Vita Health Group: VitaMinds West Essex
Latton Bush, Southern Way, Harlow, CM18 7BLContact details and opening times
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Review titled What is the point of this service?
by Anonymous - Posted on 31 May 2024
My GP advised me to self refer to Vita Minds West Essex after my son and I failed to find a service that offers family therapy. The plan was that my son and I would self refer individually and then ask to get joint therapy sessions so that I can support him. My son and I had Vita Minds assessments booked within a day of each other. My assessor asked what my goal coming to the service was and I explained that I wanted joint therapy sessions with my son as a way of supporting him. She then went on to take me through an assessment that took just over one hour. At the end of it, she advised me that their service cannot offer joint therapy sessions and so they cannot help me. Besides, I did not show any signs of depression, low mood and other symptoms they help with. Following the assessment, there was no communication to me about their decision. However, my son received a letter that he had depression, low mood... basically all the symptoms this service states to assist with as per their profile on the Essex County Council website. However, he was advised to approach another Essex based service. My son met every single Vita Mind criteria in terms of age, residence, symptoms.... yet their was no explanation why he could not be supported. I don't know if this service offers any real therapy other than phone assessments. The assessor knew from the start what my goal was, we didn't have to go on for one hour. If I have self referred and sat through an hour long assessment, at least I deserve a short email about the outcome, not just writing to my GP. I feel that something may have to change about this service, may be a survey of those who use this service. When the GP receives the outcome letter, they won't tell the quality of the service, which in my personal opinion seems pointless.
Visited May 2024
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