SpaMedica Norwich
Discovery House, 4 Norwich Business Park, Whiting Road, Norwich, Norfolk, NR4 6DJContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Norwich.
Reviews
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Review titled Brilliant Service
Rated 5 stars out of 5
by Anonymous - Posted on 08 June 2023
The staff are very attentive but still remaining professional. I felt at ease during the entire time I was there. Everything was explained to me so I knew what was happening.
Visited May 2023
Review titled SpaMedica Norwich
Replied on 26 September 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Norwich. We are very pleased to hear our team were able to put you at ease and we are very happy to hear you went into your surgeries well informed and comfortable. Kind regards, SpaMedica.
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Review titled fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2023
this practice is the most happiest that i have ever attended and i would recomend all of the people that i know to use this for all eye problems. Very good all round.
Visited May 2023
Review titled SpaMedica Norwich
Replied on 17 May 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Excellent service
Rated 5 stars out of 5
by Annie Duncan - Posted on 22 June 2023
From the moment I arrived I was treated with courtesy from receptionist through to nurses and doctors. I couldn’t have asked for better care.
Visited May 2023
Review titled SpaMedica Norwich
Replied on 21 August 2023
Hi Annie, thank you for your 5-star review of SpaMedica Norwich. We’re very happy you found our staff so kind and helpful. Kind regards, the SpaMedica Team
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Review titled Great practice
Rated 5 stars out of 5
by Jean Woods - Posted on 03 July 2023
Once I was at Spamedica, for my first cataract surgery, staff were so considerate, kind and caring that there was no need to feel anxious. Each step was carried out by staff who were so knowledgeable about putting patients at ease. I would 100 per cent recommend Spanedica
Visited May 2023
Review titled SpaMedica Norwich
Replied on 21 August 2023
Hi Jean, thank you for your 5-star review of SpaMedica Norwich. It’s lovely to hear that our team took such great care of you. Kind regards, the SpaMedica Team
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Review titled Wonderful!
Rated 5 stars out of 5
by Ian Macmillan - Posted on 17 May 2023
I only had my operation two days ago and although I am now sixty six years old and have worn presciption len's since the age of five I have never considered myself either disabled or even disadvantage. However I simply cannot belive the change to my eyesight, bearing in mind I have only had one eye operated on, that the procedure has made. I feel cheated for what I have missed in the life I have had up to now as I have never been able to see as well as I can today. I have to admit to more than a little trepidation prior to the procedure but was easurred by the people (patiants)i spok to in the waiting area what were there for there second procedure. The all said it doesn't hurt, and I thought, how can someone cut your eye ball and it does't hurt? Please beleave me but it doesn't!!!! I cannot fault either the site or the people there and cannot wait to have the other eye done. My only hope is that I get exactly the same people to do the second procedure that I had for the first one. Please except my sincere thanks, and believe me nothing has change my life in such a way as you have. Yours Ian Macmillan.
Visited May 2023
Review titled SpaMedica Norwich
Replied on 18 May 2023
Hello, thank you for your 5-star review. Feedback like this really brightens our day and means so much to our teams. We're thrilled to hear that you are enjoying your improved vision. Comments like these will also help to reassure others who are nervous for surgery. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Excellent
Rated 5 stars out of 5
by Mrs J Saunt-Parker - Posted on 19 May 2023
Friendly, kind, understanding, all round excellence. I like many, was very nervous at the thought of my cataract surgery, there was no need, all the staff from reception to surgeon were excellent. I would recommend SpaMedica to all.
Visited May 2023
Review titled SpaMedica Norwich
Replied on 23 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're very happy to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best, from the staff at SpaMedica.
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Review titled Brilliant
Rated 5 stars out of 5
by Anonymous - Posted on 18 May 2023
Professional from start to finish - from 1st appointment to final aftercare! During the waiting time for the drugs to take effect , someone was checking how I was ? did I need anything . Each section checked my name and which eye was being treated … I felt cared for and at ease - well done all
Visited April 2023
Review titled SpaMedica Norwich
Replied on 19 May 2023
Hello, thank you for your 5-stsar review. We're so pleased to hear that you had such a brilliant experience with us and that our staff took good care of you. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Excellent Staff
Rated 5 stars out of 5
by Terence Hillman - Posted on 19 May 2023
The staff could not have been more courteous and caring and had time to answer any of my concerns. All actions were explained thoroughly at every stage. The staff were excellent; very professional and keen to put me at ease., never rushed. I felt I was in good hands. Aftercare was explained clearly, calmly and in detail. The result of the op' is excellent also.
Visited April 2023
Review titled SpaMedica Norwich
Replied on 23 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that our staff were able to put you at ease. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Great experience
Rated 5 stars out of 5
by David Levey - Posted on 20 April 2023
From the initial examination to to the completion of the operation, I have been treated with extreme curtesy and understanding. All my questions answered, so that I was completely at ease. The advice on after care was first rate.
Visited April 2023
Review titled SpaMedica Norwich
Replied on 24 April 2023
Hello, thank you very much for you 5-star review of SpaMedica. We're so pleased to hear that you had such an excellent experience with us and that our staff were able to put you at ease. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Great practice
Rated 5 stars out of 5
by Sue Ash - Posted on 17 April 2023
The staff were kind friendly and efficient, also enquiry about my high blood pressure by telephone, a day after my surgery, was much appreciated. Second cataract operation more comfortable than the first.
Visited April 2023
Review titled SpaMedica Norwich
Replied on 19 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a great experience with us and that our staff were friendly and helpful. Wishing you all the best for the future, from the SpaMedica team.
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