Victoria House (Lowestoft)
28 Alexandra Road, Lowestoft, Suffolk, NR32 1PHContact details and opening times
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Review titled Left with psychosis.
Rated 1 star out of 5
by Amy Curtis - Posted on 15 February 2024
I had a psychiatrist appt 9/1/24 o was diagnosed with adhd, at this time I was also awaiting new meds for bipolar, it’s now the 15/2/24 due to no letter being in place or sent to my gp I am unable to gain access to any medication that was prescribed by my psychiatrist, I have chased this 4 times, 2 phone calls promised, none received, 2 escalations, no further action happened, I rung Monday 12/2/24 to explain I was having stress induced psychosis due to being the sole Carer of a parent with terminal cancer and explained I absolutely need these medications, promised a phone call and as of today 15/2/24 I have received nothing. Due to my adhd diagnosis being new I cannot even go to my gp and ask for the medication for this because it does not currently exist on paper, I appreciate it’s busy and there isn’t many staff but I don’t think it’s acceptable to leave me in a position to go into crisis because of a letter not being typed out following an appointment.
Visited January 2024
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Information supplied by Norfolk and Suffolk NHS Foundation Trust