St Andrews Centre
Stock Road, Billericay, Essex, CM12 0BHContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about St Andrews Centre.
Reviews
-
Review titled Rude, abrupt and Unprofessional
Rated 1 star out of 5
by G Falco - Posted on 18 January 2023
I went there today for an urgent blood test. The clinic is over 9 miles away. I was late as I could not park. I was told I had to rebook even though they were running late anyway. Receptionist very rude, abrupt and unprofessional trying to belittle me in front of all the waiting patients. Firstly she never liked the form as it printed in black?? A form from the doctor and then refused to let me have my “urgent “ blood test. Don’t work in a place dealing with people if you are unable to deal with the public. I am a pensioner and having to drive 25 minutes to the clinic is not ideal but then being refused to be seen is disgusting. I will not be back and will not recommend your clinic. It is a disgrace!!
Visited January 2023
St Andrews Centre has not yet replied.
-
Review titled Hostile reception
Rated 1 star out of 5
by Anonymous - Posted on 08 November 2022
The receptionist, bearing in mind I didn’t know the process, was rude, obstructive, short tempered and hostile. The doors to the centre obviously are faulty and instead of acting professionally she started to vent and get angry at her customers. I wish I had recorded my experience, it was unreal. This is the first time in my life I’ve written a negative review online, Basildon hospital for me in future for sure.
Visited November 2022
St Andrews Centre has not yet replied.
Information supplied by North East London NHS Foundation Trust