Sutton Uplift
1st Floor, Jubilee Health Centre, East Building, 6 Stanley Park Road, Wallington, Surrey, SM6 0EXContact details and opening times
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Reviews
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Review titled Great service and therapist
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2023
I have been struggling with low mood and low confidence for a number of years now. I finally reached out for help because I wanted to stop feeling like a burden and find ways of enjoying life again. I self-referred to Sutton Uplift and was offered CBT sessions with a therapist. This has been one of the best decisions I have made in my life. I connected with the therapist straight away, who was empathetic, patient, insightful and so very helpful. Together we looked at the cause of these low moods and tackled educating myself on how to identify and deal with my my unhelpful thinking styles. Life is of course not perfect, I still have situations that would usually cause my low mood to spiral out of control and maybe end in self-harm, but I now have the right tools to deal with these at the right time in an appropriate way and I feel in control. What I am mostly grateful for is that through these sessions I have been given back Hope and I am now excited for what my future will bring.
Visited May 2023
Review titled Sutton Uplift
Replied on 15 August 2023
Dear Anonymous, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you had such good support from the Sutton Uplift team and that you feel you now have the tools to move on with your life. This is the level of care we strive for within the Trust and we were very pleased to hear you describe your sessions with your Therapist in such a positive way. I will be sharing this feedback with the Sutton Uplift team and I hope this will encourage them to keep up the good work and other teams will be inspired by their example. I thank you again for taking the time out to leave such a lovely comment.
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Review titled Amazing
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2023
The service from start to finish was just amazing. From the friendly receptionist to the first person I saw for my triage. Then to the therapist who treated me. I was originally having EMDR then the therapist changed part of my treatment plan to have some CBT sessions which I benefited from a lot.
Visited May 2023
Review titled Sutton Uplift
Replied on 06 October 2023
Dear Anonymous, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you had such good support from the Sutton Uplift team during such a difficult time in your life. This is the level of care we strive for within the Trust and we were very pleased to hear you giving your therapists special mention. I will be sharing this feedback with the Sutton Uplift team and I hope this will encourage them to keep up the good work and other teams will be inspired by their example. I thank you again for taking the time out to leave such a lovely comment.
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Review titled Tremendous therapy experience
Rated 5 stars out of 5
by Anonymous - Posted on 06 April 2023
The referral came at just the right time for me and was sensitively and professionally delivered. It was an emotional and fulfilling experience to be guided to learn and start understanding how the way I behave now is a result of many factors, that I can change my responses, and look forward to the future.
Visited April 2023
Review titled Sutton Uplift
Replied on 12 April 2023
My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you felt well cared for and supported by the Sutton Uplift team. These are standards we strive for within the Trust and we were very pleased to hear you describe your experience in such glowing terms. I will be sharing this feedback with the Sutton Uplift and I hope this will encourage them to keep up the good work and that other teams can also learn from this example. I thank you again for taking the time out to leave such a lovely comment
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Review titled Absolutely amazing people
Rated 5 stars out of 5
by Joe.B - Posted on 30 March 2023
I self referred myself to sutton uplift and I couldn’t sing there praises anymore they helped me every step of the way especially when times was hard amazing people fantastic support don’t know how I would of coped with out the amazing support I was given highly recommend
Visited March 2023
Review titled Sutton Uplift
Replied on 03 April 2023
My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you felt well cared for and supported by the Sutton Uplift team. These are standards we strive for within the Trust and we were very pleased to hear you his manner in such glowing terms. I will be sharing this feedback with the Sutton Uplift and I hope this will encourage them to keep up the good work and that other teams can also learn from this example. I thank you again for taking the time out to leave such a lovely comment
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Review titled Understanding and caring
Rated 5 stars out of 5
by Jennie - Posted on 12 July 2023
My voice was heard each week and strategies ideas and resources were given which were really helpful. Kind, caring and supportive.
Visited February 2023
Review titled Sutton Uplift
Replied on 14 July 2023
Dear Jennie, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, we are delighted to hear you had such a good experience during your time with us. This the level of care we always aim to achieve within the Trust and we will be sharing this feedback with our staff.
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Review titled Superheroes
Rated 5 stars out of 5
by Glen - Posted on 31 January 2023
I cannot speak highly enough of my ongoing experience with Sutton Uplift. The level of care, attention and support has been nothing but superb. Absolutely lifesaving/lifechanging. Thank you all so much.
Visited January 2023
Review titled Sutton Uplift
Replied on 01 February 2023
Dear Glen, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear how pleased you were with the level of service and care you received from the Sutton Uplift Team. These are standards we strive for within the Trust and we were very pleased to hear this. I will be sharing this feedback with the Sutton Uplift team and I hope this will encourage them to keep up the good work and that other teams can also learn from this example. I thank you again for taking the time out to leave such a lovely comment.
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Review titled Why didn't I try this earlier??
Rated 5 stars out of 5
by Elia Ramos - Posted on 16 December 2022
I was always reluctant to try therapy thinking my problems "are not that bad", but CBT has helped me see things in a different perspective and process some of my trauma and how that affects my daily life and interactions, I also had a lovely therapist and I thank her for the patience she had with me and the tools she gave me to move forward, you know who you are! Thank you to Sutton Uplift and the great work you do, I was at the deep end. ever grateful, Élia.
Visited December 2022
Review titled Sutton Uplift
Replied on 06 January 2023
Dear Ms Ramos My name is Winson and I am part of the Patient Experience Team for the Trust. It was a pleasure to read your positive feedback about out Sutton Uplift Service and I am so pleased that you are happy with your course of treatment and that you found the therapist to be so helpful. I have passed this feedback onto the service so the staff are aware of your positive experience. Once again, many thanks for taking the time to share your thoughts. Kind regards Winson
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Review titled Great experience
Rated 5 stars out of 5
by Elia Ramos - Posted on 22 December 2022
I was always reluctant to try therapy thinking my problems "are not that bad", but CBT has helped me see things in a different perspective and process some of my trauma and how that affects my daily life and interactions, I also had a lovely therapist and I thank them for the patience they had with me and the tools they gave me to move forward. Thank you for the great work you do, I was at the deep end. Ever grateful.
Visited December 2022
Review titled Sutton Uplift
Replied on 23 December 2022
Dear Ms Ramos My name is Winson and I am part of the Patient Experience Team for the Trust. It was a pleasure to read your positive feedback about out Sutton Uplift Service and I am so pleased that you are happy with your course of treatment and that you found the therapist to be so helpful. I have passed this feedback onto the service so the staff are aware of your positive experience. Once again, many thanks for taking the time to share your thoughts. Kind regards Winson
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Review titled Fantastic Support
Rated 5 stars out of 5
by Emma Wilson - Posted on 05 February 2023
I can't thank Lucy and the Team enough. I was at a very low point in my life and my regular sessions with Lucy helped me so much. I gradually learnt the tools and skills to help me move forward and Lucy's ongoing, support, care and encouragement lifted me from the depths of my despair to feeling life had meaning again and that I could make a difference. Thank you so much, your care and encouragement made a huge difference to me. I really hope other people reach out in their hour of need and are are to access the tools I was able to, to help them move forward and focus on the small steps they can take each day to motivate and uplift them to a better place. Thank you so much.
Visited November 2022
Review titled Sutton Uplift
Replied on 08 February 2023
Dear Emma, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear how pleased you were with the level of service and care you received from the Sutton Uplift Team. These are standards we strive for within the Trust and we were very pleased to hear this. I will be sharing this feedback with the Sutton Uplift team and I hope this will encourage them to keep up the good work and that other teams can also learn from this example. I thank you again for taking the time out to leave such a lovely comment.
Information supplied by South West London and St George's Mental Health NHS Trust