Speedwell Centre
Whitefield Road, Speedwell, Bristol, BS5 7TJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very helpful
Rated 4 stars out of 5
by Anonymous - Posted on 21 November 2024
Had an appointment here but was scared as I had seen the previous reviews. But I’m so grateful I went. The psychiatrist was so lovely and understanding. She made me feel at ease and explained everything to me in a way I could understand. She answered all my questions even though some were silly and consistently reassured me everything I was feeling was valid. She explained my treatment plan and made sure to book follow ups soon and made sure I was happy with everything being done. Honestly this appointment was a breath of fresh air as I have had some bad experiences with psychiatrist. If you’re like me and was scared of the reviews I would honesty say just try and see how it goes because it could actually work out well for you.
Visited November 2024
Speedwell Centre has not yet replied.
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Review titled Absolute Worst Place Absolute Digusting
by Anonymous - Posted on 28 July 2024
I only been referred to this service by the police to brush me off their hands as you know what thier like ethier too lazy or too late due to the ongoing issues of being a victim of crime I thought why not give it a try for my mind health sake oh how wrong was I the people you talk to are like addicts to high to understand what you were saying its like thier the ones that needs a treatment they make you look like you're garbage absolute worst experience the biggest regret of my life I'vr cut all ties with those people The individuals I encountered in this service were utterly unprofessional, seemingly more in need of treatment than capable of providing it. It felt as though I was speaking to people under the influence, who were too impaired to comprehend my plight. Instead of offering support or understanding, they exacerbated my distress, making my already dire situation feel even more hopeless. This experience stands as one of the most regrettable and distressing moments of my life. It was so abysmal that I have severed all ties with them, unable to fathom ever seeking their assistance again. In hindsight, this entire ordeal has only added to my trauma, leaving me feeling more isolated and unsupported than ever. The very service that was supposed to offer solace and aid instead plunged me into deeper despair. I cannot stress enough how profoundly disappointing and harmful my interaction with this service has been.
Visited May 2024
Speedwell Centre has not yet replied.
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Review titled Dire
Rated 1 star out of 5
by Anonymous - Posted on 03 July 2023
I had the same experience as others here, the Dr I saw was cold, unresponsive. He just sat there and didn't say anything. He asked questions that stressed me out and where only about picking holes in my story and made me feel confused as to why he had asked. I waited months for this appointment and he just sat there asking weird questions. I feel completely let down I waited so long to get this appointment and I left the session early because I felt so uncomfortable. I wanted to try a different medication and try emdr therapy. I got no help and I left feeling utterly hopeless. I spiraled into a pretty bad depression after that. I highly recommend not going here if you have trauma related depression as it has actually made me feel worse. I feel absolutely awful after seeing him and I'm now doubting myself and feel completely broken. This has put me back so much how are they allowed to carry on??
Visited June 2023
Review titled Speedwell Centre
Replied on 06 July 2023
Hi, thank you for leaving this response, firstly, I am genuinely sorry your appointment didn't go as you would have wanted and you were left feeling hopeless and not wanting to use our services. I can see from your review that you had waited for this so it must feel so disappointing to feel no progress was made for you. I would be very keen for this to be looked into but need a bit more detail to get it to the right place? Would you be willing to contact our PALS team and have a chat with them so they can do this for you? They can be contacted at awp.pals@nhs.net or on 01225 362900 or freephone 0800 073 1778. best wishes Jo Collins, Deputy Head of Patient and Carer Experience AWP
Provided by Care opinion
Information supplied by Avon and Wiltshire Mental Health Partnership NHS Trust