Ucc - West Middlesex Hospital
Twickenham Road, Isleworth, Middlesex, TW7 6AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic staff, and well looked after.
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2023
Went to the hospital last night after drinking too much and talking about suicide. The staff were very professional and made sure I was okay, despite being drunk and not cooperating at times. I apologise for my behaviour and I thank you for what a wonderful job you all did. Now that I am sober, I shall be stopping drinking and make sure I never get into a situation like that again.
Visited August 2023
Ucc - West Middlesex Hospital has not yet replied.
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Review titled Very good treatment
Rated 4 stars out of 5
by Sue - Posted on 16 October 2022
It was very busy so there was a long wait in the crowded waiting room but all the staff (both medical and reception) were extremely kind, patient and efficient. I had many tests and the doctors and nurses ecplained fully and were reassuring and also arranged a referral two days later. I am grateful to have this service nearby but it appears to be under staffed and under resourced as there were nowhere near enough beds for the number of patients.
Visited October 2022
Ucc - West Middlesex Hospital has not yet replied.
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Review titled Great staff, kind and efficient
Rated 4 stars out of 5
by John - Posted on 16 October 2022
After a long nhs111 consultation we went to West Middlesex Hospital Urgent Care Centre. It was very busy and we were warned there would be a long wait, due to staff shortages. The waiting area is too small for the number of patients but the staff, from reception through triage nurses to medical staff, were unfailingly polite, helpful and supportive. We were seen after 4 hours and many tests continued, for a further 4 hours. But everyone was extremely friendly, helpful and supportive.
Visited October 2022
Ucc - West Middlesex Hospital has not yet replied.
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Review titled A little humbleness does no harm ...
Rated 1 star out of 5
by Eva - Posted on 27 August 2022
Every time I visit this place, the NHS staff working there make me cringe with disgust ... they believe they are godsent gift, they speak to you in such a patronising manner ... they show no empathy no smile when they greet you ... the way they speak to you is like why are you even here, is this really an emergency ... someone needs to teach the reception staff and the nurses to drop that stinky attitude and do the job they are paid for and not take advantage of people's vulnerability. Absolutely disgusting!
Visited August 2022
Ucc - West Middlesex Hospital has not yet replied.
Information supplied by Greenbrook Healthcare (Hounslow) Limited