SpaMedica Watford
St.Andrews, The Belfry, Watford, Hertfordshire, WD24 4WHContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about SpaMedica Watford.
Reviews
-
Review titled Friendly and professional
Rated 5 stars out of 5
by Christine Mulford - Posted on 06 March 2023
Thank you to all the Spa Medica Team. This was my second cataract operation at Watford and as a very nervous patient all the staff made me feel comfortable/at ease and helped to reassure me throughout the whole process. Great job everyone and thank you very much.
Visited February 2023
Review titled SpaMedica Watford
Replied on 07 March 2023
Hi Christine, thank you very much for your 5-star review of SpaMedica Watford. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
-
Review titled First-class service
Rated 5 stars out of 5
by Tony Brown - Posted on 14 February 2023
I was very satisfied with my cataract surgery today and the consideration and care taken by the team. I have no hesitation in recommending them for their courtesy, guidance, efficiency and professionalism.
Visited February 2023
Review titled SpaMedica Watford
Replied on 15 February 2023
Hi Tony, thank you very much for your 5-star review of SpaMedica Watford. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
-
Review titled Clean, comfortable, efficient
Rated 5 stars out of 5
by Trickey Peter - Posted on 03 February 2023
What a wonderful idea - a clinic only doing cataract operations, so you know you are in experienced hands.
Visited February 2023
Review titled SpaMedica Watford
Replied on 04 February 2023
Hi there, thank you for your 5-star review of SpaMedica Watford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
-
Review titled Highly Recommend
Rated 5 stars out of 5
by Anonymous - Posted on 25 February 2023
Staff were very friendly, helpful, efficient and respectful to myself as well as my carer. There was very little waiting time for the appointments. The only suggestion for improvement of experience would be knowing the dos and don'ts beforehand so that I and my carer could have been better prepared - especially for those more elderly. A handy tool for after op is a grabber stick!
Visited February 2023
Review titled SpaMedica Watford
Replied on 27 February 2023
Hello there, thank you for your review of SpaMedica Watford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
-
Review titled Exemplary Service
Rated 5 stars out of 5
by Richard Rayner - Posted on 24 February 2023
From arrival to departure all of the team make you feel valued, do their best to ensure you are put at ease at every step, they work seamlessly as a team and everyone plays their part efficiently and professionally, informally and with smiles throughout. Everyone is happy to answer any questions patients have but all of the team proactively provide comprehensive information so there is little need to ask for more info - Great Job Team - thanks so much.
Visited February 2023
Review titled SpaMedica Watford
Replied on 27 February 2023
Hi Richard, thank you for your 5-star review of SpaMedica Watford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
-
Review titled First Class
Rated 5 stars out of 5
by Carl Sorace - Posted on 17 March 2023
I was most impressed with SpaMedica Watford. From booking, through appointment, registration, assessment and surgery, every aspect was dealt with professionally and efficiently.. Most impressed.
Visited February 2023
Review titled SpaMedica Watford
Replied on 27 March 2023
Hi Carl, thank you for your 5-star review of SpaMedica. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
-
Review titled Great medical care but poor administration
Rated 5 stars out of 5
by Andrew Barr - Posted on 23 February 2023
The medical care at Spamedical was first rate and the facilities were excellent as were the people. However I was missed off a list, and instead of being seen at 12.20, I was not seen until14.15. People who arrived 1.5 hours after me were seen before me. When I raised this, I was told “you are not on my list”. This was despite having an appointment letter and being on the register and called in. I raised the issue when I realised there was a problem and once everyone realised I had not been treated, they all became very apologetic. I was told it appears one person picked up an out of date list. To be fair, I was still dealt within the 3 hour target time. Despite this, I would still recommend Spamedical
Visited February 2023
Review titled SpaMedica Watford
Replied on 24 February 2023
Hello Andrew, thank you for your review of SpaMedica Watford. We are sorry to hear this, however, your comments are greatly appreciated and will be taken on board by the team. We’re so happy that you’d recommend us to others! Wishing you all the best for the future, from the SpaMedica team.
-
Review titled A good advert for cataract surgery
Rated 5 stars out of 5
by Simon Allen - Posted on 26 March 2023
Was the first to be seen, procedure explained to me, eye drops and hour before surgery - it was just a few minutes, no pain and after relaxing was then given daily eye drops with with plenty of sheets explaining to me what to do. Efficient and friendly staff.
Visited February 2023
Review titled SpaMedica Watford
Replied on 27 March 2023
Hi Simon, thank you for your 5-star review of SpaMedica. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
-
Review titled Wonderful speedy service
Rated 1 star out of 5
by Sally Warren - Posted on 21 February 2023
Couldn’t speak highly enough about the speedy efficient service I received at Spa Medica Watford. I am delighted with my two ‘new’ eyes following cataract surgery. The whole process went without any hitches and the staff were extremely friendly and helpful. The only exception was the rude, sullen, unhelpful, unsmiling female receptionist on the ground floor. She lets your practice down!
Visited February 2023
Review titled SpaMedica Watford
Replied on 21 February 2023
Hi Sally, thank you very much for your review of SpaMedica Watford. It’s lovely to hear that our team took such great care of you. Your feedback has been passed on to them. Best wishes from the SpaMedica Team
-
Review titled Excellent service
Rated 4 stars out of 5
by Anonymous - Posted on 18 April 2023
I did not have to wait at all long for my cataract operation and I was given very good treatment. The only disadvantage for me was the distance from central London where I live.
Visited February 2023
Review titled SpaMedica Watford
Replied on 19 April 2023
Hello, thank you for your review of SpaMedica. We're pleased to hear that you had a positive experience with us overall. All of your comments are greatly appreciated and will be taken on board by our teams. Wishing you all the best for the future, from the SpaMedica team.
Information supplied by Spamedica