SpaMedica Wirral
St. Catherine's Health Centre, Church Road, Birkenhead, Merseyside, CH42 0LQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very friendly and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 16 March 2023
I was looked after from the moment i entered Spamedica. All staff were friendly and efficient and the surgery itself was without problems. Excellent.
Visited March 2023
Review titled SpaMedica Wirral
Replied on 27 March 2023
Hi there, thank you for your 5-star review of SpaMedica. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 March 2023
Very impressed with the attention given throughout from the time of the pre-assessment appointment to when I had the cataract surgery. The staff were all very efficient, I was told throughout what was happening which meant I was aware of what would happen throughout.
Visited March 2023
SpaMedica Wirral has not yet replied.
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Review titled Efficient and professional
Rated 5 stars out of 5
by Nikki - Posted on 24 March 2023
I was so impressed with the whole experience of Spa Medica. From the welcome, cleanliness, efficiency, friendliness and professionalism, through to the actual surgery, Spa Medica excelled. I, like some patients, was extremely frightened to go to surgery but all staff showed empathy and support and the actual procedure was amazingly quick. The only constructive criticism would be to explain the procedure to the patient, not just hand out a leaflet. I was so frightened that I intentionally did not research the procedure and thought I was being reviewed for laser treatment. It was only having gone home following the pre-assessment that I realised what the procedure was going to be, resulting in some degree of panic. I appreciate this may sound naive but people deal with fear differently. Please explain the procedure more thoroughly at pre-assessment as opposed to just asking questions such as can you lie down for half an hour, can you cope with having your face covered? Like many, I left feeling that the procedure was nowhere near as bad as I thought and would positively encourage anyone with doubts to go ahead. Recovery was quick and the difference to my sight, amazing, so huge thanks to Spa Medica.
Visited March 2023
SpaMedica Wirral has not yet replied.
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Review titled Amazing department
Rated 5 stars out of 5
by Janet Appleby - Posted on 07 March 2023
After successful cataract surgery over a year ago I developed blurred vision in my eye, yesterday this was sorted out by laser surgery at Spa Medicare Birkenhead . They are so friendly & staff are amazing, cheerful, polite, respectful and efficient. It has to be one of the most marvellous hospitals to attend. The warmth of a Merseyside welcome is awesome. I always feel not only well looked after but safe too in their care. Full marks Spa medicare for creating such a wonderful atmosphere. Thank you for your expertise.
Visited March 2023
Review titled SpaMedica Wirral
Replied on 08 March 2023
Hi Janet, thank you very much for your 5-star review of SpaMedica Wirral. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Cataract surgery
Rated 5 stars out of 5
by Anonymous - Posted on 10 April 2023
Had cataract surgery Wednesday 29th March 2023. Very helpful staff. Looked after me from start to finish when I was there. Surgeon very helpful and explained everything in detail . Staff all went the extra mile to make me at ease after having inflammation in my left eye after cataract surgery June 2022.
Visited March 2023
Review titled SpaMedica Wirral
Replied on 19 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a great experience with us and that our staff were able reassure you and put you at ease. Wishing you all the best for the future, from the SpaMedica team.
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Review titled great practice
Rated 5 stars out of 5
by graham mills - Posted on 14 April 2023
Every body very professional and friendly ,i was not scared to have one eye done cant wait to have the other one as well. well done to all staff.
Visited March 2023
Review titled SpaMedica Wirral
Replied on 19 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a great experience with us! Wishing you all the best for the future, from the SpaMedica team.
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Review titled Great treatment
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2023
I was looked after very well the staff where so helpful and explained everything I felt very relaxed and was so glad I travelled to spa medica
Visited February 2023
Review titled SpaMedica Wirral
Replied on 24 February 2023
Hi there, thank you for your 5-star review of SpaMedica Wirral. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Professional and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2023
Excellent service at both the pre-op session two weeks ago and yesterday for the treatment. For those of us coming from Gwynedd and Anglesey it’s a long way, but the results have been good. It might have been helpful to have at least one Welsh speaker available?
Visited February 2023
Review titled SpaMedica Wirral
Replied on 21 February 2023
Hi, thank you very much for your 5-star review of SpaMedica Wirral. It’s lovely to hear that our team took such great care of you. Your feedback have been passed on to them. Best wishes from the SpaMedica Team
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Review titled Very Disappointed
Rated 2 stars out of 5
by Carl Knott - Posted on 23 February 2023
My 2nd op, first being done at Widnes. Surgery wise, no problems, but Reception very unfriendly. Also no refreshments offered!
Visited February 2023
Review titled SpaMedica Wirral
Replied on 24 February 2023
Hello Carl, thank you for your review of SpaMedica. We are sorry to hear this, however, your comments are greatly appreciated and will be taken on board by the team. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Great Service
Rated 5 stars out of 5
by Ian Jutson - Posted on 28 February 2023
I had my second cataract surgery earlier this month at Spa Medica Birkenhead and the service and friendliness of the staff was even better than the great service I received in 2021. I just wanted to say a very big thanks you to all the staff for a really great experience.
Visited February 2023
Review titled SpaMedica Wirral
Replied on 01 March 2023
Hi Ian, thank you very much for your 5-star review of SpaMedica Wirral. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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