Victoria Mill Services
Victoria Mill, 10 Lower Vickers Street, Miles Platting, Manchester, Greater Manchester, M40 7LJContact details and opening times
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Reviews
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Review titled Mental health
Rated 2 stars out of 5
by Anonymous - Posted on 22 January 2025
Whenever I ring the surgery with regards to mental health which covers many issues the receptionist never wants to give an appointment to see the doctor. Instead she wants to redirect me somewhere else. I really do not understand this i know what I need and do not you feel I should have to fight past the receptionist to see a doctor . She then proceeds to ask a lot of personal questions. I shouldn’t have to give my personal details to a receptionist who is not a doctor. It leads to so much more pressure and stress. Also the receptionist can be quite rude about it and become argumentative. One receptionist in particular I don’t know who she is because it’s over the phone. It really is very upsetting please will the receptionist staff work harder at being nicer to patients at the surgery. Kindness goes a long way
Visited January 2025
Victoria Mill Services has not yet replied.
Information supplied by Greater Manchester Mental Health NHS Foundation Trust