SpaMedica Wirral
St. Catherine's Health Centre, Church Road, Birkenhead, Merseyside, CH42 0LQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent
Rated 5 stars out of 5
by Rosemary Hodge - Posted on 12 November 2023
From start to finish staff caring, professional and extremely efficient. On day of surgery in hospital total two hours, elay nervousness with calm approach.
Visited November 2023
SpaMedica Wirral has not yet replied.
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Review titled Fantastic
Rated 5 stars out of 5
by Lesley Toner - Posted on 14 January 2024
Absolutely amazing experience cataracts removed from both eyes, so efficient and friendly.Made to feel at ease and everything explained clearly. My eyes are now fabulous and everything is brighter and clearer Thank You to everyone 🤩
Visited October 2023
SpaMedica Wirral has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2023
Felt a little nervous about catteract consultation. Need not have worried as everyone who I came into contact with was lovely. O waiting hardly, service with a smile. No fears at all about going ahead next week
Visited October 2023
SpaMedica Wirral has not yet replied.
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Review titled Largely excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 15 October 2023
There was ample pre-op testing and checking eg about medication. I am disabled and they also checked whether any assistance would be required for me as staff are not allowed to do anything more than non weight bearing assistance and would not allow my carer in to help me. This was rather unpleasant and frightening. However once I passed the acceptable handling test the staff were absolutely kind and caring and on the day of the op things were straightforward.
Visited October 2023
SpaMedica Wirral has not yet replied.
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Review titled Fantastic, professional service
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2023
Reception staff extremely helpful, professional and courteous. Medical staff, efficient, professional and courteous.
Visited October 2023
SpaMedica Wirral has not yet replied.
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Review titled Efficiency above and beyond
Rated 5 stars out of 5
by Christine Redmond - Posted on 06 October 2023
From reception staff to surgeons snd nurses I commend this department I felt safe relaxed and assured of a safe and successful outcome.. Thankyou to surgeons nurses and reception staff.. Excellent
Visited October 2023
Review titled SpaMedica Wirral
Replied on 11 October 2023
Hello Christine, thank you very much for your 5-star review of SpaMedica Wirral. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to make you feel more relaxed. Wishing you all the best for the future, SpaMedica.
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Review titled Professional Practice
Rated 5 stars out of 5
by Lorraine Pritchard - Posted on 14 November 2023
My opticians said I needed a cataract operation in one eye, I was rather worried but there was no need. On my assessment pre-op and afterwards for the operation all the staff were friendly, helpful and professional they put my mind at ease.
Visited October 2023
SpaMedica Wirral has not yet replied.
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Review titled Day One
Rated 5 stars out of 5
by LORNA C HEATH - Posted on 28 October 2023
Had my Cataract Surgery yesterday. But by the afternoon looking out of my window with my untreated eye, I could see a huge tree filling my view. Specs and blotches of grey sky beyond. Very Autumnal. But, peeking though this protector with my newly treated eye, it was like a vision from God. The sky was now Lightening Blue and poured trough those leaves. The difference is astonishing. SpaMedica did that for me. Every one of them helped and we're efficient and lovley. It doesn't even hurt a whole lot. Amazing! Thankyouuuuuu all.
Visited October 2023
SpaMedica Wirral has not yet replied.
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Review titled Really helpful.
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2023
Very good helpful staff at all levels. Would recommend this to any one From the time you get your first appointment to the day you,have your operation everything goes very smoothly.
Visited October 2023
Review titled SpaMedica Wirral
Replied on 11 October 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Wirral. It’s lovely to hear you had a positive experience with us and we are so pleased that you would recommend us to others! Kind regards, SpaMedica.
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Review titled Excellent care
Rated 5 stars out of 5
by David Thomas - Posted on 28 October 2023
I went for a pre op on 27/10 and on checking out for a operation appointment was told that there was a cancellation the following day, went in 28/10, had the right eye cataract removed.Cant wait for the left eye to be done. Brilliant job & nice staff. I'm now seeing much better. Thank you.
Visited October 2023
SpaMedica Wirral has not yet replied.
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