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The Yorkshire Clinic

Bradford Road, Bingley, West Yorkshire, BD16 1TW

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about The Yorkshire Clinic.


Reviews

Displaying 1 to 10 of 22

  1. Review titled Radiology

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 September 2024

    The team in CT/Mri were amazing. I wasn’t feeling very well one member stayed with me until I felt better and was ready to go home. She was very professional and I wanted to say a huge thanking for her kindness towards me and the rest of the team that day. 12 Sept 24.

    Visited September 2024

    Report as unsuitable

    Review titled The Yorkshire Clinic

    Replied on 24 September 2024

    We really appreciate your feedback and your kind comments will be passed onto the team.

    Report as unsuitable


  2. Review titled Very supportive

    Rated 5 stars out of 5

    by Anonymous - Posted on 07 October 2024

    I was referred to the physiotherapy department with on going pain post hip replacement surgery. X rays showed that the operation was successful but I was experiencing a lot of pain. I was listened to, taken seriously and the problem identified. On going exercises were really helpful and I was offered subsequent appointments until the condition improved and the pain stopped. I felt cared for.

    Visited September 2024

    Report as unsuitable

    Review titled The Yorkshire Clinic

    Replied on 11 October 2024

    Thank you for taking the time to leave this review we appreciate your feedback and are glad we have been able to help with your pain. Take care

    Report as unsuitable


  3. Review titled Awful main reception experience.

    Rated 4 stars out of 5

    by Lisa Simpson - Posted on 18 September 2024

    My mum arrived early for her appointment today and was told to wait in outpatients reception. After waiting half an hour she asked if she would be seen soon, only to be told that main reception should have sent her to have an xray first. After waiting 20 minutes in xray, it was another 30 minutes before she got to see the doctor, 1 1/2 hours after her appointment time, all because main reception didn't do their job when she arrived.

    Visited September 2024

    Report as unsuitable

    Review titled The Yorkshire Clinic

    Replied on 19 September 2024

    Thank you for providing this feedback and we apologise for the wait you and your mum have had today. We do have a few receptionists at the moment currently going through their training period so we will ensure your comments are passed on to the manager of the team for him to address. Kind regards

    Report as unsuitable


  4. Review titled Mild annoyance

    Rated 3 stars out of 5

    by Anonymous - Posted on 31 August 2024

    Appointment time 1025. Booked in at Reception at 1020 and was directed to waiting area where we booked in a 2nd time. 35 mins later we enquired as to reason for the delay to be informed that upon booking in 1st time we should have been directed to X-ray before the appointment.Another hour later after x Ray we saw the consultant 2 hours after the appointment. Basically the first Receptionist had not sent us to X-ray .Very disappointing. Expected better. No complaints about the medical aspects.

    Visited August 2024

    Report as unsuitable

    Review titled The Yorkshire Clinic

    Replied on 04 September 2024

    Thank you for bringing this matter to our attention. Your comments have been passed to the Reception Manager who will pick this up with his team.

    Report as unsuitable


  5. Review titled Excellent service from everyone

    Rated 5 stars out of 5

    by Julie Deacon - Posted on 02 June 2024

    I had a shoulder arthroscopy as an NHS day patient - everyone I met/ spoke to was really friendly and really helpful - I was kept fully informed as to what was going on prior to the surgery and the after care - from theatre up until discharge - was second to none. I left knowing exactly what I needed to do in relation to medication/ wound care/ physio - I can’t recommend the staff/ clinic enough.

    Visited May 2024

    Report as unsuitable

    Review titled The Yorkshire Clinic

    Replied on 04 July 2024

    Hello Julie Deacon, thank you; we really appreciate your feedback and taking the time to leave this review

    Report as unsuitable


  6. Review titled Excellent clinic

    Rated 5 stars out of 5

    by Kate Tudge - Posted on 07 March 2024

    I recently attended the Yorkshire Clinic for a hysteroscopy. I have to say the whole experience was fantastic from start to finish. The team looking after me in the day were conscientious, approachable and caring throughout. The clinic is obviously run by a hard working and dedicated team. Thank you

    Visited March 2024

    Report as unsuitable

    Review titled The Yorkshire Clinic

    Replied on 10 March 2024

    Thank you for taking the time to give us some feedback. We're glad to hear we delivered such a great experience for you. If there's anything further we can do for you, we are happy to help!

    Report as unsuitable


  7. Review titled Great practice

    Rated 5 stars out of 5

    by Val chip - Posted on 27 March 2024

    First time staying at The Yorkshire Clinic. Really well looked after by all health care professionals. I am eating 3 course meals every meal time , my two stone drop in weight would be back in no time if I stayed here for long.

    Visited March 2024

    Report as unsuitable

    Review titled The Yorkshire Clinic

    Replied on 29 March 2024

    Thank you so much for the positive reviews we really appreciate your feedback and glad you enjoyed your visit.

    Report as unsuitable


  8. Review titled Very caring

    Rated 5 stars out of 5

    by Sally - Posted on 16 February 2024

    Had a recent hip replacement and from entering the Clinic to discharge I was well looked after. The staff from bottom to top were all lovely. Food was great. In fact I couldn’t find a fault. Thank you to everyone!

    Visited February 2024

    Report as unsuitable

    Review titled The Yorkshire Clinic

    Replied on 20 February 2024

    Thank you for taking the time to write this review and your positive comments about The Yorkshire Clinic. Wishing you a speedy recovery

    Report as unsuitable


  9. Review titled Fantastic treatment

    Rated 5 stars out of 5

    by MRS Gillian Armitage - Posted on 19 February 2024

    From driving up the driveway to park Receptionist Meet and greet lady to take me to my room Health care assistant Nurse Anesthetist Dr baldo Recovery nurse Porter 20 stars Much appreciated service from all above mentioned

    Visited February 2024

    Report as unsuitable

    Review titled The Yorkshire Clinic

    Replied on 04 July 2024

    We appreciate your positive review about your recent experience with us and have passed your comments on to the teams. Take care

    Report as unsuitable


  10. Review titled Great Hospital

    Rated 5 stars out of 5

    by Ralph Tracey - Posted on 09 February 2024

    Absolutely brilliant. The staff were fabulous. They looked after me with great consideration tending to my every need. The physiotherapist encouraged me greatly ensuring I did the exercises correctly. He was brilliant and i can’t praise him enough. Anyone who is going in for a hip replacement I would strongly recommend that they practice the exercises shown in the pamphlet in the days prior to entry to hospital as this will greatly assist their recovery. Absolutely great hospital.

    Visited February 2024

    Report as unsuitable

    Review titled The Yorkshire Clinic

    Replied on 20 February 2024

    Ralph Tracey, thanks for your praise and kind comments about our team and your recommendations. Take care

    Report as unsuitable




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