Thorpe Health Centre
Williams Loke, St. Williams Way, Norwich, Norfolk, NR7 0AJContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Thorpe Health Centre.
Reviews
-
Review titled Poor Receptionist
Rated 2 stars out of 5
by Derek Melton - Posted on 06 August 2024
Having driven and presented an elderly deaf lady to the receptionist she showed her her appointment letter and sat down. After waiting 30 minutes with her after her appointment time l asked the receptionist how much longer would it be when she said that hers was the Doctor's reception and my lady's was Community department which the desk was closed, when I asked should I have signed in for her then she replied "l don't know they are nothing to do with us" After l sighed in for her 30 minutes late for her appointment she was soon called for . When I complained to the receptionist that she should have given me the correct information and what to do when she saw the appointment letter she said then you should complain to them not me. As l had another appointment to attend l had to leave her there and hopefully get someone to phone at taxi for her as she couldn't being deaf. I believe this is the worst receptionist l have ever encountered.
Visited August 2024
Thorpe Health Centre has not yet replied.
Information supplied by Norfolk Community Health and Care NHS Trust