SpaMedica Wokingham
Quoin House, Fishponds Road, Wokingham, Berkshire, RG41 2QJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great staff
Rated 5 stars out of 5
by Elizabeth Lewin - Posted on 12 June 2024
I have had both eyes done and both times the staff were more than friendly and professional. They made sure I was alright at every stage.The after care is also very good.
Visited June 2024
SpaMedica Wokingham has not yet replied.
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Review titled Super Patient Environment
Rated 5 stars out of 5
by Alan W - Posted on 30 July 2024
I'm concentrating on my experience in the appointments leading to my second cataract removal appointment, but the same principle applies every time I've visited SpaMedica in Wokingham. As an aged lifelong specs / contact lens wearer with extreme short sight, I'm not someone who faints at the idea of someone examining my eyes. But even I was concerned at the idea of having anyone pop my lens(es) out and do a replacement! Thankfully From the reception and booking team, through the support staff, the technicians doing the measurements, the optometrists, and ultimately the surgeon, everyone behaved in a reassuring, pleasant, light hearted yet professional way. The rooms and equipment available make the stuff I've experienced over years in my local opticians seem fairly dire. (Though to be honest, they always do their best as far as I'm concerned). The operation itself was almost an anticlimax! Reassuringly so, especially as my situation was identified as 'complex'. Any time I've contacted SpaMedica with any concern, I've received a very rapid response, and in one case, the offer of a face to face appointment the following day to check out a concern I had (which thankfully was unfounded) I'd wholeheartedly endorse the team and facility in Wokingham, from the surgeon who swapped both of my lenses, to the lovely lady who came around offering tea, coffee and biscuits to us as we waited.
Visited June 2024
SpaMedica Wokingham has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Jason - Posted on 06 June 2024
I had complex cataract operation the surgeon was brilliant calming helped me relaxed and communicated throughout to ease any worries. Sadly the discharge nurse M****ie was disorganised and not very helpful, but that did not detract from a successfully operation
Visited June 2024
SpaMedica Wokingham has not yet replied.
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Review titled Fantastic Experience/Service
Rated 5 stars out of 5
by Amanda - Posted on 08 July 2024
Cataract surgery within 2 weeks of first evaluation visit. All staff were so professional, efficient, knowledgeable and patient sensitive.
Visited June 2024
SpaMedica Wokingham has not yet replied.
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Review titled Cataract surgery
Rated 5 stars out of 5
by Peter Sharod-Southam - Posted on 10 June 2024
Very friendly approachable and efficient staff the service is a1 from start to finish. Highly recommend good local train and bus services near by. No long waiting list seen for assessment on Tuesday op done on following Monday.
Visited June 2024
SpaMedica Wokingham has not yet replied.
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Review titled Efficient friendly service
Rated 5 stars out of 5
by Rosemary Cattermole - Posted on 06 July 2024
The speed of referral from optician to assessment was impressive, only a few days, as was the speed from assessment to operation. All staff were very helpful and supportive. Waiting for an hour before being able to register seemed a little long as was the over one hour wait in the ward. Overall a a very positive experience. The experience waiting in the ward was rather tense, maybe some tv or radio would have helped.
Visited June 2024
SpaMedica Wokingham has not yet replied.
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Review titled Convenient place
Rated 5 stars out of 5
by Margaret Johnson - Posted on 05 June 2024
Extremely good staff who make you feel relaxed. The job of doing the cataract is done quickly and is not uncomfortable. You immediately feel your sight is much better. Would recommend to anyone who has sight problems
Visited May 2024
SpaMedica Wokingham has not yet replied.
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Review titled Great Partice
Rated 5 stars out of 5
by Muriel Sheehan - Posted on 09 June 2024
I had a complex cataract operation and from the assessment appointment to my final appointment I received nothing but first class treatment by every member of staff.
Visited May 2024
SpaMedica Wokingham has not yet replied.
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Review titled Fantastic
Rated 5 stars out of 5
by Steve cox - Posted on 10 May 2024
Had pre op Wednesday and cataract surgery Friday great place lovely staff absolutely fantastic such a quick service only saw optician two weeks ago would recommend to everyone
Visited May 2024
SpaMedica Wokingham has not yet replied.
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Review titled Caring and professional
Rated 5 stars out of 5
by Melanie - Posted on 07 May 2024
My father had his second cataract removed here on 1stMay. All staff, from reception to clinicians, were excellent and looked after him really well, adapting for hearing difficulties and keeping him up to date on the wait etc. The surgeon in particular was approachable and communicated so well and ensured his post operative eye drops were appropriate but not excessive. I can’t recommend this site highly enough. Thank you to everyone
Visited May 2024
SpaMedica Wokingham has not yet replied.
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