SpaMedica Southampton
Stoneham Place, Stoneham Lane, Southampton, Hampshire, SO50 9NWContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Southampton .
Reviews
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Review titled Brilliant Facility
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2024
Review reference number: 1732864 From arrival for the assessment to completion of procedure, I was made to feel relaxed and important to everyone. Every detail explained. The facility was immaculate. Most importantly I was made welcome abd relaxed with all detail of procedure explained
Visited December 2023
Review titled SpaMedica Southampton
Replied on 14 June 2024
Dear patient, thank you very much for your review of SpaMedica. It is wonderful to hear that our team were able to make you feel relaxed for your surgery, we're happy that you felt welcomed into our clinic. Best wishes SpaMedica.
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Review titled Excellent Service
Rated 5 stars out of 5
by Robert Rymill - Posted on 08 January 2024
Had my initial review on 20 th and then operation on the 22nd and this went very well and therefore I would strongly recommend them for this service
Visited December 2023
Review titled SpaMedica Southampton
Replied on 14 June 2024
Hello Robert, thank you very much for your review of SpaMedica. It is great to hear that you would recommend us to others. Best wishes SpaMedica.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 09 November 2023
From arrival to exit, the staff couldn’t have been more helpful. Would definitely recommend SpaMedica to others, and in fact have already done so!
Visited November 2023
Review titled SpaMedica Southampton
Replied on 14 June 2024
Dear patient, thank you so much for your review of SpaMedica. We are delighted to hear that you found our staff so helpful, it's great that you would recommend our service to others. Best wishes SpaMedica.
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Review titled Excellent Service
Rated 5 stars out of 5
by Graham Philp - Posted on 08 December 2023
The service I received was outstanding.I was extremely impressed with the way I was treated from the moment I entered the hospital. The staff were extremely polite and thoroughly professional. I was very pleased with my final results.
Visited November 2023
Review titled SpaMedica Southampton
Replied on 23 May 2024
Hello Graham, thank you so much for your review of SpaMedica. It's excellent to hear that you found our staff so polite and professional. Kind regards, SpaMedica.
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Review titled Great service
Rated 5 stars out of 5
by ELISE A'COURT - Posted on 19 November 2023
I was having cataract surgery. The only thing I didn't like was the wait before I went into surgery (was about an hour & a half) otherwise I was very well treated, everything was explained at each stage, & the nurses were very good.
Visited November 2023
Review titled SpaMedica Southampton
Replied on 14 June 2024
Hello Elise, thank you very much for your review of SpaMedica. It is excellent to hear that your experience with us has been such a positive one. Best wishes SpaMedica.
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Review titled Great experience
Rated 5 stars out of 5
by Jeremy - Posted on 24 December 2023
I would highly recommend SpaMedica Southampton for cataract surgery. I had a great experience, and felt well cared for and relaxed throughout. The facility is easy to reach from the motorway, with easy parking, and is modern and beautifully clean. Staff are attentive and friendly, and explain everything very clearly, which reduced my anxiety. As a bonus, free hot drinks and biscuits were provided. The visit involved extended periods sitting in waiting areas while eyes are dilating, and before the theatre slot, but the total time ended up just under 3 hours, which was what I had been told to expect. The operation was quick and painless, and I am very pleased with my improved vision, and how quickly my eyes have healed. Phone support has also exceeded my expectations throughout, both when scheduling appointments, and when following up with questions. They always call back quickly and give very clear and reassuring answers.
Visited November 2023
Review titled SpaMedica Southampton
Replied on 14 June 2024
Hello Jeremy, thank you very much for your review of SpaMedica. It is excellent that you would recommend us to others. We are delighted to hear that you've had such an amazing experience with us. Best wishes SpaMedica.
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Review titled First class practice
Rated 5 stars out of 5
by Glynis - Posted on 20 November 2023
I was very apprehensive on surgery day. All members of staff were reassuring, kind and gave me confidence. The whole experience could not be faulted. I was well looked after. Plenty of drinks and biscuits whilst I waited for the pre op drops to do their work. The patients room was comfortable with plenty of magazines, staff popping in offering drinks, and other patients to chat to. The surgeon was kind and friendly, he reassured me all would be well and I had total confidence in him. He asked me throughout the op, (which was very quick!) if I was ok. He did a superb job, it was painless and the following morning wow, the colours out of the eye that he worked on, amazing. I am so glad my optician referred me to Spa Medica Southampton.
Visited November 2023
Review titled SpaMedica Southampton
Replied on 14 June 2024
Hello Glynis, thank you very much for your review of SpaMedica. It is great to hear that you found our staff so reassuring and kind. Best wishes SpaMedica.
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Review titled What a great experience
Rated 5 stars out of 5
by Ron Keeler - Posted on 14 November 2023
Within a couple of days of being referred, SpaMedica phoned to fix up my pre-op assessment. I attended in a couple of weeks. My overall impression was that SpaMedica is a private facility, used by the NHS. My experiences in both the pre-op and the operation day (for cataract) were that this is an easy place to be. Free coffee and biscuits when you want them. Nice staff. Clean. Efficient. OK, there was an extended wait with a few others as we sat awaiting tests on 'the day', but understandable. They did stick to their guideline of us being at the centre for 3 hours, (it was just that we were very early). Just a little more info. on what was going on would help there. There were a few simple tests, eye-drops applied, and a wait for them to take effect. A short chat with the surgeon, then into the theatre to lie on a table with back support (in my case). You just stare at the light and as promised, feel slight pressure at various times. Nothing distressing. No pain. Then after 10-15 minutes you go to receive a post-op bag of drops, etc, and you're away, clad in a transparent eye-mask for overnight protection. Amazing. I can't think of a simpler procedure, in a pretty pleasant surround, with helpful staff. My post-op assessment has been arranged for 6 weeks, but I was driving after 2-3 days, in day and night conditions. So I'm very pleased to leave a positive review, and send my thanks to all the staff that I saw on the two occasions.
Visited November 2023
SpaMedica Southampton has not yet replied.
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Review titled Perfect
Rated 5 stars out of 5
by Carl - Posted on 01 December 2023
I was very worried about having a cataract operation but, considering what was involved, the experience at SpaMedica Southampton could not have been any better. The clinical staff in particular were professional, very reassuring and the result is simply amazing! Thank you to all involved.
Visited November 2023
Review titled SpaMedica Southampton
Replied on 23 May 2024
Hello Carl, thank you so much for your review of SpaMedica. It's excellent to hear that you found our service so professional and reassuring. Warm regards, the SpaMedica team.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Brian t Manuel - Posted on 02 December 2023
Excellent procedure. Extremely efficient and professional from reception to nurses and surgeon. Could not fault anything regarding the service and attention received. Would recommend to family and friends. Now waiting to have 2nd eye done.
Visited November 2023
Review titled SpaMedica Southampton
Replied on 23 May 2024
Hello Brian, thank you very much for your review of SpaMedica. It is great to hear that you found our service so efficient and professional. It is wonderful to hear that you would recommend us to others. Best wishes, SpaMedica.
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