The Mount (Accrington)

Whalley Road, Accrington, BB5 5DE

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Reviews

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1. Review titled "Its just your personality"

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 23 March 2023

   Didnt listen to what i was saying repeatedly asking questions about things i had already answered (eg asking about work when i dont work) and essentially told me that theres nothing wrong, its just my personality. Had a meltdown in the car park. The nurse who took the initial call was lovely and another? nurse saw me in the car park and made sure i was okay but the psychiatrist was awful.

   Visited March 2023

   Report as unsuitable

   Review titled The Mount (Accrington)

   Replied on 20 September 2023

   Thank you for your feedback, it helps us to understand where things are going well and what could be improved. To look into this further we will need some more information, if you would like to follow this up please contact the PALS and Complaints team on Freephone: 0800 234 6088 or email: pals@lscft.nhs.uk and the team will support you directly.

   Report as unsuitable

   Provided by Care opinion

   

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Information supplied by Lancashire & South Cumbria NHS Foundation Trust