SpaMedica Romford
Ground Floor, 210 South Street, Romford, Essex, RM1 1TRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Ronald Hayday - Posted on 02 January 2023
From entry to exit professionalism ruled. Staff were caring and informative. I was apprehensive about this procedure being a first but came away feeling all was well.
Visited December 2022
Review titled SpaMedica Romford
Replied on 03 January 2023
Hi Ronald, thank you for your 5-star review of SpaMedica Romford It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Wonderful
Rated 5 stars out of 5
by Catherine - Posted on 22 December 2022
Had my first eye “done” at Romford very recently. My whole experience was 100% positive from initial appointment to the actual procedure itself. I’m very hopeful that it won’t be too long until I get the call back for my other eye.
Visited December 2022
Review titled SpaMedica Romford
Replied on 03 January 2023
Hi Catherine, thank you for your 5-star review of SpaMedica Romford. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled Great service
Rated 5 stars out of 5
by Patricia Vale - Posted on 22 December 2022
All staff from admin to nurses to ophthalmology Doctor excellent, so nice extremely helpful, only negative is need more car spaces.
Visited December 2022
Review titled SpaMedica Romford
Replied on 03 January 2023
Hi Patricia, thank you for your 5-star review of SpaMedica Romford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Great practice 5 star service
Rated 5 stars out of 5
by Anonymous - Posted on 18 December 2022
From start to finish I was treated as a personal customer with helpful staff the coffee which I had was excellent, the waiting time was very short and the surgeon was great. I was explained from a-z as to what was going to happen. It would have been nice to be given the 6 lottery numbers at the end.
Visited November 2022
Review titled SpaMedica Romford
Replied on 20 December 2022
Hi there, thank you for your 5-star review of SpaMedica Romford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2022
From reception through to surgery I received a friendly, informative, efficent, professional service from all members of staff. I would recommend this centre.
Visited November 2022
Review titled SpaMedica Romford
Replied on 18 November 2022
Hi there, thank you very much for your 5-star review of SpaMedica Romford. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Excellent service
Rated 5 stars out of 5
by Anthonia - Posted on 16 January 2023
Had catarract surgery done here. From the front door to theatre was a good experience. They know ehat they are doing and communicated each step and procedure to me. The actual surgery was less than 20mins, even though you are told you need at least 3 hrs stay. All that I required for the post op period was given. Contacted them during post op and the response was prompt after the reception took down my concern. It was a good experience. I will request to be referred here for the second eye
Visited November 2022
Review titled SpaMedica Romford
Replied on 13 February 2023
Hi Anthonia, thank you for your 5-star review of SpaMedica Romford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled So caring and supportive
Rated 5 stars out of 5
by Linda George - Posted on 29 December 2022
Never being able to wear contact lenses because I’m nervous if anything near my eyes, I was anxious at having a cataract op. I needn’t have worried as all the staff were friendly, supportive and put me completely at ease, with a caring nurse holding my hand during what turned out to be a very quick, virtually painless and professional procedure. I have no hesitation in recommending SpaMedica in Romford and now eager to have the cataract in my other eye corrected. Thank you so much for being so caring and supportive.
Visited November 2022
Review titled SpaMedica Romford
Replied on 03 January 2023
Hi Linda, thank you for your 5-star review of SpaMedica Romford. It’s great to hear that you would recommend us – this is indeed one of our biggest compliments. We wish you all the best for the future. Kind regards, the SpaMedica Team
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Review titled Superb practice
Rated 5 stars out of 5
by Richard Hepworth - Posted on 09 December 2022
The whole sequence of events, from pre-op assessment to the operation and post-op assessment went very smoothly. All staff were very friendly, courteous and reassuring. I will not be concerned in anyway about my second eye being corrected.
Visited November 2022
Review titled SpaMedica Romford
Replied on 12 December 2022
Hi Richard, thank you for your 5-star review of SpaMedica Romford. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled Highly recommended
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2022
The whole experience was pleasant for a nervous patient such as myself but there were a few annoyances: 1} personal information repetition, which means I completed the forms before I attended the clinic but then I was asked these questions verbally again which I felt wasted precious time. I am happy that the staff made me feel extremely comfortable and were there to put you at ease... this helped tremendously.
Visited November 2022
Review titled SpaMedica Romford
Replied on 01 December 2022
Hi there, thank you for your 5-star review of SpaMedica. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Fantastic Clinic
Rated 5 stars out of 5
by Kathy Watmough - Posted on 22 November 2022
Excellent service. No hanging about. From arriving and gentleman greeting and explaining about car parking to lovely staff on Reception. All clinical staff very friendly. Laser treatment - Gentleman explained treatment all done in minutes. Look forward to second eye being done in January.
Visited November 2022
Review titled SpaMedica Romford
Replied on 25 November 2022
Hi Kathy, thank you for your 5-star review of SpaMedica Romford. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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