SpaMedica Sheffield
Unit 6, Smithywood Drive, Sheffield, S35 1QNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled First class service
Rated 5 stars out of 5
by Diana Elliott - Posted on 14 September 2023
I’ve had 2 cataract removal procedures here & everything is first class. The building is clean & airy, the staff are very friendly & helpful. They put you at ease right the way through. Highly recommended for your procedures
Visited September 2023
Review titled SpaMedica Sheffield
Replied on 26 September 2023
Hello Diana, thank you very much for your 5-star review of SpaMedica Sheffield. We’re so happy you found our staff so friendly and helpful and we’re so pleased that you’d recommend us to others! Kind regards, SpaMedica.
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Review titled Brilliant
Rated 5 stars out of 5
by David Cooper - Posted on 24 September 2023
I had my cataract surgery a week ago and my vision is brilliant. Thanks to everyone for the treatment I received, your kindness and skills have to be commended.
Visited September 2023
Review titled SpaMedica Sheffield
Replied on 26 September 2023
Hi David, thank you very much for your 5-star review of SpaMedica. It’s lovely to hear you had a positive experience with us and we hope you’re enjoying your improved vision. Best wishes, SpaMedica.
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Review titled Follow up
Rated 5 stars out of 5
by Anonymous - Posted on 25 August 2023
My first 2 visits to the clinic were exemplary, all staff helpful & considerate. I was referred back by my optician for review as there is a collection of fluid in the eye. All staff except the optometrist were pleasant. He was abrupt and dismissive and gave the impression that I was wasting his time. I didn’t ask to be referred back, it was my optician who had concerns. I am loath to return for my next follow up appointment.
Visited August 2023
Review titled SpaMedica Sheffield
Replied on 15 March 2024
Dear patient, thank you very much for your review of SpaMedica Sheffield. We are sorry to hear you have experienced a negative experience with our service, patient care, safety and satisfaction mean a lot to us at SpaMedica and so we apologise that you feel this way about a member of our staff we really appreciate your feedback. Wishing you all the best, the SpaMedica team.
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Review titled Impressive service
Rated 5 stars out of 5
by Anonymous - Posted on 25 August 2023
Extremely happy with results and treatment. Staff were first class warm welcoming and extremely friendly. Would highly recommend to anyone the excellent service I experienced.
Visited August 2023
Review titled SpaMedica Sheffield
Replied on 15 March 2024
Dear patient, thank you very much for your review of SpaMedica Sheffield. We're delighted that you've had a pleasant experience with us and that you are happy with the results of your surgery. It's great that you would recommend us to others. Kind regards, SpaMedica.
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Review titled Super efficient
Rated 5 stars out of 5
by Jacky Stride - Posted on 04 August 2023
My experience of having two cataract operations here was one of efficiency, speed and care. Both appointments came very quickly. The staff took me through the process explaining what was going to happen at each stage. The only place where I didn't fully know what was happening was in the operating theatre and it might have been nice to know what was happening during the operation. I'm sure not everyone wants to know but it would have pleased me.
Visited August 2023
Review titled SpaMedica Sheffield
Replied on 13 September 2023
Hi Jacky, thank you so much for your 5-star review of SpaMedica Sheffield. It’s lovely to hear you had a positive experience with us. Kind regards, SpaMedica.
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Review titled Excellent service
Rated 5 stars out of 5
by Ann Denise Mangham - Posted on 23 August 2023
Everything was so well organised, clinic itself was spotlessly clean from entering the building to leaving everyone gave you their best attention. Highly recommended
Visited August 2023
Review titled SpaMedica Sheffield
Replied on 15 March 2024
Hi Ann, thank you very much for your 5-star review of SpaMedica Sheffield. We're so pleased to hear that you would recommend our service to others. Wishing you all the best for the future, the SpaMedica team.
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Review titled Excellent hospital
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2023
The service is very efficient and the nurses and drs and surgeons are very kind, helpful and sympathetic. Altogether a lovely, clean and efficient hospital.
Visited August 2023
Review titled SpaMedica Sheffield
Replied on 22 August 2023
Dear patient, thank you for your 5-star review of SpaMedica Sheffield. We’re very happy you found our staff so kind and helpful. Kind regards, the SpaMedica Team
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Review titled Very busy place
Rated 3 stars out of 5
by Anonymous - Posted on 25 August 2023
Sadly I did not have a good experience. Staff were very kind but extremely busy. Had to wait a very long time for surgery and return the next day due to a problem. Waited all day to be treated and was last patient. Surgeon was irritable and I felt he dealt roughly with an already painful eye.
Visited August 2023
Review titled SpaMedica Sheffield
Replied on 15 March 2024
Dear patient, thank you very much for your review of SpaMedica Sheffield. We are sorry to hear you have had a negative experience with our service, we always aim to provide a 5-star service to all our patients and so we apologise that our service has fallen short of your expectations in your time with us. Warm regards, the SpaMedica team.
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Review titled Excellent all round care
Rated 5 stars out of 5
by Janet Musson - Posted on 13 August 2023
From start to finish my experience with Spa Medica has been excellent. From the friendly receptionists who check you in , the nurses who prepare you for surgery the surgeon and the aftercare nurse everyone makes you feel as relaxed as possible . The operation itself was as stress free as it could have been with no pain or discomfort. The aftercare nurse explained how to use the eye drops and gave me a bag containing all the medication and information I needed. I expected some discomfort after the anaesthetic wore off but a paracetamol sorted that very quickly. The day after the operation was amazing, no pain, no blurred vision or grittiness just clear perfect vision. Amazing. I can’t thank you enough!
Visited August 2023
Review titled SpaMedica Sheffield
Replied on 22 August 2023
Hi Janet, thank you for your 5-star review of SpaMedica Sheffield. Comments like yours really means so much to our teams we are very pleased to hear our staff were able to put you at ease. We hope you’re enjoying your improved vision. Kind regards, the SpaMedica Team
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Review titled Great treatment
Rated 5 stars out of 5
by Chris H - Posted on 14 September 2023
Very impressed with the professionalism of all staff, comfy relaxing environment (including free tea/coffee and biscuits) and appointment timescales. Would highly recommend as a treatment centre.
Visited August 2023
Review titled SpaMedica Sheffield
Replied on 15 March 2024
Thank you so much for your 5-star review of SpaMedica Sheffield Chris. It is excellent to hear that you would recommend our service to others. Wishing you all the best for the future, the SpaMedica team.
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