Virgin Care Dermatology Cromwell Road
Cromwell Road Primary Care Centre, Cromwell Road, Grimsby, South Humberside, DN31 2BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Incorrect referral
Rated 3 stars out of 5
by Anonymous - Posted on 06 February 2024
Saw dermatology doctor at Cromwell Rd. and was referred to Freshney Green to have haemangioma removed. At Freshney Green, saw doctor who told me I had been referred to the wrong person as he didn’t have the equipment or knowledge to carry out the treatment. I should have been referred to an oculo plastic surgeon. Now on a waiting list with no idea how long I might have to wait and considering having to go private. Waste of NHS resources as someone else could have had that appointment.
Visited January 2024
Virgin Care Dermatology Cromwell Road has not yet replied.
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Review titled Poor communication
Rated 1 star out of 5
by Gary booth - Posted on 25 July 2023
Had a biopsy done and had to ring the clinic to get my results when I hadn’t heard anything, was given a Mobile number to ring which went to answer phone, left a message explaining and nothing happened, rang the next week and got an appointment for that week, had a second biopsy and after 3 weeks I rang to be told yes my results are back and a doctor will ring before the end of the week.. nothing happened! Rang back following Monday and they said a doctor has seen the notes and a letter is being sent out to you?, waited another week and nothing they also said I don’t know why someone here said a doctor would ring you?? So now today 25/07/23 I have rung again to be told the doctor or consultant hasn’t looked at it yet but I should get a call by the end of the week and if I don’t then to ring them back!! And this is on the cancer pathway!? Woefully bad communication
Visited May 2023
Virgin Care Dermatology Cromwell Road has not yet replied.
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Review titled Professional and caring
Rated 5 stars out of 5
by Caroline Thuey - Posted on 11 January 2023
I had minor surgery on my scalp on the first day at Freshney Green. They treated me with care and respect and were apologetic about the delay (not their fault). I was put at ease and felt completely safe in their hands. They kept me informed throughout about what was happening- I cannot praise the surgeon and nurses enough. I was dealt with quickly from the very first appointment and I am now relieved it’s all done and dusted within a matter of weeks. Thank you for making the experience less stressful and putting me at ease. You are wonderful
Visited January 2023
Virgin Care Dermatology Cromwell Road has not yet replied.
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Review titled Brilliant great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 November 2022
Very polite professional and caring. They explained everything and follow up. Very good. Kind throughout
Visited October 2022
Virgin Care Dermatology Cromwell Road has not yet replied.
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Review titled Unable to contact
Rated 1 star out of 5
by Audrey Taylor - Posted on 16 August 2022
As other reviews have stated, getting to speak to someone is impossible. No-one answers the direct line. The number issued here is in Oldham and they can't/won't transfer the call. Private providers of NHS services working sooooo well....
Visited August 2022
Virgin Care Dermatology Cromwell Road has not yet replied.
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