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Union House

Union House, 37 Union Lane, Chesterton, Cambridge, Cambridgeshire, CB4 1PX

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Reviews

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  1. Review titled Horrible Policies

    by Anonymous - Posted on 31 March 2025

    As someone who is currently in the process of coming off medication and getting horrific withdrawals, I was appalled to find out that Union House discharge you if you don’t keep making changes to your medications. There is apparently no help for managing on going withdrawals, or any kind of therapy offered for any issues made worse by the medications. I also suffer with binge eating disorder, and I found from the GP (Union House did not tell me) that one of my medications for stress management, which I had been prescribed and taking for years, had be removed. The last thing I need is even less ways to manage the withdrawals and binge eating. That medication was helpful for managing my binge eating disorder. And they made this decision behind my back. I did not have a discussion with them on this issue.

    Visited March 2025

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    Review titled Union House

    Replied on 31 March 2025

    Dear patient I was most sorry to read about what has happened. This experience must have been very upsetting and worrying for you. We can help investigate your concerns if you want some help. Please go onto our PALS or Complaints pages on the website and complete a Submission form. Link: https://www.cpft.nhs.uk/patient-advice-and-liaison-service-pals/ https://www.cpft.nhs.uk/complaints/ Or telephone - 0800 376 0775 / 01223 219 444. We will need your full name and date of birth and then we can ask a suitable manager to assist with your feedback. Kind regards Christopher Hampson PALS Officer PALS & Complaints Team Cambridgeshire and Peterborough NHS Foundation Trust Tel: 0800 376 0775 / 01223 219 444 open 9 am till 5 pm (09:00 - 17:00 Hrs) Monday to Friday. Closed bank holidays.

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