpaMedica Norwich
Replied on 22 August 2024
Hello Dona, we’re delighted to hear that you had such a positive experience at SpaMedica. Wishing you all the best for the future, The SpaMedica Team
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