SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very caring
Rated 5 stars out of 5
by Deryck Riggs - Posted on 14 May 2024
All staff were very kind and understanding from the porter at reception right through to the surgeon who carried out the procedure. Everything was fully explained and I was totally at ease. The result is amazing and I look forward to my other eye cataract being removed without trepidation.
Visited May 2024
SpaMedica Poole has not yet replied.
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Review titled All staff brilliant
Rated 5 stars out of 5
by Jacky - Posted on 31 May 2024
Very welcoming staff. All very attentive and everything was explained very clearly at every move. Plenty of tea and coffee and biscuits available. All areas of the hospital were absolutely spotless
Visited May 2024
SpaMedica Poole has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 25 May 2024
Impressed with the promptness of appointments. On the day, the care from reception through to operating theatre and after care was brilliant. Would thoroughly recommend SpaMedica Poole to friends and family,
Visited May 2024
SpaMedica Poole has not yet replied.
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Review titled Five star
Rated 5 stars out of 5
by Lorraine Sage - Posted on 27 May 2024
My treatment at Spamedica Poole was second to none, every member of staff was so welcoming and professional, from the minute I walked in the door to when I left was so calming and relaxing, really felt at ease, a credit to the department.
Visited May 2024
SpaMedica Poole has not yet replied.
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Review titled Professional Clinic
Rated 5 stars out of 5
by Sean McLean - Posted on 04 June 2024
Just had my second cataract surgery and all I can say is fantastic care. Would recommend the clinic to anyone.
Visited May 2024
SpaMedica Poole has not yet replied.
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Review titled Amazing Practice and People
Rated 5 stars out of 5
by Cherrill Howlett - Posted on 20 May 2024
Very friendly staff, everyone so kind and such an efficient environment made me feel so relaxed and confident. Plenty of opportunities to ask questions at all stages, never rushed, very caring. I have to go back to have the cataract in my other eye and have no qualms about going. Huge thanks to everyone there
Visited May 2024
SpaMedica Poole has not yet replied.
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Review titled Professional service
Rated 5 stars out of 5
by Denise - Posted on 12 June 2024
Everything from start to finish was of the highest standard. Nothing was left uncovered, everything very professional. All the staff were attentive, polite and kind and the experience made me feel completely confident throughout. The surgeon was excellent and he talked me through the whole procedure. Thank you SpaMedica.
Visited May 2024
Review titled SpaMedica Poole
Replied on 14 November 2024
Hello Denise, we’re delighted to hear that you had such a positive experience at SpaMedica. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Very efficient and welcoming
Rated 5 stars out of 5
by Gill Reeves - Posted on 14 May 2024
Pre and post operative staff did all they could to help me feel less anxious. Once dilating capsule in situ,waiting for eye to dilate,in a small partitioned area,is an anxious time. No phone or book to pass the time,as everything put away in locker! Theatre staff need to be more communicative. Both eyes completely covered,so no reassuring face can be seen. Maybe a hold of a hand or a pat on the arm plus some reassuring words,would be appreciated!! Otherwise,everything good!!!!
Visited May 2024
SpaMedica Poole has not yet replied.
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Review titled excellent experience
Rated 5 stars out of 5
by chris measures - Posted on 01 June 2024
I attended on 31/5 for a review of my operation on my right eye having previously had the operation on my left eye. From start to finish I have nothing but praise for the way in which I was treated by nursing staff, ancillary optical staff and surgeons. Everyone was kind and friendly including the porters. I have to say that before the first eye was operated on I was quite nervous , but I was put at ease immediately. The follow up examinations were thorough and problem free. My wife had cataracts removed 3 years ago and this facility was not available then so we paid privately for the operations, but the after care was non existent compared with SpaMedica. Well done everyone.
Visited May 2024
SpaMedica Poole has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by John - Posted on 30 May 2024
This was my second visit for a procedure at Spamedica and again I was impressed by the friendliness and professionalism of all the staff. In particular I was so impressed with my surgeon and I would especially like to thank him for encouraging me not to struggle during the procedure. Absolutely wonderful!
Visited May 2024
SpaMedica Poole has not yet replied.
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