SpaMedica Stockton-On-Tees
Birch House, 1st Floor, 2 Three Acres, Thornaby, Stockton-On-Tees, TS17 6AJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Rita whitfield - Posted on 18 April 2024
Excellent service everyone from entering the building to leaving were very helpful kind and most of all very reassuring I was put at ease straight away thank you so much
Visited April 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled First class service with a first class outcome
Rated 5 stars out of 5
by John Crow - Posted on 22 March 2024
I more or less knew what to expect at the preop examination, because I had laser treatment many years ago. Everything went perfectly smoothly. On the day of the actual surgery, I was shown into a waiting room from which I was transferred to a room with a medical nurse who administered some eyedrops and a tiny pellet under my lower eyelid. From there it was into the surgery itself where I lay on a bed with a headrest. The surgeon explained exactly what he was going to do and proceeded with the surgery. An extremely bright light was shone into my eye and 5 minutes later, I was told that the surgery was complete. An transparent eyepatch was placed over my eye and I was told not to remove it until the following morning. I was then taken to the discharge nurse who provided me with a discharge package, consisting of an information booklet, eyedrops to be used four times a day for 2 weeks and a gauze patch, which I was to soak in warm water and clean any discharge from my eye which may have accumulated overnight. I was also told to make an appointment with my optician in 4 weeks time, but I think I will be wasting his or her time. Overall, a hassle free experience from the time I walked into the front door, until the time I walked back out of it. My compliments to every member of staff from the receptionist to the surgeon. 5 stars all round.
Visited March 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Wonderful performance.
Rated 5 stars out of 5
by Alan Moffat - Posted on 17 March 2024
This visit was beyond criticism. For a start, all communications were handled with friendly efficiency in very well designed, clean surroundings; the staff were relaxed and as far as I am concerned everything went as well as expected and the result was a very happy patient. Many thanks to everyone concerned.
Visited March 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Professional service
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2024
A very professional service offered by all at the practice. Made to feel very welcome and was very well informed throughout the pre op meeting and the actual day of the operation. The only negative was that the receptionists job was to get verbal feedback from me in the public waiting room immediately after my discharge from the surgery. I politely suggested I might want to do that later but she was very insistent. Not good given that my discharge pack had all the contact details to make this review in my own time.
Visited March 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Superb Practice
Rated 5 stars out of 5
by Thomas Groves Barker - Posted on 07 April 2024
I had my second cataract operation which once again was very successful. All staff were fantastic and treatment was First Class. My thanks and regards to all concerned.
Visited March 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Brilliant!
Rated 5 stars out of 5
by Lyn - Posted on 04 March 2024
Highly recommended! Staff fantastic! Clinic spotless. Very friendly and caring. Very organised and efficient. Thank you.
Visited February 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Fabulous Practice
Rated 5 stars out of 5
by Jennifer Crawley - Posted on 03 February 2024
This Clinic is so well run, spotlessly clean, and friendly staff it could be a Private Clinic. I was so impressed, the staff could not have done more for me. Excellent care and treatment were first class
Visited February 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Efficient procedure throughout.
Rated 5 stars out of 5
by John Gray - Posted on 08 February 2024
The staff were friendly, and attentive, everywhere was clean. Clinical procedures were carried out quietly and efficiently. An exellent experience.
Visited February 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Very Professional
Rated 5 stars out of 5
by Beatrice Feeney - Posted on 03 March 2024
Thank you to all the staff from my recent 2 visits which felt very comfortable and the staff were very professional. Excellent Service.
Visited February 2024
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by James Ellis - Posted on 09 February 2024
My experience at this hospital has been wonderful. From my first examination to the surgery and aftercare. Every member of staff has been welcoming and professional.
Visited February 2024
SpaMedica Stockton-On-Tees has not yet replied.
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