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The Phoenix Health Centre

Parkfield Road, Parkfields, Wolverhampton, West Midlands, WV4 6ED

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about The Phoenix Health Centre.


Reviews

Displaying 1 to 8 of 8

  1. Review titled Excellent service

    Rated 5 stars out of 5

    by Janet Vernon - Posted on 29 September 2024

    I attended the walk in centre this morning with a wheezy chest. From the receptionist to nurses I was treated efficiently. I was so impressed with one of my counterpart as although I am a nurse I was given high level of Information not just told enough because I know what to do. I felt well treated . Well done to the team at phoenix health centre you are a true example of how the NHS can and do deliver excellent service.

    Visited September 2024

    Report as unsuitable

    The Phoenix Health Centre has not yet replied.


  2. Review titled Great practice

    Rated 5 stars out of 5

    by Eleanor Gwilt - Posted on 11 August 2024

    Was seen by a nurse today who was so lovely and very understanding. She eased my mind and could see I was abit upset. She is a credit to your practice and the NHS. The triage and reception staff were great too.

    Visited August 2024

    Report as unsuitable

    The Phoenix Health Centre has not yet replied.


  3. Review titled Very efficient and polite

    Rated 5 stars out of 5

    by Deborah Mumford - Posted on 26 August 2024

    From the moment I got there to the moment I left everyone I encountered was polite and helpful. I didn’t have to wait long and was in and out within the hour. Credit where credit’s due. Thanks

    Visited August 2024

    Report as unsuitable

    The Phoenix Health Centre has not yet replied.


  4. Review titled Excellent Service

    Rated 5 stars out of 5

    by Patients wife - Posted on 24 June 2024

    My husband needed additional care following his discharge from hospital, I had been advised to contact the centre. They couldn't have been more helpful from my initial approach through to the treatment we received from the nursing staff. Thank you all.

    Visited June 2024

    Report as unsuitable

    The Phoenix Health Centre has not yet replied.


  5. Review titled Disabled Parking

    Rated 4 stars out of 5

    by Paul - Posted on 28 May 2024

    Please address the people parking in the Disabled parking without a permit.This is a very regular problem and causes hassle for people like us who actually have gone through the process of obtaining a blue badge and need to park near to the entrance. Regards Paul

    Visited May 2024

    Report as unsuitable

    The Phoenix Health Centre has not yet replied.


  6. Review titled Disgusting treatment

    Rated 1 star out of 5

    by Anonymous - Posted on 10 March 2024

    I came in today, with symptoms of severe tonsillitis as I was shivering, couldn’t barely swallow and I was told by the receptionists that I was basically lying. We were told the doctor would not see me today and were quite rude in their tone.

    Visited March 2024

    Report as unsuitable

    The Phoenix Health Centre has not yet replied.


  7. Review titled Excellent service

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 February 2024

    It became necessary for me to seek out of hours treatment on a Saturday afternoon. I was referred to the Phoenix centre and I didn’t know what to expect. On arrival I was greeted by a pleasant receptionist who explained what would happen next. The nurses I saw at triage and subsequently were helpful and informative. I received appropriate treatment and I would recommend this service without hesitation.

    Visited February 2024

    Report as unsuitable

    The Phoenix Health Centre has not yet replied.


  8. Review titled Helpful staff

    Rated 5 stars out of 5

    by stevej marple - Posted on 17 December 2023

    Attended at short notice I'm 66 and managed to break a cotton bud off whilst cleaning my ears leaving the bud part stuck in my ear I arrived and was seen very quickly where the object was removed from my ear great staff in attendance no after effects apart from embarrassment on my part please pass My regards on to the staff from the receptionists to the medical staff they are a credit to the NHS

    Visited December 2023

    Report as unsuitable

    Review titled The Phoenix Health Centre

    Replied on 20 December 2023

    Thank you very much for taking the time to post comments regarding your recent patient experience. I will share your comments with our staff and wish you well. Kindest regards Alison Dowling **Head of Patient Experience and Public Involvement**

    Report as unsuitable

    Provided by Care opinion




Information supplied by The Royal Wolverhampton NHS Trust