Victoria Central Health Centre
Victoria Central Health Centre, Mill Lane, Wallasey, Merseyside, CH44 5UFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Victoria Central Health Centre.
Reviews
-
Review titled Rude receptionist
Rated 1 star out of 5
by Dr Lorie Charlesworth - Posted on 29 March 2025
I called at the Centre for emergency treatment for an ear infection. Unfortunately the receptionist ignored me completely, simply gazing at her computer screen. After 5 minutes my son suggested we leave (I am a pensioner) and go to the Miriam Centre Birkenhead. The receptionist continued to ignore us, we were less than 2 feet away. We left, went to the Miriam centre where the receptionist was a delight, friendly and helpful. I was treated and left. Simply acknowledging my existence and asking me to wait a moment would have sufficed. I am sad this rude woman is the first point of contact for poorly people seeking urgent help.
Visited March 2025
Victoria Central Health Centre has not yet replied.
-
Review titled Absolutely waste of time.
by Darren - Posted on 18 January 2025
Stuck on waiting room with blown knee, I have cartilage sticking out around me knee, They triage me and left me in the waiting room, I felt like I was going to pass out. The chairs are so close to each other I’m struggling to even get past someone with walking sticks as the chairs are not spaced out properly. Resulting in someone bumping my knee, But they didn’t even have a clue as the chairs are that close. They took me in the room and didn’t even look at my knee, Asking about the most basic symptoms of I have a head injury etc. even though my knee is abnormally large with lumps sticking out. Watching people will the most simple solutions that a basic bandage or medication could fix it. Looking at the staff on reception being loud, they’re laughing and having their own conversation whilst we suffer on chairs. The building is understaffed. Coming into the building and see a Tv screen with a 2 hour wait is a joke. I’m literally crying inside in pain. The toilets are not even locking properly whilst I walk into the toilet while a kid is on the toilet, how embarrassing for me and that kid. Not even funny at this rate, you need to fix up this building and make it faster for patients to be seen. My mum did a better triage at home than these doctors in the building. I had to leave and walk out as I was about to pass out in pain.
Visited January 2025
Victoria Central Health Centre has not yet replied.
Information supplied by WIRRAL COMMUNITY HEALTH AND CARE NHS FOUNDATION TRUST