SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great place
Rated 5 stars out of 5
by Kathleen Taylor - Posted on 04 January 2025
I was extremely nervous to have my cataract operation, but everyone was so kind and reassuring, and the procedure was explained fully. To have such a wonderful outcome of being able to see in such detail again is wonderful , the brightness and colours are amazing . Thank you to a wonderful team at spamedica for making my future bright .
Visited January 2025
SpaMedica Poole has not yet replied.
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Review titled Excellent Clinic
Rated 5 stars out of 5
by Terence Smith - Posted on 20 February 2025
Excellent service ,from being picked up from my house by minibus with a very friendly, helpful driver, friendly staff at the clinic with lovely nurses putting you at ease and then meeting the consultants who explained the procedure he will undertake and excellent after care. A good experience
Visited January 2025
SpaMedica Poole has not yet replied.
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Review titled Amazing practice
Rated 5 stars out of 5
by Leonie Warner-Davies - Posted on 07 January 2025
From the minute I was greeted by the porter at the door, I was blown away by the welcome and hospitality. All the staff whatever their role, were extremely helpful, friendly and professional, and made me feel very comfortable. I was most surprised when, waiting for a technician to come and fix a machine, plates of sandwiches and snacks were provided. Nothing was too much trouble. The nurses and surgeon were fantastic in supporting me when I was a bit anxious, reassuring me and encouraging me every step of the way. I cannot thank everyone enough for making the experience a calm and care filled one.
Visited January 2025
SpaMedica Poole has not yet replied.
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Review titled Superb Experience
Rated 5 stars out of 5
by Anthony DuPuy - Posted on 26 January 2025
From having been referred to SpaMedica to the completion of the eye surgery everything went very smoothly. The assessment appointment was very thorough and at each stage of the various tests I was informed as to what was going to happen and everyone was very friendly and efficient. The doctor explained what would happen when I had the operation and I left feeling confident in the procedure. The day of the surgery I was advised that the whole appointment would take between 2 and 3 hours. Everything went smoothly and the operation and aftercare were excellent. I found the booklets before the assessment and after surgery very helpful so that the recovery with eye drops and ointment could be carried out effectively. I have no hesitation in recommending SpaMedica should I be able to help someone else. I had been recommended to SpaMedica by two golfing friends who had been treated by them for cataract surgery.
Visited January 2025
SpaMedica Poole has not yet replied.
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Review titled Wonderful Practice
Rated 5 stars out of 5
by Jennifer Watkins - Posted on 19 February 2025
My personal experience of this centre is that there is an energy about the place. The staff attending me were ultra efficient, helpful, and professional. My procedure took place at the scheduled time. I was at all times kept updated of any necessary information and progress as I was guided through the different stages of my cataract procedure. It may be an old fashioned saying but in my opinion the whole system worked like a well oiled machine. All the staff were friendly and helpful. The aftercare procedure was very carefully and fully explained to me. If a 5 star rating is considered the top then in my opinion they deserve 10 stars . I consider it is a brilliant clinic.
Visited January 2025
SpaMedica Poole has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by David cook - Posted on 12 January 2025
From the initial referral to having my sight restored the efficiency and care shone through at Spa Medica. Very quick appointments and all the staff were excellent.Thankyou
Visited January 2025
SpaMedica Poole has not yet replied.
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Review titled Friendly service and very professional
Rated 5 stars out of 5
by Sharon Hendry - Posted on 20 January 2025
Great service both times I had surgery on my eyes, the staff are friendly but very professional, I was very unsure when having my first eye done, but shouldn’t have worried, both eyes went well.
Visited January 2025
SpaMedica Poole has not yet replied.
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Review titled Excellent Patient Care
Rated 5 stars out of 5
by Anonymous - Posted on 20 January 2025
The staff were all very kind and patient. My appointments were very soon after the optician referred me. The surgeon carefully explained every step of the procedure and was very kind.
Visited January 2025
SpaMedica Poole has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2025
the process was straight forward from the moment of arrival friendly staff quick and efficient operation would certainly recommend
Visited January 2025
SpaMedica Poole has not yet replied.
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Review titled Exemplary experience
Rated 5 stars out of 5
by Jackie - Posted on 13 February 2025
From the moment I walked in the door I was made to feel welcome even though I was quite nervous. The building is immaculately clean, the reception staff are very reassuring. Each part of the journey I was treated with respect and the nursing team were all very caring. The theatre nurse and the surgeon explained the procedure thoroughly and put me at ease. It was over quite quickly and the end result is absolutely amazing! I can't wait to get the other eye done. A big thank you to all.
Visited January 2025
SpaMedica Poole has not yet replied.
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