SpaMedica Romford
Ground Floor, 210 South Street, Romford, Essex, RM1 1TRContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Romford .
Reviews
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Review titled Poor service
Rated 2 stars out of 5
by R Ali - Posted on 03 November 2023
My appointment was at 12.50 I didn't get seen til 4 in the afternoon. The operation for the eye was overrun not just for me but all morning appointment was given option to reschedule but was all ready waiting 2 hours . The care was very rushed felt like they just wanted us out towards the end because they were running so late not like the NHS hospital where they took thier time made sure I was collected by someone very disappointed
Visited March 2023
Review titled SpaMedica Romford
Replied on 17 May 2024
Dear patient, thank you so much for your review of SpaMedica. We are sorry to hear you have experienced some delays in your experience at our clinic, we always try to notify our patients in advance if there are any issues with their appointment and we’re sorry we were unable to let you know beforehand on this occasion, we will be taking this feedback on board and we wish you all the best for the future, SpaMedica.
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Review titled Thorough and Efficient
Rated 5 stars out of 5
by George Jack - Posted on 24 April 2023
Very impressed with the practice in assessing and providing cataract treatment for one of my eyes. A comprehensive set of pre-op tests was followed very quickly by the operation itself. This has made a huge difference to me for which I am very grateful. My other eye will hopefully be treated in due course. Thanks to everyone involved.
Visited March 2023
Review titled SpaMedica Romford
Replied on 25 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a positive experience with us and that you are enjoying your improved vision. Wishing you all the best, from the SpaMedica team.
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Review titled Fantastic service
Rated 5 stars out of 5
by Larraine Odell - Posted on 24 March 2023
If I could give more stars I would! I have had cataract ops done here on both eyes, one in January & the other in March. On both occasions I was looked after extremely well by all the staff and was made to feel so relaxed that the ops were a walk in the park. 2 days on from the last op, my vision is great and I am able to drive again. Thank you to all at SM Romford.
Visited March 2023
Review titled SpaMedica Romford
Replied on 24 March 2023
Hi Larraine, thank you very much for your 5-star review of SpaMedica . We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Amazing Treatment
Rated 5 stars out of 5
by Jasjit Johal - Posted on 25 March 2023
From reception the gentleman who checked one in he made you at ease.The various staff who saw you as you was processed through the centre were wonderful.Eventually waiting outside theatre for the surgery.Very grateful for the treatment and skill provided by the surgeon and his team and great improvement in my sight.Thank you all at spa medica
Visited March 2023
Review titled SpaMedica Romford
Replied on 27 March 2023
Hi Jasjit, thank you very much for your 5-star review of SpaMedica. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Cataracts
Rated 5 stars out of 5
by Anonymous - Posted on 23 March 2023
just had my right done and as my left eye excellent service both times. All staff very friendly and obliging superb experience thank you.
Visited March 2023
Review titled SpaMedica Romford
Replied on 27 March 2023
Hi there, thank you for your 5-star review of SpaMedica. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Great treatment
Rated 5 stars out of 5
by Ron Gray - Posted on 16 March 2023
Everything about this facility is first class. From reception through testing, treatment and after care they are a fine example.
Visited March 2023
Review titled SpaMedica Romford
Replied on 27 March 2023
Hi Ron, thank you very much for your 5-star review of SpaMedica. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Great practice
Rated 5 stars out of 5
by Catherine - Posted on 12 February 2023
I recently had my 2nd eye procedure at Romford and received excellent care from the reception staff, cleaners and the outstanding theatre staff. The nurse seeing that I was nervous held my hand throughout the whole procedure which was so comforting.. special thanks to her. Would definitely recommend Spamedica at Romford.
Visited February 2023
Review titled SpaMedica Romford
Replied on 13 February 2023
Hi Catherine, thank you for your 5-star review of SpaMedica Romford. It’s great to hear that you would recommend us – this is indeed one of our biggest compliments. We wish you all the best for the future. Kind regards, the SpaMedica Team
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 24 February 2023
Marvellous, just marvellous, I had a cataract removed from one eye and had laser surgery on the other eye to remove a pco left from a previous cataract operation, not performed by SpaMedica Romford I hasten to add. At every appointment I have been met with politeness and efficiency, which seems to be across the whole board of staff members. I have been informed of all the procedures that were taking place as and when they happened and given leaflets to take home too, the staff are happy to answer any questions if you need clarification. I cannot praise SpaMedica high enough and would not hesitate to recommend them. I now have excellent vision in both eyes which has not been the case for several years, thank you everyone at SpaMedica Romford.
Visited February 2023
Review titled SpaMedica Romford
Replied on 27 February 2023
Hi there, thank you very much for your 5-star review of SpaMedica Romford. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Great service
Rated 5 stars out of 5
by Robinson - Posted on 01 March 2023
My operation went so well and very smoothly. Staff were patient with me, verh helpful and very kind, Great service over all.
Visited February 2023
Review titled SpaMedica Romford
Replied on 02 March 2023
Hi Robinson, thank you for your 5-star review of SpaMedica Romford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2023
Extremely professional and welcoming from start to finish , always made to feel comfortable and reassured. I would definitely recommend and give the thumbs up to this practice.
Visited February 2023
Review titled SpaMedica Romford
Replied on 17 February 2023
Hi there, thank you very much for your 5-star review of SpaMedica Romford. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
Information supplied by Spamedica