SpaMedica Stockton-On-Tees
Birch House, 1st Floor, 2 Three Acres, Thornaby, Stockton-On-Tees, TS17 6AJContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Stockton-On-Tees.
Reviews
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Review titled Caring environment
Rated 5 stars out of 5
by Beverley Haley - Posted on 13 July 2023
I was terrified about my cataract surgery even though I had read all the positive reviews. I needn't have worried. Everyone was so welcoming and kind, from the reception people to the surgeon and nurses. Every step was explained and my mind put at ease. I couldn't believe it when it was over. I didn't feel a thing and everyone was so kind. If I have to have another cataract surgery then I wouldn't hesitate. From reception to the ward to the theatre, everywhere was scrupulosly clean. Tea, coffee and biscuits were available for whenever you wanted a cuppa. I would highly recommend Spa Medica Stockton on Tees.
Visited July 2023
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Eye cateract removed
Rated 5 stars out of 5
by Anonymous - Posted on 20 July 2023
Everyone from reception to the actual operation where very professional and explained each stage of my visit as it happened The actual surgery went as planned and I never felt a thing I was expecting some discomfort but everything was over in about 15 mins
Visited July 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 21 August 2023
Dear Patient, thank you for your 5-star review of SpaMedica. It’s great to hear you had such a good experience with us. Kind regards, the SpaMedica Team
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2023
This was my second cataract surgery at Spamedica. As with the first, everyone was friendly and professional. No criticism of any staff. Unfortunately, I had a long wait, because of surgery staff lunch break, after having drops to dilate my pupil. It was nearly an hour and a half, sitting waiting. It made me anxious. I felt pain and stinging during the surgery. It was a traumatic experience. My first eye surgery : I only felt pressure and cool water on my eye. This time, real pain. My eye has continued to have dull pain, and is still very blurry. A very different experience from my first cataract removal. So, unfortunately, this second surgery experience was not at all a good one.
Visited July 2023
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Miracle workers
Rated 5 stars out of 5
by John - Posted on 11 July 2023
The fear of the unknown disappeared within minutes of arriving for my Pre-op appointment. I was actually looking forward to the surgery. The surgery itself was a absolute doddle.
Visited June 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 21 August 2023
Hi John, thank you very much for your 5-star review of SpaMedica. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Great practice
Rated 5 stars out of 5
by Wendy Campbell - Posted on 05 July 2023
Very good all staff very helpful and freandly. Everything explained had first eye done in april and second eye in June brilliant
Visited June 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 21 August 2023
Hi Wendy, thank you for your 5-star review of SpaMedica. We’re very happy you found our staff so kind and helpful. Kind regards, the SpaMedica Team
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Review titled Great practice
Rated 5 stars out of 5
by Jean Clark - Posted on 29 July 2023
Ide like to say to all members of staff it was a pleasure to be treated by your team after two successful eye cataract operations I now have 20.20 vision. I would like to thank the Team for their professionalism.
Visited June 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 22 November 2023
Hi Jean, thank you very much for your 5-star review of SpaMedica Stockton-on-Tees. We are happy to hear you had a pleasant experience with us, thank you for your kind feedback. Warm regards, SpaMedica.
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Review titled Excellent Service - Amazing Staff
Rated 5 stars out of 5
by James Sands - Posted on 09 May 2023
Cannot recommend the surgeon and staff at SpaMedica enough. I was extremely nervous on the build up to the procedure. Up to and during the procedure they were extremely compassionate and re-assured me through out. Thank you !
Visited May 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 10 May 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best for the future, from the SpaMedica team.
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Review titled An excellent service.
Rated 5 stars out of 5
by Lilija Gorbacova - Posted on 21 May 2023
I want to thank you for the excellent service at the Spa Medica.Thanks to all the doktors and medical staff.I'm happy because I can see very well with this eye.Thank you for the transport provided.And special thanks to the driver who was very attentive and caring with us.Yours faithfully Lilija Gorbacova.
Visited May 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 23 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're very happy to hear that you had such a positive experience with us and that our team took such excellent care of you. Wishing you all the best, from the staff at SpaMedica.
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Review titled Excellent experience
Rated 5 stars out of 5
by Maggie L - Posted on 19 May 2023
I didn't have to wait too long between being referred by my optician & getting an appointment for the assessment. Then a very short wait before getting a date for the operation. The staff are very friendly & put me at my ease as I was nervous about what to expect but they explained the different stages & asked if I had any questions. It was a very efficient & painless procedure & the aftercare was talked through with me by the discharge nurse who was very caring. I will be confident & happy to return for my other eye operation. Thank you to all the staff there.
Visited May 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 23 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're very happy to hear that you had such a positive experience with us and that our team were able to reassure you and put you at ease. Wishing you all the best, from the staff at SpaMedica.
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Review titled excellent in all aspects
Rated 5 stars out of 5
by Christine Allen - Posted on 03 June 2023
The Staff were friendly and reassuring at every stage from the doorman to the surgeon. At the assessment appointment everything was clearly explained. The actual procedure was very slick and over in a few minutes. I was very nervous but found the whole thing totally painless. Excellent Thanks to all
Visited May 2023
Review titled SpaMedica Stockton-On-Tees
Replied on 07 June 2023
Hello, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us and that our staff were friendly and helpful. Wishing you all the best, from the SpaMedica team.
Information supplied by Spamedica